Cardiff Airparks Services - CLOSED reviews

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Here are some comments that our customers have made about Cardiff Airparks Services - CLOSED


Found the car park very quickly, as we went in the connecting transfer was waiting to go. On the return, just the same, transfer was waiting there. Got back to the car park very quickly and car was waiting near by. Would recommend to enyone
October 17, 2012

David & Rosemary Jones

Good service, quick & efficient. Car returned cleaned & helpful staff
March 8, 2012

Carol Matthews

An absolute nightmare! We presented our documentation at Airparks the assistant said it was not recognised and went on to deal with other customers leaving the four of us waiting in the freezing cold for a considerable time - the bus left and returned before he dealt with us and that was because I was now very angry. He dealt with us in a matter of a few minutes couldn't he have do so first! The Airparks bus now stops some way from the Airport and it is now necessary for us to carry our luggage up a flight of steps and across two roads to get to the terminal. I had heart surgery a couple of years ago my condition is constantly monitored by my doctor - I wondered what he would have said had he seen me trying to carry a 25kg case up a flight of steps. All of our party were nearer 70 than 60 and not able to help each other. This should be made clear to all who avail themselves of Airparks services on booking before you have a fatality! On return from Tenerife at Cardiff Airport there was no bus waiting and we had to wait a considerable time before it came - this was after ONCE AGAIN having to negotiate our cases down the flight of steps. I had used your services many times but no more. The staff could be more helpful. The under cover area is poor to say the least. The buses are frequently crammed and many elderly have to stand. Not good enough Airparks!
November 19, 2011

Paula Tobin

Fantastic service especially meet and greet. Easy to find
November 3, 2011

Elaine Fyfe

Waited too long for bus to come home. Three members of staff at airport but not one helped or made sure customers were on the bus just chatted amongst themselves. When arrived at park machine not working but keys despatched quickly but then member of staff talking and had to get out of car to ask him to open barrier. Miserable driver out and back journeys.
October 17, 2011

Stephen Gorwill

Very polite staff considering it was the early hours of the morning!
September 18, 2011

Geoff Stone

There is a problem with the scanner to get your keys and the exit gate scanner. Key recovery scanner, the area for the scanner to read the code is very limited. An additional platform for the code to be placed on is required. The gate scanner didn't work. The manager at the site was very helpful considering he had so many problems to deal with.
September 14, 2011

joan squire

very good very easy and helpfull staff
August 26, 2011

Pauline Allen

I have used quite a lot of off site air port parking and this is one of the best. The directions were clear and accurate. Staff were brilliant and really helpful. If I was looking for a way of improving the service it would be to have a shelter at the airport for us travellers to wait in when we return, if like me you are unlucky enough to have just missed the bus. Half an hour to wait in the freezing cold was not very nice. But I would recommend this service and yes I would use it again.
July 28, 2011

judith morgan

excellent experience. easy to use and much cheaper than on airport parking. brilliant way to leave car safe and secure. would use again and recommend to family and friends.
July 27, 2011

Anthony Edwards

Upon return my battery was flat due to the interior light being left on, probably accidentally but as I arrived in daylight I would not have used it. However, your attendants were very helpful and power started the car with me. Otherwise, an excellent facillity, thank you. Most people who were there at the same time as me found your automated key system confusing, I have no complaint.
July 15, 2011

Lindsay Morgan

Airparks were very helpful and efficent. It was nice to know that I could leave my car, and not have to worry about it. I would recommend using this company to anyone.
May 25, 2011

b chamberlain

absolutely dreadful experience.the automated serice machine had problems on checking in and had broke down on checking out.long queues and wasted time with lots of frustrated and angry people.will not use this service again
May 14, 2011


Some confusion over automated booking in system but help was at hand.Overall the transfers worked very well with no hold ups.
April 11, 2011

Andrew poultney

Great ! It is really easy and the staff are all really helpful. Would not hesitate booking with this company again . 10 out of 10 . Well done Air parks .
August 31, 2010

Jeff Owen

Excellent service from start to finish and a lower price than others. I will certainly use this service again.
August 9, 2010

sarah mccallion

excellent really friendly helpful staff
May 19, 2008

A. Samaveld

Excellent, easy transfer. Car was clean on the outside after 1 months of storage, very nice. Coincidence or rainfall LOL. Only bad thing was walking to the hotel next door in the dark to sort out the paperwork. Why no portacabin on the site you drop it off? Otherwise, happy to have used it. It says on the paperwork they may relocate the car... mmm where to? But all in all, car was clean ready parked for us to drive it away. Bus transfer excellent.
January 19, 2008

Miss Kwokwen Cheung

I have used this service a few times now and the staff are extremely friendly and helpful. Especially my last trip a few days ago, where all the staff members I spoke to made it very clear on where I had to park my car, where I had to get on the bus and was even shown were my car was parked. With regards to the bus, I hav never had to wait for one to come. They check your inbound flights to ensure that they are there on time so that you are not kept waiting. As I run on a tight schedule this is perfect for my busy lifestyle. The parking site for your car is very easy to find too.
November 30, 2007