This service operates from outside the terminal building, but your car will be stored away from the airport.
Transfers from airport
Transfers are not required for this service as you will be met at the Terminal itself.
Directions
Please see your email confirmation for details.
Arrival procedure
As you exit the motorway, please call the car park to announce your intended arrival and you personal chauffeur will provide exact instructions on where to park.
Please note that if your chauffeur is dealing with another customer, he may not be able to take your call immediately but he will know you are on the line and your call will be answered as soon as possible.
Your chauffeur will inspect your vehicle for pre-existing damage and also ensure your travel details are correct. After signing to confirm these details, you'll receive a copy for your records and be then able to walk directly into the terminal to continue your journey.
Please feel free to ask your chauffeur anything you're unsure of. If he can't answer immediately he will ensure your questions or concerns are addressed at the earliest opportunity.
For your safety and convenience every chauffeur carries personal identification and details of insurance which are available for inspection should you require.
Return procedure
On your return to Stansted, you'll receive a 'Welcome Home' text message as soon as you switch your phone on. After collecting ALL your luggage AND clearing Customs, please call the car park to announce your arrival. The chauffeur will then instruct you on where to pick up your vehicle.
Once you've confirmed ownership and signed for your vehicle, you'll be able to exit the car park and airport complex with the minimum of fuss and delay.
Security
All drivers are fully insured to drive your vehicle. On collecting your car, the driver will take it to a fully secure compound, where your car will remain until your return.
Additional information
This service does not accept vans of any size.
Running early or late:
When you drive to the airport, we appreciate that traffic and other circumstances may affect your arrival time. Please call if you are running late or early and we'll do our best to ensure we're able to accommodate you. Should you arrive more than 15 minutes either side of your designated drop off time, we can't guarantee we'll be able to book you in immediately but we can guarantee you'll be served as soon as possible.
On the return leg of your journey we monitor the arrival time of your flight so don't require any further information from you and will accommodate standard delays. However, if there is a material amendment to your flight (such as an additional day) you may be liable for additional parking charges.
Stansted Valet Parking - Meet and Greet reviews
4.6/5 from 29 verified reviews
These are reviews of Stansted Valet Parking - Meet and Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
5
MC
Mrs M J Cave
Excellent service, everyone I spoke with were very helpful. Would definitely use this service again
Verified booking 3 Mar 2015
5
MH
Mr S Hancock
I don't normally write reviews.....But really feel like I should.
Service was great and took all the hassle away and made flying a breeze, was only me and my partner traveling and only for the weekend on this occasion. But from now on will always be using this service for business, weekends and family holidays. And I though the price was really good, only £5 more than having to find the car park and grabbing a bus!!
Verified booking 3 Mar 2015
5
RL
Robertas Lakstutis
This time was everything like Swiss watch, I wish my real car was working like that, but Mercury deserved 5 of 5 this time price including, big thanks!!!
Verified booking 28 Feb 2015
5
ML
Mr D T Lawson
There on time, both away and return, very polite and caring.
Verified booking 24 Feb 2015
4
MC
Mrs Em Collins
Very polite and professional service. Might be an idea to remind customers to keep £2 handy for exit from airport. Could add on to price and give to customer on return of vehicle for even more user friendly service!
Verified booking 18 Feb 2015
5
MH
Miss N M J Holland
Amazing service, super speedy and very friendly staff. English speaking man collected and returned my car - nice to see the same face. Car returned in one piece (always a reassureance!!). Service was efficient.
Value for money was superb.
The drop off and pick up point is directly outside so it's the most convenient location and means less distance to carry luggage.
NOTE; Paid £2 exit fee to leave the drop off point.
I will 100% recommend to others and I will use again.
Verified booking 5 Jan 2015
5
SM
Seamus Moran
All good, could not ask for better....
Verified booking 18 Dec 2014
4
MC
Mrs Mary Crimes
Very good service...quick and efficient. Everything worked according to the instructions with no waiting. However, 24 miles were used so we don't know where the parking was!
Verified booking 15 Dec 2014
3
MT
Mr A Turner
The service on meeting was excellent. They should note that it is NOT convenient & often illegal when calling in from a mobile while driving. It is also not straightforward to have to return to the keypad to make a number selection for options. They should have separate dialling numbers for this.
The car was also delivered within 10 mins of my calling on return in good condition.
My serious complaint is from the Mileage & trip computer, the car had done 36 miles & the engine been running for over 1.5 hours between dropoff & collection. This is ridiculous & I feel I am entitled to an explanation/refund for the Fuel/wear & tear on the car. In additional, all the Airconditioning controls had been reset. What were they up to??
Excellent service, everyone I spoke with were very helpful. Would definitely use this service again
Verified booking 3 Mar 2015