"My vehicle has been damaged, customer services seem to have so many damage complaints to deal with they have not been able to respond to me even though they have so far had a week. I will NEVER use this service again, who has the time?? Terrible and frustrating service."July 16, 2017
"*Do Not Use This Car Park*
Worst experience in a paid car park I have ever had. Left my car there for a week. Came back to a cracked windscreen and no passenger door handle yet Gatwick will not accept liability for this. Also check your mileage before leaving the vehicle!!"
"Excellent service, good value and easy to book"July 13, 2017
"Once again very good service. Easy access/drop off and collection. We had to change vehicle reg. no day before from original booking, no problem all taken care of. Would highly recommend."July 8, 2017
"Warning** if you like your car being taken off site and dents scratches suddenly appearing so this option, otherwise safe yourself the worry and small amount of money and park in the long stay. I booked this originally by mistake and it was too late by the time I had entered the car park to change as I had a flight to catch. (Not that rude attendant would let me out anyway). Pay the little bit extra is my advice and park in the long stay!"July 7, 2017
"Really efficient and helpful staff, easy to find and checking in and out was quick. Will use them again gladly"July 6, 2017
"Terrible product. Do not use this car park. 45 mins to process dropping off our car then catching bus to terminal at 4am!
Book a regular long stay or take a taxi. We were then in a long security queue and almost missed flight.
Total time from arrival at car park barrier to boarding plane 1 hour 25 mins. That should have been ample time for coffee, newspaper, duty free spending ... none of the above plus we had to sprint over a bridge to the gate. Nightmare."
"Excellent service."June 27, 2017
"What can I say ? I am a lucky guy but this latest trip was a breeze, we touched down at 1.35am , Handluggage only so waltzed through Customs , got outside and the bus was there waiting ! Got into car at 2am and was home at 2.45am ! A record time and it all went so smoothly hence the 5 star rating . Best yet !"May 12, 2017
"Easy trouble free, frequent busses back to the airport. Many thanks."May 10, 2017
"Trouble free experience
"Excellent value and service. Make sure to use the pick-up point at North Terminal (not the same as the drop-off point) which is not as fully notified as could be."April 9, 2017
"We missed the only sign for the Gatwick Summer Special Car Park [North Terminal] and parked by mistake in the regular North Terminal Car Park. Internet document could have made it clearer that there was a separate car park, and where to find it. Staff were understanding and so we did not have to pay the £186 difference.!"March 23, 2017
Could't ask for more !"
"Car park is cheap (plus side). Services are excellent. Be aware that they do not take responsibility of damages to your vehicle. In my case I found a foot long crack on my car windscreen (wasn't there when I parked my car). As you have probably guessed according to their terms and conditions car park is not liable for such damage. On top of it the lady that I spoke to suggested that because the crack was on the passenger side of the windscreen I was ok to drive!!! She did not know that the windscreen is a structural part of the vehicle. She should think twice before giving incompetent advices..."February 17, 2017
"Service excellent. When we arrived back the bus was waiting for us."January 6, 2017
"We parked our car here for 1 week, the drop off and pick up was smooth and quick. A bus was ready and waiting upon departure and arrival which meant we did not have to hang around. The only criticism I have would be having to walk a few hundred yards in the freezing cold to collect the car from the holding bay."November 30, 2016
"Easily the cheapest and best parking for the airport I have found in over 30 years of travelling from Gatwick. Close to the terminals with a regular shuttle service. Friendly and helpful staff."November 10, 2016
"Simple and efficient and reasonable value"November 4, 2016
"Unfortunately, EasyJet landed us in the South Terminal. As my husband requires assistance we had hoped that there would be a courtesy coach stop there that we could use. Having phoned the number on the confirmation email, to find it was the reservations office and that they were closed on Sundays, we then phoned the 0844 premium rate number, (Use 0330 123 1025 instead!), waited through a load of options, to then be told, rather bluntly, that this was not the case and we would have to make our way over to North Terminal. It took us 1 1/2 hours from landing to arrive at Purple Parking, which was rather a disappointing finish to our holiday. The staff in the office when we arrived were friendly and helpful, though."October 19, 2016
"The car park itself is ideal and I like using it. The staff are very friendly and efficient and the bus service to and from the North Terminal is quick. I will use it again as it normally is the best deal."October 19, 2016
"Small schlep to car park easy to find bus , car , way home ."October 18, 2016
"Simple purchase and good location details. The whole experience was as it should be...painless and efficient. Shuttles frequent and a short distance. I would definitely use you again."October 18, 2016
"Excellent service, fast and efficient. Definitely recommend and will use again."October 2, 2016
"We were a bit nervous about using Summer Special after reading a few reviews from here but we gave it a chance mostly because of the competitive price. We didn't need to worry! It all went to plan perfectly. Easy to find with clear directions and good signposting. Parked where the attendant directed us towards, left the keys and a bus was there within 5 minutes! 10 minutes later we were at the North Terminal. On the way back the car was waiting for us and there were no nasty surprises on the car like scratches. First time we used the service and we will again next time."September 4, 2016
"REALLY EASY TO FIND QUICK AND EFFICIENT"August 8, 2016
"Very happy with the service, did not expect the car to be waiting at the airport with no transfers needed."November 8, 2015
"The transfers were quick, and we didn't have to wait more than a few minutes. On our return we found the car easily, a short walk away from the reception. The only thing that could have been been better was that Purple Parking hadn't given the details of our car and return flight to the providers, so we had to repeat them on check-in."October 26, 2015
"Everything about the parking was spot on. Leaving it and picking it up was a breeze. We picked it up at 0600 and was very tired so got in the car and went home, later that day after having a sleep and being in daylight, we found 2 marks on the car, not bad but annoying, and I hope I can T cut them out. Whilst the value of the parking was good, I wish they had taken better care of my car."October 25, 2015
"From the initial booking in on-line, to leaving my keys on the day of my holiday starting, to returning home, everything was run very efficiently. There was only a slight wait for the bus at the airport but that was nothing to complain about. The fact that the car-park is on the airport site made it an ideal place to leave my car. I will certainly use this car-park again if I have to fly from Gatwick. Thanks."October 23, 2015