Luton DriveFly Meet and Greet

Directions

Please check your booking confirmation for details.

Arrival procedure

Please check your booking confirmation for details.

Please note that there is no need to call the car park when you are on your way. They have a designated Drivefly desk located in the multi storey car park with their friendly chauffeurs waiting to accept your car.

If you think you are going to be more than 30 minutes late, please do call the car park on 07955 055 777 or 07955 055 700.

On arrival at Luton Airport please follow signs to the Multi Storey Car Park, drive up to Level 3 and follow signs to off airport meet and greet. Once on Level 3, please follow the lane to the right and you will see the Drivefly desk on the left. Please have your booking confirmation and return flight details ready.

Return procedure

Please check your booking confirmation for details.

Please call us on 07955055777 / 07955055700 once you have collected all your luggage in the baggage hall. In case of any delays please let us know.
Our chauffeur will deliver your vehicle to the agreed pick up point at the airport.

You will need to pay £7.00 Short Term car park exit fee.

Security

All drivers are fully insured to drive your vehicle, when your car is collected, it is driven to a nearby secure compound with laser beam security system and CCTV. The yard is fully secure and is insured, and further is manned 24 hours a day. Here you car will remain until your return.

EXTRAS

Disabled facilities

Ideal for disabled passengers.

Additional information

Jump start & air inflators are available.

Minimum stay/charges may apply.

You will need to pay £7.00 Short Term car park exit fee.

Luton DriveFly Meet and Greet reviews

Our average review score for Luton DriveFly Meet and Greet is 3.5 from 119 reviews.
1
Richard Kirkman

Dear Luton airport - TERRIBLE COMPANY - RUN BY A CARTEL. This is beyond doubt the WORST car park service I have ever used. First of all it's run by a mafia who shout at you and abuse you, they swear, and clearly are some kind of cartel for parking at Luton. Our experience today was that the car was returned scratched in 3 places. I was told that the damage card showed the scratches. We had never seen the card before this moment, it had nearly all the car sections marked EXCEPT the one that we have scratches on. Clearly what happens with this service is that someone marks the card all over when they take your car away (they don't tell you this or gain any kind of consent over your property), then when it comes back they claim any marks were there. On this occasion despite several marks on the card THAT DID NOT EXIST ON THE CAR, they were wrong. There were 2 scratches on the car and no marks on the card. So what was the result of this. I was told to "F**K OFF" by the manager or he would call the police, I asked him to please call them and then he said that was up to me. He would not give his name, I can only identify him from the pictures and video I have of the incident and the fact that he had only 3 teeth dangling out of his mouth. I was told I had to leave and email them. It's honestly a joke. This happened to 2 other people whilst i was there. I can't explain how pathetic it is that Luton Airport condone this on their land. Be advised - they will try to steal from you and any damage to the car will be ignored.
May 27, 2019

1
Gail Rees

The whole concept of meet and greet and paying extra is for you to have your car quickly and efficiently. This wasn't the case after us waiting with two young children for 5o mins. Totally unacceptable especially so late at night!
April 20, 2019

5
Nisha Bhudiya

Always used this tool to find airport parking hassle free and have had no problems or issues each time
April 18, 2019

1
Mandy Brackstone

Arrived at Carpark at 4:30am to be advised they had no paperwork for my car?! No apology, just fill this in and it’ll be fine?!?! This in itself doesn’t fill you with confidence leaving your car whilst going away! None the less I did just that. On my return I was advised 25 min wait for car, we waited in airport for this duration walked to car park for it to be empty!!!! This was 3am on a cold April night!!!!! I called several times (a couple of times I was cut off!!) eventually my car turns up 35 mins later with no apology at all! Customer service is non existent and you should be ashamed. I feel Luton airport should think twice about awarding the contract to this company in the future as it truly reflects badly on you all. My recommendation would be, park your car yourself if this is only company!
April 17, 2019

1
Sarah Finlay

Warning! Do not use this company. On collection of our car the contents of the entire car had been rifled through and strewn all over the car it was very clear that someone had been searching through all of our stuff. The counter employee at the time that was manning the desk took pictures of our car and said they would report it. When I reported it a few days later they pleaded complete ignorance and said none of their employees had any recollection. Be careful as they can also booked via APH (via Barclays) who were totally unhelpful and did not hold drivefly accountable. We could not be more disappointed in this service and will never use it again.
April 11, 2019

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