Luton FHR Meet and Greet - Non refundable

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Luton FHR Meet and Greet - Non refundable logo
£ 30.00
last 7 days

Directions information

Directions

Please check your email confirmation for details.

Arrival procedure information

Arrival procedure

The car park will call you 20-30 minutes prior to your arrival time to confirm your drop off time. It is important that you call them on the number on your confirmation if you are running late or early. That way somebody will be aware of your situation so that assistance will be allocated accordingly.

On arrival, please head towards the short term car park and go through the ticket barrier. Soon after the barrier on to your right is the designated off airport meet and greet area, right next to the pay point station.

Here you will be greeted by one of the chauffeurs at the prearranged meeting point. They will have all your booking details and will be wearing a black jacket with the Drivefly company logo on it.

Return procedure information

Return procedure

On your return, please call the car park on the number on your confirmation once you have collected all your luggage in the baggage hall. In case of any delays, please let them know.
The chauffeur will deliver your vehicle to the agreed pick up point at the airport.

Security information

Security

Secure compound with laser beam security system and CCTV. The yard is fully secure and is insured, and further is manned 24 hours a day.

Departure information

Additional information

Please know that bookings for this product are non-refundable.

All drivers are insured to drive your vehicle.

The service is provided by established Meet and Greet Operator Drivefly.

The service is available 24 hours. No charge to exit the car park.

Address

When using a Sat Nav, please use the following postcode: LU2 9QT

Distance to airport

You will be met at the airport and your car will be taken to the secure car park by an insured driver and then delivered back to the terminal ready for collection on your return.

Transfers from airport

Transfers are not required.

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Luton FHR Meet and Greet - Non refundable reviews

Our average review score for Luton FHR Meet and Greet - Non refundable is 3.5 from 3 reviews.
1
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The drop off was faultless and efficient. However, on return we had to wait one hour for our car to be returned to us (causing us to call 4 times for an eta - the 10 minutes we were told each time being a fiction). With small tired and fractious children in our party, it was not the service we had been led to believe would be afforded to us. The driver who eventually brought us our car was apologetic but could not explain the inordinate delay. Unfortunately, we were not the only customers similarly delayed on return - some of whom were verbally and physically aggressive to FHR staff. If I worked for FHR I would dread coming to work. FHR, as an employer, must take steps to improve their service on return.

February 18, 2018
5
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Excellent service - really smooth, no hanging around. Will definitely use again. Thanks!!

August 24, 2017
5
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This was a friendly usable service which worked well in such a busy airport. We were met on time on both the outward and homebound journeys and were pleased with the level of service and price. The construction work at Luton proved to be a bit of a barrier but the staff were happy to advise.

June 15, 2017