"New layout,so difficult to find the way in and out. A detailed map of the car park layout would be very useful."September 17, 2016
"Good convenient car park, short distance from terminal. No problem getting in with the number recognition system, however, it would not let me out a member of staff came to assist, I showed my paperwork so he kindly let us out. I really could not believe it, because this is the second time that I have had the same problem getting out. I will still use the car park again as we were otherwise quite happy."December 31, 2015
"I thought I paid a lot of money for this, flew out Sat am back Sun pm. Cost just under £25 - my flight was only £39.99.
My number plate didn't scan either way so had to grovel in the dark to read out info from my on line booking. Same thing happened when I returned so, I am sorry, but I wasn't impressed."
"I am a blue badge holder so the parking was very convenient."October 13, 2015
"Entry to the parking area very quick and simple. The car stays where you leave it. Within 5 mins walk of the terminal, no bus required. Would use again. Only one down side, the exit route is poorly signposted."October 2, 2015
"On arrival the machine didn't recognize my number plate so had to take a ticket,not as you said in the email from yourself,then on return a car park attendant had to let me out with a special ticket !.."September 29, 2015
"Easy on arrival and hassle free on leaving the car park.
Overall pleased with the service."
"Near the terminal which i wanted, would use again. On entrance to carpark camara reads number plate, and then again to let you out after your stay."June 24, 2015
"Excellent - followed signs and no problems, easy parking and the transfer bus was waiting. Staff very friendly."January 19, 2015
"Found a place in the area next to the short stay, so there was just a short walk to the terminal building. The number plate recognition worked fine on both entry and exit. BCP was a couple of pounds cheaper than NCP, and didn't add a surcharge for using a credit card. Good value."January 3, 2015
"Extremely impressed with ease of booking and facilities.
Within walking distance of airport, although bus is provided if in a far corner.
Automated number recognition at barriers is excellent - system worked amazingly well!"
"Spent all this money on airport so as to encourage people to fly from cardiff, why don't you sort out the parking, will never fly from cardiff again, give us Bristol every time, why don't you take a leaf from their book."September 18, 2014
"Everything was fine except there were no exit signs in the car park and we spent ages driving around trying to find our way out."September 17, 2014
"very quick and easy"July 12, 2014
"Very good other than arrival procedure was not as detailed on paperwork, however it was very quickly remedied and staff were very helpful. It was also good to be able to walk to the terminal building and not have to wait for a shuttle bus."July 9, 2014
"Very happy with my parking experience, very convenient. Only issue I had was that because I arrived early the car plate recognition machine would not open the barrier so I had to take a ticket from the machine and report to the car park desk upon my arrival back at Cardiff Airport"June 28, 2014
"The email confirmations/details were poor! Your email spacing put half the message off the page and was over-written with Tesco adverts... so not good.
On arrival at the airport the automatic number plate recognition did not function and I had to call at NPC parking counter at 12.30am to allow me to exit the car park after a frustrating delayed flight... again, not good (even though you were not entirely to blame).
The bad impression hangs with you.
"Great service from booking to returning to collect our car at Cardff Airport. Will always use BCP."June 11, 2014