Bristol WCP Park & Ride reviews

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Here are some comments that our customers have made about Bristol WCP Park & Ride

Showing 1 to 2 of 2

"First time using WCP parking, and found it very good.
Out ward bound we had no waiting around, the driver was very polite .
On our return we phone when we had picked our baggage up, and was told that someone would be there within 5 mins.
Got to pick up point, driver was there waiting for us.
Got back to WCP car park, no hunting around for car is was on the forecourt.
We had no complaints whatsoever, and would use them again."

September 29, 2016

"I recently used WCP Parking Bristol. The main reason I used them is because they were cheap. I dropped my car off, used the free bus to and from the airport no problem. Once I got back to Bristol and picked up my car, the driver pulled up and the first thing I noticed was a dent in the side of my car. After closer inspection there were several scratches and the seal around the wheel arch was hanging off. Now bare in mind my car is brand new, 2 weeks old and in perfect condition when I dropped it off.

I obviously went straight to reception and complained, the lady who dealt with me who I won't name was very rude, had no customer service skills and had a poor attitude. They took no responsibility for the damage instead telling me I had to pay them 50 pounds admin fee so they can release photos of my car so I could prove it was them who caused the damage.

I was told to email photos of the damage I wished to claim compensation for and I would receive a response within 24 hours. 4 days later I had no response, so I phoned the reception and spoke to the same lady who gave me the same awful attitude. She eventually told me I would get a response 24 hours later.

To be fair 24 hours later I got a response just stating the manager is on holiday and won't be able to deal with my case until the 26/09/2016.

Updates to follow..


September 20, 2016