"No problem booking car in at the start of our holiday. On the return when we went to collect the car we were annoyed that the car was in another car park over the road. I know it's only a few minutes walk but at 2.15am with heavy cases and hand baggage, feeling cold, we feel the car could have been parked for us closer to the reception, especially as there was plenty of spare spaces there. Feeling annoyed. Will consider this when we next fly from Leeds Bradford and need parking."July 17, 2017
"Very fast service. No hassle at all. Easy travel & virtually no waiting around."July 5, 2017
"OK apart from us not knowing where to wait for bus picking us up saw him leave without us.
Also paid for inside but like last time on return covered in sandy dust don't think inside at all apart from that ok"
"very good as always"June 21, 2017
"excellent service"June 9, 2017
"Everything went fine, however it was slightly confusing as to where to get the shuttle bus back to the car park. If I had 1 criticism it would be that we arrived at the car park getting on for 1am and would have expected the car to have been brought to the front of the building. We had to walk a good distance with bags and in the dark. For this reason I prob would not use them again. Previous companies I have used did do this."June 1, 2017
"Excellent service, would defo use you again!"April 22, 2017
"Fantastico!"April 19, 2017
"Very straightforward.... no hitches."April 16, 2017
"Good service. Only fault is that wife being disabled had a bit too far to walk."March 31, 2017
"always very good"March 30, 2017
"Excellent service - early morning and late night transfers- no issues. Friendly and efficient staff- would recommend."March 30, 2017
"So disappointing this time. We have used them a couple of times before with no problem. Parked up on 2nd March 2016 no problem but on our return on 11th, as has already been mentioned on an earlier review, the bloke who picked us up was also manning the office. He left the mini van once we arrived back at the site with the doors open, and not a word, so we had to retrieve our own cases. He rushed to unlock the office doors and when we got inside, thrust the paper work at us and held the keys. When I questioned if I should be signing to say I'd checked that the vehicle was as I had left it, BEFORE I actually had, I was told that I had until I left the compound to check it over but he held onto the keys until I signed. I was told the car was on row c.
On eventually finding my car in the pouring rain we commented on the odd angle at which it was parked in relation to the others and with the passenger side facing away as we approached. On inspection we found a small but obviously fresh white chip to the passenger side back panel. We drove to the office and told the guy who apologised and said the manager was not in. He took pictures on his phone and assured us we were insured and to call back at 7.00pm. I took photos also of the damage, the office and of my husband and the driver entering the office as proof that we had not left the compound. Despite emailing the photos and phoning several times, we could not get a reply, obviously they had caller recognition. My husband phoned from his works land line and eventually spoke to the manager who basically said it was not their responsibility and they were not liable. She said there were no loose chippings there to cause it and seemed ruffled when we said it was quite obvious that a car door had been opened onto it.
I think maybe they nave had a change of ownership. I will NOT be using them again, I trusted them to be a reputable company who would look after my vehicle, I was paying for it to be kept in a safe place and that's the one thing they neither delivered on nor honoured. I DO NOT recommend this company."
"Had to walk to the far end of C row luckily it wasnt raining .I understood when booking it would more adjacent to reception.However we will probably use you again in May. CHEERS."March 19, 2017
"dropping the car off was trouble free and we a had a swift drop off at the airport. The return flight was met by the mini-bus which was waiting, very efficient. The downside was the van driver also did the office work to return our car. He was obviously rushed, having to return to the airport for more passengers. The problem we had was there was no information about where the car was parked. As the driver had to return to the airport this left me walking round the car park at 11 'o' clock at night looking for a black car. The paperwork should have said which bay it was parked in. Obviously this was an oversight and although a bit miffed at the time (2 hour flight delay) we would use again."March 12, 2017
"great experience as promised -- one small thing - on directiions map shows on left of road not right."March 11, 2017
"Very easy to use, shuttle to airport was very quick and virtually waiting for us on our return"February 28, 2017
"Very quick experience checking in. Coach ready to immediately take short drive to airport. On our return the coach was already waiting in car park so straight back to car. All staff very polite and helpful. Will definitely use again."February 16, 2017
"Very good service was not left hanging around even offer valeting service would highly recommend"February 12, 2017
"Excellent service thanks. No problems and did exactly what it said on the tin."January 27, 2017
"Good. Used them a few times now. Nothing to complain about."January 14, 2017
"No problems, very efficient service will use again"January 1, 2017
"X"December 31, 2016
"Extremely good service. Staff contact ( 3 different people ) all good and cheerful. Only comment ( and this is probably our inattention ) to make abundantly clear ( even if repetition ) the exact location for pick-up on return. But recommended as extremely good service."December 30, 2016
"The directions were clear, the reception very efficient, the ride to the airport short and speedy and the return collection likewise. Excellent service, than you"December 20, 2016
"Excellent service"December 5, 2016
"Friendly . Fast and reliable"November 26, 2016
"Excellent service would definitely use again"November 19, 2016
"excellent service, will use again if its same price but will always look for for the best price"November 6, 2016
"Good service both ends
Very short transfer approx 2 mins"