Cardiff Airparks Services - CLOSED reviews

We strongly encourage our customers to give feedback and share their experience of parking at Cardiff Airport. You can see all Cardiff Airparks Services - CLOSED reviews below. These reviews are submitted by verified customers after they have completed their trip, so you can be sure that they are genuine experiences of the car park.

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Overall Rating
4.0 / 5 from 19 reviews
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Found the car park very quickly, as we went in the connecting transfer was waiting to go. On the return, just the same, transfer was waiting there. Got back to the car park very quickly and car was waiting near by. Would recommend to enyone
October 17, 2012

David & Rosemary Jones

Good service, quick & efficient. Car returned cleaned & helpful staff
March 8, 2012

Carol Matthews

An absolute nightmare! We presented our documentation at Airparks the assistant said it was not recognised and went on to deal with other customers leaving the four of us waiting in the freezing cold for a considerable time - the bus left and returned before he dealt with us and that was because I was now very angry. He dealt with us in a matter of a few minutes couldn't he have do so first! The Airparks bus now stops some way from the Airport and it is now necessary for us to carry our luggage up a flight of steps and across two roads to get to the terminal. I had heart surgery a couple of years ago my condition is constantly monitored by my doctor - I wondered what he would have said had he seen me trying to carry a 25kg case up a flight of steps. All of our party were nearer 70 than 60 and not able to help each other. This should be made clear to all who avail themselves of Airparks services on booking before you have a fatality! On return from Tenerife at Cardiff Airport there was no bus waiting and we had to wait a considerable time before it came - this was after ONCE AGAIN having to negotiate our cases down the flight of steps. I had used your services many times but no more. The staff could be more helpful. The under cover area is poor to say the least. The buses are frequently crammed and many elderly have to stand. Not good enough Airparks!
November 19, 2011

Paula Tobin

Fantastic service especially meet and greet. Easy to find
November 3, 2011

Elaine Fyfe

Waited too long for bus to come home. Three members of staff at airport but not one helped or made sure customers were on the bus just chatted amongst themselves. When arrived at park machine not working but keys despatched quickly but then member of staff talking and had to get out of car to ask him to open barrier. Miserable driver out and back journeys.
October 17, 2011

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Stephen Gorwill

Very polite staff considering it was the early hours of the morning!
September 18, 2011

Geoff Stone

There is a problem with the scanner to get your keys and the exit gate scanner. Key recovery scanner, the area for the scanner to read the code is very limited. An additional platform for the code to be placed on is required. The gate scanner didn't work. The manager at the site was very helpful considering he had so many problems to deal with.
September 14, 2011

joan squire

very good very easy and helpfull staff
August 26, 2011

Pauline Allen

I have used quite a lot of off site air port parking and this is one of the best. The directions were clear and accurate. Staff were brilliant and really helpful. If I was looking for a way of improving the service it would be to have a shelter at the airport for us travellers to wait in when we return, if like me you are unlucky enough to have just missed the bus. Half an hour to wait in the freezing cold was not very nice. But I would recommend this service and yes I would use it again.
July 28, 2011

judith morgan

excellent experience. easy to use and much cheaper than on airport parking. brilliant way to leave car safe and secure. would use again and recommend to family and friends.
July 27, 2011