Birmingham Swift Park and Fly - Meet and Greet

Directions

From all directions follow signs to Birmingham Airport, then follow the Arrival and Return procedures as described in your email confirmation.

Arrival procedure

On arrival, please use the 'valet parking' area immediately outside the terminal. Take the ticket from the barrier and immediately turn RIGHT. On the right had side perimeter of the Drop and Go area you will see a number of parking bays. Please park in between bays 16-19. Here you will be greeted by a chauffeur at the prearranged meeting point, who will have all your booking details.

Return procedure

Please call Swift Park and Fly once you have collected all your luggage. In case of any delays please let them know. The chauffeur will deliver your vehicle to the agreed pick up point at the airport.

Security

Your car will be stored at secure car park at the airport.

Additional information

During busy periods, your vehicle may be parked in an secure overflow car park.

Birmingham Swift Park and Fly - Meet and Greet reviews

Our average review score for Birmingham Swift Park and Fly - Meet and Greet is 1.5 from 16 reviews.
1
Tania Cristina Valério Gonçalves

I called upon arrival from Portugal and was told that in 15 minutes my car would be with me. Waited one and half hour for the car, with a baby, out in the cold, with no place to sit, or toilets. Disgraceful! When I gave them my car another lady was complaining that she was waiting for her cat for more that an hour, but I thought it was a one off... Untill it happened to me. If it is going to take that time, at least be honest, so that I could go grab a coffee or go to toilets, or go elsewhere with the baby, as it was cold. Thank god it was not raining!! When they came in, all I had was a sorry about that and the guy just disappeared. By the the time I left, three more families were waiting for more than a hour...
May 25, 2019

1
Aidena Simonaitiene

I would like to raise a big complaint about Just Park & Fly service and as minimum I wish to get full refund for this nightmare with this company. it happened on 14th of April, we just picked up our luggage and called at 00:18am on number provided to tell that we will be in the car park ready to collect my car, the reply was okay no problem just that we booked collection for 1;30am we have to wait till that time and come and collect car. It wasn’t good service but very enough if it was the issue, we waited for 1 hour in the airport, then we came to car park at 1:30am and there was no car and about 6-10 people waiting for their cars from the same company, but they all waited already about 2 hrs. People were frustrated and stressed and tired. The temperature at that time was 0 degrees so it was freezing outside, I had my daughter with me she is just 8 years old and she had to freeze in that time for 2.5hrs!!!!!!!! Yes!! We waited for our car till 02:55am and we still had long 3hrs journey to London!!!!! And I did call to number 07432417515 provided 11 times from which just 2 have been answered with reply they do not know anything about my request to receive my car. I do have recorded all people waited for the cars for 2-3hrs I do have all records of how many times I did call in that time to ask where is my car, I do have exit ticket with time printed when we received car!! Also driver who brought my car had changed setting from normal drive to sport, which I do not use as it takes double amount of diesel than normal, how he can do this???? This is my car and is not allowed to change settings and use my car as it is his!!! Also I did left my car with diesel which it was enough to drive 100 miles the computer showing this on the screen but I have received my car just with 20 miles left on it!!!!! DO NOT USE JUST FLY AND PARK NEVER EVER!!!IF i COULD i WOULD GIVE -10 SCORE
April 18, 2019

1
Hollie Caulfield

DO NOT USE THIS COMPANY- AVOID AT ALL COSTS. Returned to damaged BMW inside and out, scratches, dents and oil or grease all over the drive seat. Cleary been driven. Having to under go dispute as they refused to give me any contact numbers or email addresses then decided that they didn't speak English so put the phone down. SO ANGRY. PLEASE DONT USE THEM
April 16, 2019

1
Julie Ward

AVOID THIS COMPANY AT ALL COST. Waited over 2 hours from them to bring our car after 15 calls to the mobile number. Staff not bothered and rude. This company needs closing down
April 15, 2019

3
Richard Frazer

Not one of the best meet & greet services I have used, 15 mins late at pickup - 05:00, so not a traffic related delay. On my return to the airport, I called when I collected my bag and was told the car would be there in 20-25 minutes. The airport is small and it takes about 5 minutes to get out. The car arrived about 45 minutes after my call. Lot of excuses, no apology. There's also nowhere covered to wait and nowhere to sit. If you use this firm call at least 10 minutes earlier than they recommend.
April 14, 2019

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