Luton DriveFly Meet and Greet

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Luton DriveFly Meet and Greet logo
£ 43.20
last 7 days

Directions information

Directions

Please check your booking confirmation for details.

Head towards short term car park, go through ticket barrier, on the right is the designated off airport meet and greet area, right next to the pay point station.

Arrival procedure information

Arrival procedure

Please check your booking confirmation for details.

Drivefly will call 20-30 minutes prior to your arrival time to confirm your drop off time. It is important that you call Drivefly on the number listed above if you are running late or early. That way somebody will be aware of your situation so that assistance will be allocated accordingly.

Head towards the short term car park and go through the ticket barrier and soon after the barrier on to your right is the designated off airport meet and greet area which right next to the pay point station.

Here you will be greeted by one of our chauffeurs at the prearranged meeting point, who will have all your booking details and will be wearing a black jacket with our Drivefly company logo on it.

Return procedure information

Return procedure

Please check your booking confirmation for details.

Please call us on 07955055777 / 07955055700 once you have collected all your luggage in the baggage hall. In case of any delays please let us know.
Our chauffeur will deliver your vehicle to the agreed pick up point at the airport.

You will need to pay £7.00 Short Term car park exit fee.

Security information

Security

All drivers are fully insured to drive your vehicle, when your car is collected, it is driven to a nearby secure compound with laser beam security system and CCTV. The yard is fully secure and is insured, and further is manned 24 hours a day. Here you car will remain until your return.

EXTRAS information

EXTRAS

Departure information

Disabled facilities

Ideal for disabled passengers.

Departure information

Additional information

Jump start & air inflators are available.

Minimum stay/charges may apply.

You will need to pay £7.00 Short Term car park exit fee.

Carpark Map

Address

DriveFly Meet and Greet Unit 1 Luton LU1 3UZ

Distance to airport

Your car is collected outside the terminal when you leave, taken to a fully secured car park, and brought back when you return.

Transfers from airport

No transfers required - you will be met at the terminal and again on your return.

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Luton DriveFly Meet and Greet reviews

Our average review score for Luton DriveFly Meet and Greet is 4 from 109 reviews.
1

The worst gang of Asian cowboys. ZERO instructions on how to get the car to them, ZERO on how to get it back. I asked, on the booking form, 'WHERE at the Multi-story'. Never got a response. What they SHOULD put on their Booking confirmation is this: 1: Follow signs to Multi-story Car Park. 2: At first Pay Barrier, do NOT pay, but press the Customer Help button below the screen. When they respond, tell them you are with Drivefly. They will raise the barrier to let you in. 3: After the Barrier, keep in the leftmost lane. 4: At the second Pay Barrier, press the standard button, and take the ticket. Make sure to retain it. 5: Drive to the 3rd Floor, and turn left. 6: The DriveFly desk is ahead of you, in the left hand corner. 7: Hand them the Ticket, and you keys. Make sure you get a copy of the contract they ask you to sign. NONE of this was explained. And I missed out on Stage 4. So I was subjected to rude and abusive language from the oaf on the desk, who refused to give me the Contract copy. On return, he just slammed the key onto the desk, and refused again to give me an exit Ticket. The worst sort of cowboys, and rude and bureaucratic with it. All not helped by Luton Airport not having ANY signage for 'Valet Parking'. A V O I D !!

January 21, 2019
1

I left my car with them on the 28th of December(Luton) At this time I had no dent in my drivers wing, however, when I returned it was damaged. I pointed this out to the driver and we both took pictures. I have since contacted them and they are not taking any responsibility for this quoting' 5.11 We will not be responsible for any minor scratches or dents (whether marked on the document or not) which may not be possible to identify in confined times and weather conditions.' Therefore please do not leave your car with them! I would also like to point out that meet and greet is also a disgrace and I had to wait over an hour for my car to be returned to me along with approx. 20 other people. I have used many companies in the past but have never encountered anything as unprofessional as this company.

January 14, 2019
1

Worst service ever. I used meet and greet to avoid waiting for bus to car park as flight landed at 11 pm. I called ahead and they said there was a delay of 30 mins. On arrival at pick up point it was chaos. At least 20 people standing around in the cold. The greeters could not give any information as to where our vehicles were. Finally the car was delivered after an hour. I emailed customer services and so far have not had an acknowledgment. They need to lose the franchise. Terrible experience.

January 4, 2019
1

Absolutely shocking company, had to wait over 45 minutes for our car, when it did arrive it was scratched and dented, the man on the phone was rude and arrogant hung up on me and the driver although pleasant was not much help. I now cannot get through to anyone that can help. AVOID AT ALL COSTS.

November 5, 2018
1

Horrible service. Left with them our car and day later got it back with scratches and damaged rare light and bumper. Horrible service, didn't show any interest about it. Once at home checked on trust pilot reviews looks like it is common problem with them. And they do not take any responsibility for the damage caused by them. Don't know why Luton Airport still allows them to be there.

September 16, 2018