"Holiday Meet & Greet Bristol
This is an appalling service. Waited over an hour for the car to be returned. No interest in customer service. Avoid!"
"Our flight left at 7am so we were approaching airport at around 445 am. Our first call to 07800571195 elicited response that they had not dealt with Park & Go for a long time. Dismay! Tried alternative number quoting Meet and greet - told no booking. Protested. Operator said she would look into problem, came back later saying there had been a keying error and the booking which seemed to have been for previous year was is fact current. We were met at drop off at 5 am as planned but the whole episode was most unsettling. Office needs to sharpen its pencils. So low mark for office."March 17, 2014
"Perfect service, very efficient and was good value when booked in advance through the Airport Parking Shop."August 11, 2013
"Great service, would definitely use these guys again :-)"August 2, 2013
"Excellent service just as stated - very good"July 29, 2013
"Excellent service, we called 15 minutes before arriving at the airport. The chap was waiting for us, checked our car signed paperwork and we were off. 3 minute walk to departures!
Return home, wonderful again called to say we had all bags and within a minute of getting to the collection point our car was there.
No waiting for a bus, we landed had our bags and in the car within 40mins.
only downside, you had to pay a pound to leave the pick up area!"
"second time I've used this company. No hassle. Just a great service. Wouldn't use anyone else now."June 24, 2013
"We thought we would try Bristol ParkAnFly Meet and Greet, as the price was little more than park and ride.
We had to wait about 10 mins for the car to be collected, but handover was smooth after the driver had recorded the condition details or the car. On return, the car was waiting for us at the pick-up point and again handover was very quick. In fact so quick that we were not given time to check for damage etc. as the drive handed over the keys and bolted!!! Fortunately, all was well. I may use the service again, even though the attitude of the drivers was not marvellous."
"Had some difficulty reaching the number given when approaching the airport & when I got through the reception was very abrupt, however the driver was excellent as was the receptionist & driver on my return
I rate it as a 3 due to the attitude of the outgoing receptionist & unable to contact her, we rang 4 times"
"really good idea, very easy, car parked not to far from airport."May 22, 2013
"We find this a useful service. They phoned when we were 10min away from the airport to confirm and were waiting to collect the car at the agreed time. On return, there was a 15 minute wait from when we phoned after collecting our luggage. Perhaps one should phone after getting through customs at quiet times."May 11, 2013
"Great service, the guy was waiting for us when we got there. Minimum fuss, arrived within 10 mins of call from baggage collection, asked for ID - good. It was raining when we returned, so no walk in the wet to the car park opposite. No hesitation to use again. Thanks"April 15, 2013
"I received a very good service. On approach to the airport I was running slightly late and I did not call when expected 15 min prior to my estimated arrival time at the car park. I had a phone call from Meet and Greet to make sure I was ok and how long it would take before I arrived at the airport. Did not take long for an agent to pick up my car when I arrived. Same when I arrived back. I called Meet and Greet from the baggage hall and got reunited with my car shortly after I got to the pick up point. Was very happy with the service and will use it in the future."March 26, 2013
"This was the second time we had used your company and I cannot fault the service given, everything went smoothly and will definatelt reccommend to friend"February 23, 2013
"Collection on departure was fantastic , no waiting around, however despite calling when we landed we asked to call when we had collected our luggage, when we had collected our luggage we were total there would a delay due to road works, we had to wait 25mins for our car to arrive"February 20, 2013
"on arrival at the airport was great driver there to meet us which was fine on arrivel back from holiday had to wait nearly 30 mins for car to be delivered and was told on the phone that i would have to pay an extra £7 becuase I was two days late, which was not the case on my confirmation e-mail clearly states 26th to 3rd not 1st(was cleared up by driver which was great)but not happy about the waiting time on return."January 4, 2013
"Great service......probably took a little longer for pick up than we expected, but it was our first time so probably that is the norm. But pleasant helpful staff. Would recommend"December 18, 2012
"Convenient service. No need to wait for transfer."November 4, 2012
"Service was courteous and polite but we had to wait at both ends even though we called 15 minutes before we arrived at the airport and called the moment we had our luggage but it was 25 minutes from the call till the car arrived. Car was fine. Do not think it saved any tome by using meet and greet as we were out in the cold both times. Might just as well used the normal airport parking.."September 29, 2012
"Drop off and pick up very good.
However not happy with the fact that the driver decided to use the car as his own for example turning on the radio and tuning to his preferred radio staion and not having the decency to retune or turn it off as i had left it. Also I would say the car was driven rather hard as I had reset the trip computer when i dropped it off and on return checking the figures it was quite clear that this was the case.
This has put me off using your service the cars should be just driven to your parking area and returned bearing in mind they are not there cars and not messed with and driven with care.
Not a very professional service...!"
"First class service. Courteous, proffesional. Will definitely use them again next time we travel from Bristol."September 17, 2012
Not as it used to be & about 30% more expensive.
1. Before it took 5 mins instead of 15 mins to retrieve the car, so I was waiting around.
2. The car was stored outside & had been rained on & was quite a bit dirtier when I received it back.
3. The £1 to exit the car park was provided last time.
4. About 30% more expensive now.
15% Discount Voucher was a nice touch, but then there was a 30% price increase from last year.
Overall, its about the service especially after you have got off long flight!"
"Arrival procedure was very good and efficient but on the return we had to wait quite a long time, at least 20 minutes, for the car to be delivered to the pick-up point. Nevertheless I would use you again."August 31, 2012
"I'm afraid we were very disappointed with the meet and greet service we received (and I don't usually complain). Firstly it took several phone calls to be able to talk to someone without getting an orange anwser phone message. But we were very let down on arrival back in Bristol when we had to wait 40minutes before we were met with our car. We were told we would be phoned to let us know when the driver was near the airport because it was cold ,wet and very late, however we were never called back, my husband had to hang around outside the airport. The driver didn't apologise when he finally arrived and didn't seem to speak any English. We have used meet and greet at Heathrow and Exeter airports in the past and found it very much worth the extra to be met and get away from the airport quickly especially when arriving back late. However on this occasion the whole airport had cleared before we were met. Very disappoiting."August 29, 2012
"Used this company for the third time - glad to report no problems again! Very reasonable rates with no loss of efficiency. No hesitation in recommending them."August 24, 2012
"Aside from a few minutes waiting for the driver to collect or return the car, the service was flawless and so much easier than parking and having to squeeze onto the bus in the onsite car parks - I would definitely use it again."August 19, 2012
"We have used them before and will again, but on both departure and arrival they kept us waiting - 15 minutes on the outward journey and 25 minutes on our return. Defeats the object a bit, when to save time is the whole point of Meet and Greet."August 14, 2012
"Very good service/experience."August 12, 2012
"Is a 30-minute wait for the car to be returned fairly standard at a busy time (after being told on the phone to expect it in 15 minutes)? Probably. So . . . not bad."August 9, 2012
"The arrangements worked well. However, I was surprised that I had to pay £1 to exit the car park. This was not mentioned in the order confirmation although it was written into the order confirmation of a friend. I was further agravated that putting my £1 coin in the machine did not work. It did work when I put a second £1 coin in. Result - I paid nearly 4% more than I expected."August 5, 2012