Cardiff Airport Long Stay Reviews | Customer Feedback

Cardiff Airport Long Stay reviews

We strongly encourage our customers to give feedback and share their experience of parking at Cardiff Airport. You can see all Cardiff Airport Long Stay reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Read genuine Cardiff Airport Long Stay reviews submitted by our customers

Overall Rating
3.5 / 5 from 453 reviews
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1
Stephen Worrall

Poor experience at Cardiff this time with parking, when we arrived at the barrier it did not open automatically to allow us in, no response when pressed call button to talk to someone, but got no response, ending up taking a ticket to enter the car park. On return when leaving the car park was asked to pay £208 to exit the car park. Managed to raise someone on the intercom, could see my booking and was able to leave me exit the airport with no charge. However he advised me my car had been booked in twice for that week and I had been charged twice for the week on different orders. Can only think when booking I had got through most of raising the booking when it fell over and informed me I would have to restart the process. Which mean I will need to look in to reclaiming the second payment. Hence not a good experience.
September 14, 2025

5
A leitch

Outstanding service couldn't remember were car was parked phoned office spoke to paul who guide me via phone to right car park exallant service
September 12, 2025

1
Hugh Harrison-Allen

My experience wasn’t good. The signage to Cardiff Long Stay was very poor. We even landed up in the wrong car park and had to pay 13.50 to get out. I’m disabled and no sign of Disabled spaces. I won’t be flying from Cardiff again.
September 23, 2024

4
R Elson

Car park surface is poor. Barrier to exit did not work first time, had to approach a second barrier to exit.
February 5, 2018

5
Mr H Thomas

I was pleasantly surprised by the overall experience. Somewhat nervous before hand about relying on a "number plate recognition system" to gain access to car park-but it worked perfectly.
June 12, 2016


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5
H John

Really quick and easy. No bother at all, would definitely use again.
June 8, 2015

3
Jackie Jones

Good to be able to park so close to the airport and at a reasonable charge. However, it was hammering down with rain when we arrived and it would have been nice to have a bus take us the five minutes or so to the terminal, rather than us getting soaked.
September 15, 2010

4
Jason Pacey

Directions to car park were okay but the final stages were inaccurate. There are also two different long stay car parks and this was not clearly distinguished. The instructions on arrival at the car park barrier need to be clearer too. There is an information board with excessive text, too much to read when driving and a sticker on the ticket machine before the barrier which confused me sufficiently to entice me to put my credit card it. It later transpired that I shouldn't have done this as we would have been charged twice, something I managed to rectify on our return. Your instructions simply state, take a ticket, it would be more helpful if they also told you not to insert you credit card. Location of the car park is ideal as it was a 5 minute walk to the terminal. I would use the car park again and would book through Airport Parking Shop as I am now familiar with the route to the car park and ticket instructions.
September 13, 2010

3
Alison Walters

The parking was situated close to the terminal and was within easy walking distance with a suitcase. Validating the ticket on the return journey was also easy and quick. The one thing I would say is that the sign posts for long term/short term aren't so good. I mistakenly took a wrong tun and ended up having to go into the short term car park (no way to reverse before going through barrier) and had to pay £1 for spending less than 30 secs as this would appear to be the only way out. Also the barriers were not manned so had no choice but to pay for the ticket in order to navigate around to the long term.
June 30, 2008

4
Carell Alden

As always, parking with BCP was a straightforward process of booking online, parking on day of departure and retrieving car of day of return(although our dead car battery was a bit of a pain!) Car park staff were co-operative and helpful while we waited for RAC to arrive. Parking is located very near terminal and shuttle bus available. Thanks.
April 3, 2008