"I was disappointed with my experience today and would like to suggest improvements. I travel worldwide for business, often with many cases of luggage. I turned up on my own with just 5 cases on this occasion but still needed a trolley. I couldn't find any obvious place in the carpark to get one. Luckily i found one abandoned trolley someone had left. I think there should be obvious trolleys in the carpark. Some walkway kerbs are too high to roll a fully laden trolley over making it difficult to get to the terminal depending where you park. Finally the, the usual entrance was closed presumably for some work and the diversion to get into the carpark was convoluted. It would have been nice to be notified of this online at the booking stage."April 25, 2018
"I’m probably one of the most frequent users of the car parking facilities - at least every 3 weeks for the past 6 years. You have almost no loyalty benefits - everyone already uses the 10% discount. Your charges are now becoming very uncompetitive as you have expanded and you have no flexibility when things go awry, as can happen with anyone who is a frequent traveller. I’m now thinking of using one of the other numerous parking services that are available near the airport. Yes, I overan by several days but paying out an additional £32 with the cursory comment that “ you should have been charged a lot more” does not sit well with me. Hugely disappointing in how your service has not evolved as you have expanded. As a business, you know that you need to keep your loyal customers but that will not happen if you provide Ryanair levels of customer care. However, I suspect that I’ll get no personal response to this constructive criticism. I do have several positive suggestions which might help to improve your service levels but I’m not convinced that this open and direct review will be appreciated or, indeed, replied to."October 22, 2017
"Another dreadful all round airport experience starting with extreme difficulty in finding a parking space - even worse than the same time last year (early October) - so time to look at other regional airports for a much better service."October 21, 2017
"1 star is to good.
Long stay car park.
Stayed for 1 week from 17/9/17.
Came back to a paper Kmapkin on my dash with cake crumbs all over my dash.
My rear door hinge hiding plastic bracket had been stolen.
I may not have noticed if it wasn't for the kmapkin and cake crumbs.
Doors were locked when we returned.
Obviously quite professional as there is no key entry on my car.
Car park has cameras everywhere, but they are all remote controlled so can/and no doubt will not see the perpetrators.
Airport parking complaint person I spoke to was useless.
Had to be done with help in my opinion.
DONT PAY TOP PRICE TO HAVE YOUR CARS PARTS OR CONTENTS STOLEN FROM LONG STAY PARKING OPPOSITE THE AIRPORT"
"Warning do not use Long stay car park at Bristol
Better to use silver zone car park cheaper
We parked there as we thought that by keeping your car key( as you do this using this car park ) that your car will not be moved
We returned to find ou car had been moved but no one had informed us --- even though they had all our details . It had been moved by a removal truck !!!
It was late at night and by the time two hours the car was located but very no apology made
We travelled back our car had been damaged
Weeks of emails with management and note they only reply late Friday evenings to you
Use external car parks or the silver zone where you do give your key in
At least if they move it they will not be using a removal truck"
"Picked up my car after a week's parking at the silver zone parking to find my car covered in a sicky clear film.on all the bodywork and windows.
The car had been moved and was packed under trees.
I can only assume it is tree sap.
At moment I am unable to remove it.even with t cut.or auto glem.
Shal have to take to a garage.
I am a noyed to say the least £70 to park and now the expense of trying to remove it."
"It was the cheapest option. Its ok, always a bit difficult to find a parking space, but then you get what you pay for so i cant really complain."December 22, 2016
"No signs on which ,way to walk to terminal.On leaving terminal at night could not see a single sign to long stay.Eventually found a hole in fence where another frustrated motorist had kicked it down.Fell over in the mud and hurt my shoulder quite badly.Rough underfoot and very poor lighting.Spend some money and sort it out.22"December 21, 2016
"All worked well!"November 28, 2016
"Car park very dark. I assume it is under development?"November 15, 2016
"Everything went according to plan , but the same as other peoples comments there is limited parking space and you have to have a hunt around."October 3, 2016
"Directions in the car park took us beyond empty bays closer to the terminal building. Will drive around more on next visit. Also some cross ways were blocked by parked cars reducing ability to find parking."September 17, 2016
"easy to access, easy to find parking space using a small car, quick to walk to airport terminal although we think another pedestrian walkway on the car park side would make transporting pull along luggage easier and road crossing safer. good price we will use your service again. Thank you"September 2, 2016
"Very good instructions and directions. Took a while to find a parking space but no real problems. Would use this company again."August 29, 2016
"we used the Bristol Long Stay car park and found it expensive for a weekends parking having tried all sites to help book each offering discounts we found the cost was all the same except the company we chose. Even then there was an added cost on the final booking page but it was still cheaper..the parking was easy and we had a short walk to the terminal so good as it wasn't raining!"July 26, 2016
"Good value."June 4, 2016
"Booked the parking via Skyparksecure and the Airport Parking Shop not very long before travelling. I knew the car park was onsite and that you could walk to the terminal; i also knew that I didn't have to leave my keys (bad recent experience at another carpark). The quote was significantly cheaper than i could get through other companies. Will definitely use again."April 2, 2016
"Avoid this car park. Arrived at the car park, number recognition worked fine but there were no spaces whatsoever even though I had pre-booked. We drove around the car park looking for a space for half an hour, all the while getting more concerned about our flight. We eventually parked on a piece of very rough ground, against a fence. There were lots of cars similarly parked or on the ends of lanes which made getting around the car park difficult. We had to wait a full 20 mins for the bus. When we were on the bus we could see that that the more expensive car parks were nearly empty, surely these spaces should have been available when the long stay car park was full ? On our return from holiday at 9.30pm there was no sign of the bus to take us back to the car park. We waited 10 mins and as it was freezing cold we decided to walk back to the car down ramps, which were obviously prone to ice as they had been gritted, then along the rough gravel paths to the car which meant we had to carry our suitcases. The worst airport car park I have ever used, I will use off airport car parks if I ever fly from Bristol again."February 26, 2016
"Very good close to the airport"February 1, 2016
"Very convenient as it is close enough to walk to the airport. Could do with re-tarmacing though."December 2, 2015
"NPR worked without trouble. Pity about the gravel at the bottom of the parking area - difficult to pull wheeled cases through so had to carry to paved area"October 11, 2015
"Great service. Offered me cheaper parking to the Bristol airport parking website so thank you very much!!"September 29, 2015
"easy to book, well sign posted on arrival, great choice as able to walk over to airport did not wait for transfer bus, vehicle number plate recognition allows speedy entry & exit."September 23, 2015
"This was very easy to use. The only reasons I gave it a 4 and not a 5 was that I was initially a bit confused at the entrance gate as I had prepaid and wasn't sure if I needed a ticket or not, also finding a parking slot was a bit tricky so I was worried that there wouldn't be space."September 15, 2015
"The parking service at Bristol was fine, £20 a day is ok, but if that were to be the daily rate over a five day period it would dissuade me for using the service. The service offered by staff when I had to reschedule the day was very helpful and was much appreciated."July 17, 2015
"Easy to find and very close to the terminal - only 2-3 minutes walk. Will use again"July 15, 2015
"Very slick -no hassle parking arrangements."July 3, 2015
"Very good swift and easy"July 7, 2014
"OK but not clear on arrival that I had to take a ticket."June 9, 2014
"Easy to find, quick to park and walk to the airport, and when I lost my ticket, the attendant in the kiosk couldn't have been more helpful in getting me swiftly on my way!"March 22, 2013