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Please call the number in your confirmation email when you are 30 minutes away from the airport and your chauffeur will then be dispatched to meet you at your departure terminal.
Once you exit the long tunnel follow signs for terminal 2 and keep on the right lane. Then follow the signs for terminal 2 passenger pick up (short stay car park) and once entered the short stay car keep left and drive to the barrier. Take the ticket and follow the signs for Level 2 and you will see the sign for off airport parking. Then go to row B where you will be met by our staff.
The postcode is: TW6 1EW
Once you exit the long tunnel follow signs for terminal 3 passenger pick up(short stay car park) then drive to the entry barrier, take a ticket and proceed to Row -A at level 3 where you will be met by our staff.
The postcode is: TW6 3QG
Follow signs for terminal 4 departures, drive up the ramp staying in the left-lane and park your vehicle in lane -A where you will be met by our staff.
The postcode is: TW6 3XA
Drive towards the passenger pickup and departure point, as you go up the ramp keep right and follow the sign for Passenger Pick up Short stay Car Park then follow the sign Level 4. Drive to the Barrier, take a ticket and then proceed to Row -S, where you will be met by our staff.
The postcode is: TW6 2GA
Please call the number in your confirmation email when you are 30 minutes away from the airport and your chauffeur will then be dispatched to meet you at your departure terminal. It is important to let the car park know if you are running late or early.
The return directions will be given to you in printed copy on arrival.
Please give the operation team a call on the number on your confirmation once you clear the customs. If you only have hand luggage, please call as soon as you land.
From arrivals turn left and exit the terminal opposite Travelex/M&S food. Walk across the pedestrian bridge and set of lifts on the left to level 2. Your car would be delivered to you in row A/B.
From arrivals follow the sign for Short stay Car Park 3, Take the lift to level 1 turn left and walk across the bridge, take the lift to level 3 and your car will be delivered to you in row A/B.
From arrivals exit the terminal next to WH Smith, Cross the first 4 lanes, turn left pass the pay machine and turn right, your car will be delivered to you in fare lane.
When outside the building take the lift to level 4 'Short Stay Car Park' Your car will be delivered to you near row S.
This car park holds the Park Mark Award. It is a fully secure car park with night manned security, CCTV covering all the car park, and bollard entry and exit system. All drivers are fully insured to drive your vehicle.
Operation times: 04:00 to 23:59. After Midnight till 1 am drop off: £15 (overstay charge ) + £25 service charge payable to the driver.
The following height restrictions apply at the car park: Max 6 feet and 6 inch height. They do not accept trailers, caravans, Mini Buses, motor homes or cars with rooftops in the car park.
Waiting Time: As long as the arrival and return procedures are followed correctly you should only have to wait a few minutes.
Airport charges are included in the fee.
The overstay extension charge is £15 per day.
It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and displays a valid road tax licence.
You will not be able to wait on the departures level therefore you must arrive at the agreed meeting time. If you anticipate arriving earlier or late, please call the number provided.
Service provider will pay the entry and exit fee of the Short Stay Car Park up to 15 minutes.
We request the customers to remove all valuable from the car. Contents of vehicles are left at owner's risk.
These locations may be subject to change and our Operation Manager will advise of any changes. We work closely with BAA (HAL) and abide by all their Rules and Bylaws, so please understand that any changes made would be the enforcement of BAA (HAL) of which we have to comply with.