Manchester Airport Multi-Storey Terminal 2

The instructions you're provided with bear no resemblance to reality. We were told to wait for a token, none arrived but the barrier lifted. We had to make a phonecall to ensure this was correct (took an age to speak to a human - massively automated line). I advised they might want to change the info to be told that lots have complained and it's been raised with Tech! Hardly a lot of work to change 1 line in an e-mail template but would benefit users immensely. Everything else was OK.

Extortionate prices! Parked for just over an hour on 22/01/18 and was charged £9.50. Also, the machine to pay is not signposted and situated in the far corner of arrivals hall. Not impressed/rip off!!!

We booked to park in the Multi Storey T2 car park at Manchester Airport before our flight to Nashville via Atlanta on 21st June. We paid £84.50 for the privilege of turning up opposite departures, with a short walk to the terminal, as per the video advertised. We left home at 5pm & on arriving at the car park saw that it was blocked off & a man told us it was full, even though I showed him our pre booking voucher. We were told to drive on to go in Zone B along the road. On reaching Zone B we had to wait in the queue with the rest of the unfortunate victims. On reaching the barrier, which didn’t open, I used the phone , which was eventually answered to hear the voice saying that they were sorry, but they should have told me Zone A !! “Go into the car park and come out again“ , which I duly did to wait at the barrier to open again. Another phone call & the voice said “Sorry, we told you wrong, again – go to the Long Stay car Park !!!! By now, my stress levels were reaching boiling point & I was not alone. Other people were complaining & getting very angry!! On reaching the Long Stay car park – another phone call to let me, more apologies etc etc. A lot of work is going on at the car park & it took ages to find a space!! We then had to wait for the bus. I’m now really concerned that I’m going to miss my flight & am very very angry!!! I booked this car park to alleviate any stress and not rely on buses etc, but the opposite happened. I paid £84.50 for a service I didn’t get!! I could have booked Jet Parks for less than have the price and purposely paid the extra for the benefit of no stress! What a mistake!! Also, on coming back to the Airport on 29th June we had to wait for another bus etc etc & it was raining! I will never use this car park again. What is the point of pre-booking. Of course, their answer was they had to invoke their Terms & Conditions..... They refunded 50% of my payment but that is not the point !!

Quick easy straight forward will use every time

Great service at a reasonable price. Finding the entry was the only problem. The directions are fine if you are familiar with the airport but I wasn't and it looked like I'd be trying to enter where I shouldn't but it soon became clear I'd missed the entry. A loop around soon sorted it and getting in and out was very easy. Will use again if price doesn't go up.