Newcastle Park & Fly reviews

Newcastle Park & Fly logo

Here are some comments that our customers have made about Newcastle Park & Fly

Showing 1 to 30 of 769 1 2 3 4 5 6 7 8 9 10 ...

"We have used park and fly for a lot of years now at Newcastle and we would not think of parking any where else, 5 star firm."

July 1, 2017

"The most convenient parking for Newcastle Airport, with an excellent shuttle bus service. A good price as well."

May 10, 2017

"I always use this car park whilst away on our's holidays. The service is excellent with very polite, nice friendly staff who deliver a great service. Thank you & we'll see you again soon..."

May 3, 2017

"I have often used Park & Fly at Newcastle Airport and have always found it satisfactory and certainly very convenient for the airport. It has always been competitively priced. Maybe it dropped a star on the last visit as we had to wait around 15 minutes for a pick up when we arrived, but of course it will depend on flight times and how busy they are. Overall, happy with the service and will use them again."

April 8, 2017

"Very helpful and really pleasant staff, made you feel really welcome and the transfers were really simple and fast."

April 5, 2017

"Very good service, easy to find and were there really quickly from me landing, only thing that would be better is if car was sat at reception waiting for you, it was raining and I had a 500m walk with my case. This was not a busy time it was 2200 at night and I was only one collecting a car"

February 25, 2017

"Everything from staff to transport was good"

February 3, 2017

"Everything went smoothly, both leaving and collecting the car, couldn't fault the service."

February 1, 2017

"5 out of 5 again. GOLD STAR SERVICE. We had no wait leaving or returning, smooth transitions, friendly staff, spot on locaion"

November 23, 2016

"Great transfer"

October 22, 2016

"Very good and efficient."

October 18, 2016

"Have used Park and Fly for twelve years and have always received polite and efficient service. However on returning to Newcastle Airport from our recent holiday we waited for 10 minutes for the bus to arrive along with other people from our flight , as I was in a wheelchair we had waited at the back of the queue so as not to hold people up getting on the bus we were then told by the driver in a very dismissive way we wouldn't fit on the bus and our party of three would have to wait for another mini bus to collect us. Park and Fly have flight numbers and numbers of people travelling and I had also informed the Company I was in a wheelchair, why the wait and why did they not send enough buses to accommodate everyone? No excuse for the rude driver!"

September 6, 2016

"I've used Park & Fly on several occasions, but this time my one complaint was when I got my keys to pickup my car the lady didn't seem very interested in showing me exactly where it was, she just said it was 'number 20 round the back' I had to go and actually go looking for my car. I expected it to be parked outside the front of office the office, rather than behind it and along the back fence!!"

August 22, 2016

"Good service. Pick up waiting on our return at 12.30 am on a freezing February morning was appreciated"

February 29, 2016

"Terrible service, I paid £50.00 for the VIP service and flew back from holiday expecting to get straight into my car and drive home, instead the car wouldn`t start due to a flat battery. The car is only three years old and starts first time every time. The company admitted that they had driven the car 24hrs prior to me landing and it had started fine. However the battery was so flat that their jump start kit wouldnt even start it so i had to call out a recovery service, who confirmed that the battery was totally flat. Clearly it had been parked up with the lights left on. The company blamed the cold weather and refused to give me a refund, what a joke, will never use them again."

February 17, 2016

"Returned from a holiday to a flat battery and the staff got me started and on my way. Can't praise them enough."

February 14, 2016

"All ok"

January 17, 2016

"Excellent service. No problems"

December 20, 2015

"As always brilliant !! Always use you"

December 10, 2015

"Great going out. Polite, helpful, speedy and efficient. Bit of a wait outside airport coming back but car was there and service just as polite and efficient."

December 7, 2015

"Very efficient and quick"

October 29, 2015

"On time with a smile"

October 22, 2015

"All fine and efficient
Only downside is that toilet was a bit small you with no soap"

October 17, 2015

"We were picked up by a very pleasant bus driver who seemed very happy with his job , nice to be greeted this way at 11 pm after a flight , we use this company every time and never any bumps or scratches on our car ."

September 12, 2015

"Excellent experience. Driver produced a small step to assist my dad getting in and out of the mini bus, which was appreciated. Our luggage didn't phase them; two bike boxes, 6 large suitcases and a wheelchair - no problem. Have no hesitation in recommending them to others."

September 6, 2015

"Prompt pick up
Made our journey easy!"

July 24, 2015

"Excellent service. Straight forward. No waiting. Would not hesitate to recommend them."

July 2, 2015

"Excellent service. Will continue to use."

June 2, 2015

"Easy to find and use. This parking is very close to Newcastle airport and is very straight forward to use. Parked safely for 10 days and was picked up without any problems even though we had a late evening flight back. Would defo recommend"

May 31, 2015

"Perfect location and very speedy service"

May 29, 2015