Luton Short Term Parking reviews

We strongly encourage our customers to give feedback and share their experience of parking at Luton. If you have used Luton Short Term Parking and would like to tell others about it, please submit your review. Thank you!

Here are some comments that our customers have made about Luton Short Term Parking

2
FJ

Came to the airport to pick up my mother in law and accidentally drove into the drop off carpark as the signage is not very well displayed to which lane you should be in and ended up paying £3.00 for being in the drop off area for less than a minute. Then got ripped off by the ridiculous prices at the short term car park. I understand that the airport is going through a renovation, but they need to be more lenient during this time. They are literally making money for not doing a single thing!
March 10, 2019

1
Paul D

Utter shambles. Wanted to park in the short term multi storey car park , but due to poor signage and road works I was led through the drop off area, I had to pay £3 to exit the drop off before I could enter the multi story which cost another £8. No staff to help , no communication points to ask for help. Utter Utter shambles.
February 21, 2019

1
Kevin

Very expensive and the signage is hopeless. It is not obvious how to get to the terminal once you have parked and equally difficult to find the way out if you are on level 3 or above because you have to drive through the valet parking but that is not made clear. There is no easy access to trolleys so make sure your luggage has wheels or you may start your holiday with a back injury.
June 25, 2018

5
Clifford Alderman

Easy to find, easy to park and only 5 minutes to Departures. Some of this is outdoors so if raining you need a brolly or coat.
November 2, 2017

1
anthony gurney

When we returned from out holiday to find our car had been damaged down both sides we were told the car park is not liable even though there is NO fixed CCTV covering the parking spaces and we found there was no 24/7 security on site, both of which they advertise they have. So I have had to pay my insurance policy excess and likely have increased premiums. They would not even refund what we paid to park - never again. I've used valet parking without any problem even though you hear of scare stories, but never again it's taxis all the way now. Don't assume because you're in official parking you are covered, you might as well use the cheapo companies and save yourself a few £££££
November 1, 2017

5
Mr Amir Dawe

Start to finish it was a breeze, even better than meet and greet!
October 2, 2017

5
T Cowley

No real problems. All the construction work is a little disorientating. Found our way in and out without problems. Had to search for a space.
July 26, 2017

4
Mr Gary Felsted

Very easy transfer from car park to airport, only snag was finding a space was very time consuming
July 20, 2017

1
Ian H

A disgrace with terrible surfaces to drag your cases across. Total chaos trying to get to the terminal and whilst the new multistorey is a welcomed all be it late addition, it is exorbitantly priced.
March 11, 2017

5
Mr Michal Kluzinski

Very Good quick and easy, arrive 15 early tickets printed with name no extra charge, on depart put on tickets nice and smooth. Recommend for 100%
February 1, 2017