“ Excellent service, very friendly. Car was there within 5 minutes of collecting our bags from return flight. Would def. use SMG again. ” - Tim Logan
You MUST call the number on your confirmation or the number on your confirmation when you are approximately 15 minutes from Stansted and the representative will guide you to the drop off point.
If you are early we will endeavour to accommodate your new arrival time. A minimum of 30 minute's notice is required. If you do not call us and arrive before your booked arrival time we cannot guarantee that a driver will be there to meet you. If you arrive in the Car Park before your agreed arrival time you will be subject to Short Stay Car Park charges.
If you are running late you must call us at least 30 minutes prior to your booked arrival time. We will then endeavour to re-book a new arrival time, subject to an additional cost of £15. If you do not call us and arrive after your booked arrival time we cannot guarantee a driver will be available to meet you.
Returning to Collect Your Car
After collecting your luggage you must call us on the number on your confirmation or the number on your confirmation. If you only have hand luggage please call after clearing passport control. Remain inside the Terminal Building until you reach CHECK IN ZONE D. Proceed through the sliding glass doors opposite and take the RAMP DOWN to the RED SHORT STAY CAR PARK. At the bottom turn right and your vehicle will be waiting next to the RED BOLLARDS.
Your vehicle will be ready for collection approximately 30 minutes after your flight has landed. If for any reason you experience a delay after landing you must contact us. If no contact is received after one hour of landing a waiting fee of £7.50 per hour, or part thereof, will be charged. You are required, once all luggage has been collected to contact us. A waiting fee of £7.50 per hour, or part thereof, will be charged if the vehicle is not collected within 15 minutes from the time of your call.
You MUST call us on one of the numbers provided when you are approximately 15 minutes from Stansted. Our representative will guide you to the drop off point.
You will be met in the short stay car park. Please follow all the instructions on your voucher carefully.
Your vehicle will be parked in a secured compound. The area is fenced with security fencing and CCTV. All our drivers are fully insured.