I found booking with this company very easy and by far the cheapest. The parking at the hotel was fine and they offered an immediate complimentary bus service to the airport."
"Very efficient"April 6, 2009
"Really easy to find well signposted at the entrance to the airport. Park your car, keep your keys and a mini bus to run you to thw airport about 3 mins away. Phone up from the airport when you return and 5 mins later the same mini bus to take you back. first class service"October 31, 2008
"Really helpful people we left the car and were taken by mini bus to the airport drop off point and then told to give a call when we arrived back.
I made the call and we were picked up taken back to the car.
my car had a flat battery when we arrived so i asked a member of staff if he could give me a jump start, he was only to willing to help although we could no get it started he offered to let me use there phone if needed.
many thanks for all your help"
"What you see is what you get! A weeks parking for £32. Dropped off and picked up at airport entrance in good time, bolth ways, car in good condition when we returned. Good deal."October 17, 2008
"Courteous and efficient - a pity you cant just punch a hole in the perimeter fence then customers could walk to the airport...but then I expect the bandits that run Teesside airport and its car parking would hate that. Teesside/Durham Tees Valley is certainly the worst of the 20 or so airports that I have passed through this year."October 6, 2008
"I found service at Spa Hotel Car Park quick, efficient and cheap. We liked the courtesy mini coach link to airport"September 29, 2008
"On arrival I was met by a very pleasant young man who dealt with the paperwork efficiently and drove my straight to the airport.On my return, which was late at night,I had to wait a considerable for the phone to be answered and I was becoming a little concerned that I wasn't going to be picked up.There is now a considerable walk from the Spa hotel to the airport as the previous access route has been closed and I would suggest the walk could take 20 minutes at least.However the lower cost of parking makes it far more attractive than parking on the airport."September 16, 2008
"We arrived at the Spa at 04.30 to catch an early flight. The receptionist eventually appeared, indicated how to get through the fence with a four digit code that didn't work. I went back to clarify; same thing. I had to run to the airport building (which is a good 20 min walk) to get the flight. Fortunately I dropped my wife & our bags off at the terminal beforehand. On our return I learnt there was a courtesy available!! Why were we not told, why is the info' on your website so incomplete? The price is good but an overall lack of info' made for a regretable experience."August 27, 2008
"This is the worst park and ride service I have ever used. Arriving back I made the phone call to request a pick up, Spa hotel is no more than a five minute drive from the hotel yet I was still waiting to be picked up 40 minutes later, despite having been told during the phone call that the driver would be no more than 3 - 4 minutes. I phoned them 3 times during my extended wait, the staff were unapologetic and arrogant. Clearly the staff were not recruited for their commitment to customer service!"August 24, 2008
"The Spa Hotel park is very near the entrance to the Airport. Staff are very helpful and the parking is very good value for money."July 30, 2008
"Not as well signposted as it might be but friendly and helpful staff at hotel reception. Recent additions to the security fencing mean a 15 minute walk to the terminal building but a courtesy minibus is in operation if you want to spare your legs."July 23, 2008
"good."July 13, 2008
"The gent at the hotel on the morning of my flight was very welcoming, polite and curteous.
On my return the same day, I contacted the Spa Hotel, they were very punctual to 6pm as stated.
Driver was again, polite and I was made to feel important.
A service that was in my humble opinion, VERY GOOD and I would definetly be using again.
The price at £5 for the whole day was fantastic."
"Hotel poorly signed from airport approach road.
Hard to find in middle of Industrial Estate.
Cars parked in budget, dated hotel car park with no security.
Staff pleasant and helpful.
Unexpected extra service was prompt shuttle to and from airport drop off point as short walk to airport is not possible.
NB.Car keys retained by customer."
"Service was fine , no probs happy days. Directions signage are dross. Its like entering an 1940's battle of britain air base. Please get better signage saying Spa Hotel"July 4, 2008
"Well worth parking at this location , transfer to airport simple & pick up all I had ot do was call when we were ready to get picked up to collect the car"June 23, 2008
"Very difficult to find as there are no directions for this hotel on the airport grounds. Good service between the hotel and the airport but had to wait for the arrival of the bus once we had landed. A great breakfast in the hotel to welcome us back!!!"June 21, 2008
"Parked my car here for a couple of nights whilst having a weekend break in the states.The hotel has a transit bus to take you to the airport which is 5 minutes away but 20 minutes if you were to walk. Staff were curtious and from parking my car to arriving at the airport was 10 minutes. On arrival back at the airport, i rang them from the baggage collection point and on exit to the short stop car park the transit bus was waiting for me, saved myself a few bob, would use them again."June 17, 2008
"The car parking was really good, so close to the airport and convenient. Staff very helpful and almost within walking distance."June 10, 2008
"the parking service was brillant i will be using you again"June 6, 2008
"The car park directions said Quote: On entering the airport grounds the Hotel is signposted Unquote. After searching for a number of minutes I could not find a sign for the Spa hotel! Time being short, I was forced to leave my car in the airport parking lot at a subsequent charge of £38.50. I have since found out that the Spa hotel is the new name for The George Hotel which is signposted. I intend to claim the £38.50 back."June 1, 2008
"Very good prompt collection and delivery service"May 21, 2008
"Carpark was 1 mile to terminal door as new perimeter fence in place forced us to walk around. Journey back to hotel at 23.45 hours was frightening as very dark and isolated no proper path certainly not suitable for female travellers. Was told to ring when we landed to arrange to be picked up by night porter but on ringing no porter available so.... mile to walk back no taxi available. Would never use again."May 12, 2008
"car parking was ok however on return home noticed a large deep scrtch on the bonnet of the car which was not there before. unfortunately checked car at the airport but when flying through the night you are tired and didn't notice it. due to there being no cctv at the car park don't know who did the scratch."May 11, 2008
"From a cost point of view you can't beat this car parking however I would not call this secure parking as it is merely a hotel car park. Also using the directions the reception gave us it was a long walk to the airport as she sent us back up to the roundabout and around that way. Luckily we were travelling light. I personally would pay the extra and park in the car park just outside the airport in future as it was only an extra £8 for the week. The only way I would use this site again was if they dropped you off and picked you up."May 9, 2008
"Had a positive experience. Hotel was a little difficult to find but the staff were friendly and professional and provided a fast airport transfer both to and from the airport. Is the cheap option but would have no hesitation using the hotel parking again."May 6, 2008
"Allthough very convenient, the car park at the SPA hotel has no security system. It is not gated and could be easily accessed by anyone. For that reason I would be unlikely to use it again."May 5, 2008
"Poorly signed from the road way.No transport available to the airport after 11pm until 7am.I had to carry, wheel cases and walk the whole distance to the airport terminal in the freezing temperatures in the early morning.
I had to contact them three times to come and collect me, from the car park and (not at the arrivals entrance).In all not a very pleasing experience."
"The only problem we had was finding the car park from the Terminal. The signage needs to be better. Otherwise no problems at all with the service."May 1, 2008