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VIP Parking Bristol - Meet and Greet reviews

We strongly encourage our customers to give feedback and share their experience of parking at Bristol. If you have used VIP Parking Bristol - Meet and Greet and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about VIP Parking Bristol - Meet and Greet

Showing 1 to 19 of 19 1
5

"Best parking service ever. Called as we were 5 minutes away from Bristol Airport and a person was waiting to collect our vehicle; same on return so no waiting what so ever. Perfect start and end to our holiday. Will use again and highly recommended."

October 3, 2018
5

"we have allways used park and drop off by bus after useing vip parking we will never bother useing any other method chap was waiting at airport 20 seconds and we were off on hol nice people on return chap was there very polite and we had a nice warm car thanked him and gone 10out of 10 will use next time for sure many thanks"

September 30, 2018
5

"we have allways used park and drop off by bus after useing vip parking we will never bother useing any other method chap was waiting at airport 20 seconds and we were off on hol nice people on return chap was there very polite and we had a nice warm car thanked him and gone 10out of 10 will use next time for sure many thanks"

September 30, 2018
1

"Whatever you do DO NOT USE this 'company! I booked their 'meet and greet' from Bristol airport to make the journey as stress free as possible. Upon my return I was waiting for the driver to turn up with my car, When he arrived I noticed that the one of the rear tyres was TOTALLY flat and had been driven like that to the airport. I asked the driver about this and queried as to why he hadn't noticed the flat tyre along with all the warning lights that were being displayed on the dash. He said he did not notice! He then asked me if I had an electric pump to put air in the tyre to which I responded I did not. I then proceeded to change the tyre on my own whilst he went in search of a pump. I discovered a large screw in the tyre the obvious cause of the puncture, the driver returned with a pump, which I told him would be useless on the flat tyre. He then stood and watched as I struggled on my own to change a very heavy 4 x 4 tyre. He then told me that if I took photos of the tyre and the screw and e-mail to the office, I would be reimbursed for the damage. This whole process of changing the tyre took 50 minutes, not something you want when you get off a plane! I then e-mailed all the relevant photos to their 'HEAD OFFICE'. After several hours, and no response, I called them and spoke to a foreign gentleman who told me he was the owner. He read my e-mail whilst I was on the phone and told me that he was not going to pay for a new tyre!!!!! He said it was not their fault that the this happened!!! I said that when I dropped my car off it was in perfect condition and was returned to me with a punctured and damaged tyre. He was very abrupt and said 'whatever we are not paying you'! I will be taking legal action against this cowboy outfit.....I warn you DO NOT RISK leaving your car with these people. "

September 3, 2018
1

"Car floor mats covered in mud on return, driver seat, passenger and rear? Who was in the car whilst we were away?. Will not be using this company again. "

August 18, 2018
5

"The whole process was amazing without any delay or issues. The staff are very friendly and helpful. I will definitely be using you again. Thank you very much"

August 9, 2018
5

"Simple, good value and reliable service - I will definitely use again. "

June 21, 2018
4

"Punctuality at departure & arrival spot on! Very polite. Competitively priced at short notice. Could have cleaned their boots before returning car but with 2minutes vaccum it was all sorted. Would recommend & we would use again. "

June 20, 2018
4

"Polite meeting when dropping off the car, clear information provided along with booking card for what to do on return. Driver met us promptly when we returned. Good service and would use again. Only 4/5 as the car was dirty from where it had been parked whilst we had been away; must've been near a lot of dust. "

June 12, 2018
5

"Very impressed with the service will use them again "

June 4, 2018
5

"Great service. It makes things so much easier especially when you're pressed for time. I had a delayed flight which meant I'd be getting home well after midnight. The speed with which my car was delivered made up for the delay and meant I could get home as quickly as possible. "

June 4, 2018
5

"Our second time with VIP Parking Bristol. Works exactly as described. Will not hesitate to use them again."

February 10, 2018
5

"Can't fault it. Would definitely use again."

December 29, 2017
5

"Brilliant service. Car collected on time. Car returned on time. Great people, friendly, helpful. Will use again."

October 9, 2017
5

"If you don't fancy parking some way from the airport; catching a bus and lugging your luggage around, this may be the service for you. Park your car in the Express Drop Off Point Car Park, hand over your car keys and walk a few yards to the terminal building.Job done ! On returning to Bristol Airport, collect your luggage and then call VIP Parking. When I reached the Express Drop Off Point our car was there waiting for us - brilliant. The driver was extremely polite and welcoming and even gave us a £1 coin to exit the Car Park ! A fantastic service at an extremely competitive price - much cheaper than I could find elsewhere. I would have no hesitation in using VIP Parking when we next use Bristol Airport. I have no connection with VIP Parking - other than as a very satisfied customer. Alan Clark "

October 9, 2017
5

"Competitive price - cheaper than "ordinary" parking at the airport. Clear instructions for arrival and departure which is very necessary as the express parking next to the terminal is for ten minutes only so the parking service has to be "on the ball" to avoid a £10 fine. Very helpful driver. Will use again without hesitation."

October 4, 2017
5

"Brilliant service will definately recommend x"

September 28, 2017
3

"Everything up until i met the representatives was going so well. They could both do with a course on customer service! I understand they are on a tight time scale but a few seconds to put you you at ease before you hand over your car keys to a complete stranger wouldn't go a miss. Then when you come to pick your car up they can't get away quick enough, what about checking the car over before they leave! Room for improvement i think "

September 23, 2017
5

"Highly efficient as always. The best way to transfer to and from an airport with luggage and children."

September 4, 2017