"5 out of 5 again. GOLD STAR SERVICE. We had no wait leaving or returning, smooth transitions, friendly staff, spot on locaion"November 23, 2016
"Great transfer"October 22, 2016
"Very good and efficient."October 18, 2016
"Have used Park and Fly for twelve years and have always received polite and efficient service. However on returning to Newcastle Airport from our recent holiday we waited for 10 minutes for the bus to arrive along with other people from our flight , as I was in a wheelchair we had waited at the back of the queue so as not to hold people up getting on the bus we were then told by the driver in a very dismissive way we wouldn't fit on the bus and our party of three would have to wait for another mini bus to collect us. Park and Fly have flight numbers and numbers of people travelling and I had also informed the Company I was in a wheelchair, why the wait and why did they not send enough buses to accommodate everyone? No excuse for the rude driver!"September 6, 2016
"I've used Park & Fly on several occasions, but this time my one complaint was when I got my keys to pickup my car the lady didn't seem very interested in showing me exactly where it was, she just said it was 'number 20 round the back' I had to go and actually go looking for my car. I expected it to be parked outside the front of office the office, rather than behind it and along the back fence!!"August 22, 2016
"Good service. Pick up waiting on our return at 12.30 am on a freezing February morning was appreciated"February 29, 2016
"Terrible service, I paid £50.00 for the VIP service and flew back from holiday expecting to get straight into my car and drive home, instead the car wouldn`t start due to a flat battery. The car is only three years old and starts first time every time. The company admitted that they had driven the car 24hrs prior to me landing and it had started fine. However the battery was so flat that their jump start kit wouldnt even start it so i had to call out a recovery service, who confirmed that the battery was totally flat. Clearly it had been parked up with the lights left on. The company blamed the cold weather and refused to give me a refund, what a joke, will never use them again."February 17, 2016
"Returned from a holiday to a flat battery and the staff got me started and on my way. Can't praise them enough."February 14, 2016
"All ok"January 17, 2016
"Excellent service. No problems"December 20, 2015
"As always brilliant !! Always use you"December 10, 2015
"Great going out. Polite, helpful, speedy and efficient. Bit of a wait outside airport coming back but car was there and service just as polite and efficient."December 7, 2015
"Very efficient and quick"October 29, 2015
"On time with a smile"October 22, 2015
"All fine and efficient
Only downside is that toilet was a bit small you with no soap"
"We were picked up by a very pleasant bus driver who seemed very happy with his job , nice to be greeted this way at 11 pm after a flight , we use this company every time and never any bumps or scratches on our car ."September 12, 2015
"Excellent experience. Driver produced a small step to assist my dad getting in and out of the mini bus, which was appreciated. Our luggage didn't phase them; two bike boxes, 6 large suitcases and a wheelchair - no problem. Have no hesitation in recommending them to others."September 6, 2015
"Prompt pick up
Made our journey easy!"
"Excellent service. Straight forward. No waiting. Would not hesitate to recommend them."July 2, 2015
"Excellent service. Will continue to use."June 2, 2015
"Easy to find and use. This parking is very close to Newcastle airport and is very straight forward to use. Parked safely for 10 days and was picked up without any problems even though we had a late evening flight back. Would defo recommend"May 31, 2015
"Perfect location and very speedy service"May 29, 2015
"Very efficient on departure & arrival, car waiting at the door. Just short wait for bus on return flight but this is likely as it was delayed."May 22, 2015
"Very prompt and no waiting around - a great service highly recommended"May 18, 2015
"First class service"April 8, 2015
"always reliable and friendly service"April 5, 2015
"Excellent Service. Staff very courteous and fully explained the process. Taken immediately to airport after checking-in and bus waiting for us on return. The car was left at the office, for them to park, and again at the office on our return. No walking No hassle.
Would fully recommend and will definitely use again."
"Good price, easy to find and good shuttle to/from airport. I shall return again!"March 6, 2015
"Absolutely no problems. I was checked in within 2 minutes of arriving at the compound and dropped off at the terminal in another 2. Mini bus was waiting for us on arrival back into UK and dropped off at my car, parked just inside the compound exit gate. It could not have been easier or quicker and the staff were extremely pleasant and helpful with luggage.."January 8, 2015
"The reception staff had all my details available when I arrived at the park. They were pleasant and efficient and we were able to board the mini bus to the airport terminal within a couple of minutes. My car was available for collection by the reception area on my return and I was able to be on the road almost immediately. No problems whatsoever with this facility."December 27, 2014