Gatwick Premier Parking

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last 7 days

Directions information

Directions

Follow signs to Gatwick Airport from all major roads. On your way to the airport we ask that you call 10 minutes prior to your arrival.

Arrival procedure information

Arrival procedure

Please check your booking confirmation for detailed instructions.

Please call 07786 858962 once you get onto the M23 and we will dispatch a driver to the terminal to meet you.

North Terminal: Proceed to the north terminal and stay on the lower level and in the right hand lane. Then pull up on the passenger drop off point where one of our uniformed drivers will be waiting for you.

South Terminal: Proceed to the south terminal and stay on the lower level, following signs for passenger drop off please pull up after the second set of traffic lights where one of our uniformed drivers will be waiting for you.

Return procedure information

Return procedure

Please check your booking confirmation for detailed instructions.

Please call 07786 858962 once you have collected your luggage and a driver will be sent to the drop off point with your vehicle.

Security information

Security

24 hour patrols and CCTV cameras. All chauffeurs are fully insured.

EXTRAS information

EXTRAS

Departure information

Disabled facilities

This service is ideal for disabled customers.

Departure information

Additional information

Minimum stays/charges may apply.

Distance to airport

This is a Meet & Greet Service where you will be met at your departure terminal. Your car will be parked for the duration of your trip.

Transfers from airport

Transfers are not required as you will be met at the Terminal itself.

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Gatwick Premier Parking reviews

Our average review score for Gatwick Premier Parking is 4.5 from 110 reviews.
1
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If I had got my car back undamaged then I would have been happy with service. However as with most service providers of this type, it is only when there is an issue can they be properly judged. Premier Parking are completely unproffesional. Despite following their procedure on how to report an issue when picking up your car they have failed to respond to the fact that my car was damaged whilst in their possesion. I would not recommend using this service because if they damage your car they will not engage with you to rectify the damage so you will be left with the burden for the cost of repair.

August 20, 2018
1
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Awful customer service - do not use! We travelled with a 7mth old and thought a meet and greet service would take the pressure off an early morning arrival and ended up waiting longer than 40mins for the car. When we dropped the car off we corrected our arrival time with a 'chauffeur' who said he would inform the office - this obviously didn't happen. We were told to phone on Wednesday and compensation would be arranged - 3 months later we are still waiting!!! The manager never responds to emails or calls.

June 28, 2018
2
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On delivering our car they offered to collect from us at Hampton hotel. Was impressed with the service. On us collecting completely undone our good thoughts. We called 10 minutes before and was told they would deliver in 10 minutes. We heard of other people waiting for over 1 hour before us. After 6 calls to them they told lies and said 10 minutes, 15minutes, and 15minutes thereafter. Took over 1and half hours. Don’t need that or the stress after long flight. When arrived couldn’t give explanation so will never use again.

June 9, 2018
1
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Awful service today. Waited more than an hour and a half for our car to be delivered. Dreadful customer service - we were told the car was coming in half an hour, then ten mins more, then that it was stuck in traffic. When the driver I arrived I asked him what time he left and he said 15 mins before so the company lied to us for well over an hour. Avoid.

June 4, 2018
2
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We have used meet and greet parking on at least a dozen occasions. We always choose companies which have their secure parking closest to Gatwick and with the best security. We have just come back from 5 days away and although we were satisfied with the meet and greet service we were a bit puzzled when we had the car returned to us with 23 miles on the tripometer (we always set it to zero when leaving it with meet and greet parking companies as we always research reviews, some of which we have seen have not been happy with cars being parked offsite rather than in the secure areas advertised. We rang Premier Parking to ask why 23 miles was shown on the clock when they advertise that their parking facilities are 3.3 miles from Gatwick South in a good secure area. I was told that it was in their terms and conditions that on occasions cars may be parked at their other facility. I asked what the reason for this would be (when I was able to get a word in edgeways as he kept talking over me!) and was told it would be due to heavy traffic that they had to use another route by going on the motorway to the parking facility and this would have incurred about 20 miles, but that their car park facility could be easily seen over the right as you turned off for Gatwick Airport. When I pointed out that we had left the car with their collector at 3.30am in the morning when there was very little traffic and that when we called them on arrival back at Gatwick they delivered our car back to us at the Orange car park in just 10 mins there could not have been any traffic, I was told that other parking operators all did the same. I told the person on the phone that this was not the case because we had used other companies previously and there had never been a problem with mileage before. He still argued that it was in their terms and conditions (I have looked and cannot find this mentioned, but will check again in case I missed it in the small print) and still insisted all the other companies also did this. I just said, well its a good job we put enough petrol in it beforehand then - he got very rude and said "well if its pounds you are after I will send you a pound for the 23 miles"! To which I replied no thanks, I just won't use you again and he said more or less that he wasn't bothered and abruptly said " thankyou, goodbye" and put the phone down! Very rude. We noticed the wheels had been washed because they were cleaner than when we left the car and thought that was a bit funny. So we have no idea where the car was really stored for the 5 days but obviously somewhere which was a 23 mile return journey away from Gatwick South. The reason I am writing this review is more to do with the misleading advertising (they should make the possibility of vehicles being parked at another facility more clearly than hiding it in terms and conditions - so well that I need to read them again for the 3rd time. But even more than that the rudeness of the person I spoke to about the unexpected 23 miles when at most it should have been 7 miles (6.6 to be precise!). However to be fair, I would like to say that the people collecting the car at the start of the holiday were polite. So I have given a 3 rating.

May 28, 2018