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"The directions from the M27 were wrong. They said that when arriving from the East take the first exit off the roundabout, and when arriving from the West take the third exit. In other words, turn South. In fact the car park is to the North. When arriving from the East take the *third* exit. Fortunately I had left enough time that we didn't miss our flight. However everyone I complained to said "its not my job" or "thats done by another company, and we've already told them about this". Maybe you can get it fixed.
Apart from that the shuttle bus was quick and efficient, and the car was still there and undamaged when we got back."
"My experience of this parking service wasn't quite as straightforward as expected but all the minor problems were quickly sorted and there were no serious delays.
I would recommend that the directions for parking and using the 'park and ride' bus were much clearer. Some big signs, in the car park, with instructions would help. At the airport, a free-phone connecting to the bus driver would really be a smart move. It is no great pleasure having to walk hundreds of yards in driving rain to a bus stop to discover no waiting bus!"
"Excellent service to and from the airport,just a shame you cannot be droped off and picked up outside the the airport building,but i guess this is just politics."December 14, 2009
"Fast, easy and friendly ! Pulled into car park early morning (5am) and was met with a smile and a warm mini-coach. All formalities cleared without fuss and arrived at airport in plenty of time with no hassle. Coming back we called the number provided when we were in the baggage hall and the driver turned up within 5 mins - would definitely use again and reccomend"December 3, 2009
"It was the first time I had used this service, and will definetly use again. The directions and instructions were very good. Driver very friendly and helpful. I was given a mobile no to ring on return, and once I was out of the airport,the driver was there within 5 mins, and dropped me right to my car. My only suggestion would be,to have the sign to carpark not right on top of the entrance, as the entrance is not visable in advance and I had no time to indicate."October 26, 2009
"this was the second time I have used this facility; its easy to find, particularly since the greenery was trimmed back from the sign at the entrance! The staff are pleasant and welcoming, and, on return, I was amazed how quickly the pickup bus arrived. I would use them again."October 7, 2009
"Service was fast and excellent, both drivers were delightful in personality and helpful and efficient in every way, please thank them on our behalf. One suggestion, the entrance to the car-park comes on us too suddenly, perhaps an earlier warning sign would possibly avert an accident when executing a sudden and abrupt left turn into the lot."October 5, 2009
"Car park was good, service too and from the airport good - my only concern was about finding the correct pick-up point outside the airport. It could be made more obvious with some signage etc."September 18, 2009
"All went very smoothly, although, I was surprised that I was not listed on the car park attendant's form, however, this did not seem to be a problem to them and I could park straightaway. On return, we were picked up promptly."September 11, 2009