"First rate all round. All staff polite and efficent. Service and convenience top rated. Price not too bad either."February 20, 2017
"Friendly staff and a smooth transfer. Recommended"February 20, 2017
"Used many times with no problems."February 15, 2017
"Fantastic smooth and efficient service would definitely recommend and use again!"February 3, 2017
"Very easy to use, every year it gets better. Will use again."January 18, 2017
"Friendly staff a short distance from the airport.
Many extra options available if required.
We have used this car park several times, and I feel relaxed about the car being in good safe parking."
"Great experience.easy to find.friendly helpful staff.very efficient.will use again.great value."December 30, 2016
"Really good"December 28, 2016
"As always our experience at Airparks Birmingham was trouble free. Easy to book, drop off and collection very smooth and easy."December 5, 2016
"Used airparks before and have always been happy with the way they operate. This time we used the meet and greet on return and was very happy with how this helped us for our homeward journey. No waiting around in the cold for the transfer bus and was able to get home a bit earlier."November 19, 2016
"Good service but had to wait for the bus although this was mentioned when I purchased the tickets, it was a cold night."November 8, 2016
"Ive used this carpark quite a few times and its so easy,staff are always helpfull and friendly will use again and recommend to others."November 2, 2016
"all very efficient"September 29, 2016
"seem less from start to finish"September 12, 2016
"Very good customer service"August 8, 2016
"Lawrence was a really helpful driver & the check-in staff were so friendly. Thanks Airparks, Birmingham!"August 8, 2016
"Very easy to use and will be using it again in the future . Would gladly recommend it to others too. All staff very helpful and polite - even at 6am in the morning ! Thank you once again ."August 4, 2016
"Although slightly hard to find, it was very well organised. The staff were friendly and helpful and helped us make the transfer to the airport quickly, and I was very impressed with the key collection procedure and how smoothly it all went."July 12, 2016
"Very impressed with the service"July 5, 2016
"Extremely helpful and informative staff, in which were willing to support every passenger with their luggage. The shuttle bus ran frequently. However my car was absolutely covered in mud when I picked it up, for reasons that I could not understand."June 28, 2016
"need more frequent bus service , waiting to long,especially if it is raining like it was on my return.but otherwise a good service."June 15, 2016
"Excellent service by all defiantly use your site again thankyou"June 2, 2016
"Very good service. Staff could be friendlier but good links to and from airport and good prices. The system to get keys etc works very well overall impressed."May 30, 2016
"Excellent,Practical and economical service!.Very Pleased...Thankyou."May 10, 2016
"Excellent service. Very quick and easy. Only had to wait about 10 minutes for bus and staff very friendly and helpful."May 6, 2016
"This company have really got it sorted using hi-tech systems to make the whole parking experience easy and customer friendly, from number plate recognition at entry to automated key collection on departure. For us easy to find, not too far away and great staff. Our preferred airport parking company of choice."April 13, 2016
"Fast and easy to use, no issues."March 31, 2016
"Unfortunately not a good one this time.
When dropped off at the airport we were advised to get back on the APH bus in the same location to be taken back to the car park - which we did.
However, no one mentioned there would be 2 busses going to different locations from the same stop, both of which are APH.
So on our arrival we went to the stop, took the APH bus and were taken to the car park to realise it was the wrong one. Something that must happen regularly as the woman in the car park said (in not so politely fashion) "you should have a big ticket not a small one, you'll have to get the bus back to the station and get the other bus".
This was another 15 minutes back to the airport, to wait for another 25 minutes for the next bus, for a further 15 minute commute to the right car park. Not what you want at 2:00am in the morning!
Other than that, the driving staff were great and the service was excellent. But the unhelpful woman at the desk and the fact we weren't told there were other parks (which cost us an hour) means it loses 3 stars. The ticket checking thing definitely needs sorting!"
"After a 20+ hour journey from Cape Town we got on the Airparks bus to collect our car. Tony, the driver was so helpful, both at the airport and the depot, nothing was too much trouble for him. We paid a fair price and got excellent service - thank you Tony."March 24, 2016
"Easy to find. Check in procedure simple. Our bus set off immediately and dropped us right outside departures. Return journey very quick. Only had to wait 10 minutes for the bus (Gave us a chance to get a cup of coffee). Key collection and car retrieval very slick.
Happy with the service and the price we paid."