Birmingham Airport Car Parks 2 & 3 (formerly Short and Medium Stay 2 & 3) reviews

We strongly encourage our customers to give feedback and share their experience of parking at Birmingham. If you have used Birmingham Airport Car Parks 2 & 3 (formerly Short and Medium Stay 2 & 3) and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Birmingham Airport Car Parks 2 & 3 (formerly Short and Medium Stay 2 & 3)

Dave Liddle

Used this car park for 1 week @ £128 whilst away on holiday. Returned back on the 3/7/18 to find someone had tried to park their car around my rear bumper causing extensive damage to my Range Rover. NCP filed a complaint and told me to call my insurance company to get it fixed. I won't be using this car park again as it’s advertised as secure, which it obviously isn’t. I was told I should have parked near the CCTV! They haven’t even acknowledged the email I sent with the photographs of the damage to my vehicle. Use an offsite car park!
July 10, 2018


Left my taxi in car park 2 at midnight. Came back 30 mins later to find my back windscreen smashed in. Thanks! Spent 2 days getting a new one. Never ever park in this car park...
July 2, 2018

Mr Farrell

Why is it suddenly cheaper to book last minute for carpark 2? Over the last few weeks I have monitored the price and found that if I had booked early as advised I would have paid 45% more!!! Good carpark but crazy pricing. Number plate recognition doesn't always work or isn't switched on sometimes.
April 24, 2018

Mr Simpson

It's an easy walk to/from the terminal and hotels, which is good. However...the interior layout is confusing, you can drive/walk from car park 1 to 2 and back again without noticing, and when returning to the car park it isn't clear that the one pedestrian entrance serves both car parks. The parking rows themselves are not lettered or numbered, so remember where you parked in relation to fixed landmarks. Internal signs and lighting are poor. To judge by the scrapes and paint samples on the concrete, some owners of large cars find parking them here quite a challenge. The lifts appeared to be out of order on the day of my return...didn't bother me as I travel light and legged it up the stars, but it would be challenging for those with large quantities of luggage. Not a problem for the short-term business traveller, but this isn't a good car park if you've got a large car, a lot of luggage and young kids in hand.
September 15, 2017

Mr Hardwick

When I booked I realised I had entered the wrong time for our return so I called to change it and was told we should. E ok because you have a 3 hour window to allow for delays! We landed at 2.10 but didn't get through passport control and all our luggage until 3.40!!! Therefore when we came out of the car park we had to pay an extra £15! This was no fault of our own and we tried to get the gate lifted but spoke to a very rude man who basically said tough pay the £15! I am hoping that you can refund this as I did call to change the arrival time. Thank you
August 21, 2017

Mr T Summers

Its a car park - nuff said
February 24, 2017

Mr L Johnson

Well sign posted to and from carpark. Very spacious and a few minutes walk from departures. Very good package.
November 10, 2016

Mr S Collett

Although slightly pricey booking was easy and it saved us loads of time. Worth the money !
October 29, 2016

Mr P Augustus

I chose car park 2/3 on the basis that it was close to the terminal and under cover. Traveling in January I wanted to avoid any problems arising from ice and snow as I was coming into the Country from a hot resort at midnight. When I arrived at BHX for my departure it was 4am there were barriers up at car park 2 and car park 3. The notice told me that I should go to car park 4 without telling me how to find car park 4, good job I had not left it to the last minute. I parked at car park 4 and walked a long way to the terminal. When I returned to BHX after my holiday I drove to the gate and put my card in the slot where I was asked for over £160 to have the barrier raised. I walked to a payment booth thinking that it would be sorted there, but I had not taken my paperwork with me, it was still in the car. We got out eventually, at 1:00 am very cold at 3C. When the operators accepted my booking for car park 2/3 they should have ensued that I could actually park there. It would have been easier and cheaper to park off-site
February 1, 2016

Mr Henderson

On arrival at Birmingham at 07.00 15th January, we saw signs for spaces in Car Parks 2 and 3. When we arrived at 2 then 3 we found them both closed with no warning. We went round again and joined the queue for Car Park 1 and eventually found a space in the almost full Car Park. We almost missed our Check In time. The experience was extremely stressful having paid for convenient parking. We were disappointed with this service and did not consider it value for money.
January 26, 2016

Mr M Hudson

Excellent great value for money parking opposite the terminal, car park very clean and well lit. A little more direction signage would help especially on the inbound flight.
January 5, 2016

Mrs Sidwell

I would always use these car parks so easy
October 5, 2015

Mr Stait

Close to airport convienient, but.... defective and slow lifts are a real nuisance that need fixing ASAP.... looks like a problem for months so far. Confused if it is ANPR carpark or ticket version?
September 21, 2015

Mrs Pearsall

Very easy
May 30, 2015

Mrs Savage

Booked online, quick, simple and straightforward. Easy to find, I would recommend to note your level and space number on your ticket, then a short walk to the Arrivals/Departures.
May 8, 2015

Dr D Aspros

Easy to find. Near the terminal building.
April 20, 2015

Mr M Taft

I don't normally leave reviews however I found it very stress free from turning up at the barriers, collecting my ticket on the entrance with my name on the screen and then walking no more than 5 minutes to the terminal and then on the way out putting my ticket in the machine on the exit, all very easy and simple to follow. The most stressful part was getting onto the m42 on the way home as they had closed the entrance through roadworks. I would recommend to others however the first time you need to check the map and read the signs.
April 8, 2015

Mr Jones

All very easy and smooth very close to walk into terminals and straight drive out
March 13, 2015

Mrs J Cobb

Parking was so easy. It made the trip start and finish with no problems. Just what u need when you have so many other things to think about when going on a trip. Many thanks and will definitely use again.
December 7, 2014

Alan Dent

Very efficient and simple to use. The vehicle number plate recognition was impressive. Price was satisfactory. I would certainly use your service again.
October 24, 2014