18 Tavern Quay Business Centre
Sweden Gate
London
SE16 7TX
Distance to airport
A Saphire Trio Meet & Greet chauffeur will meet you at the airport's short stay car park. Your car will be stored in their secure car park just 2 miles away. When you return it will be delivered back to you at the airport.
Transfers from airport
Transfers are not required as this is a meet and greet service. Your car is collected and returned to you at the airport.
Directions
From Central London:
Take the A13 eastwards out of London. Turn right onto the A1261. At the junction with the A1020 take the 4th exit on the roundabout. Carry on along the A1020 following the signs for the airport.
From the East:
Take the A13 towards London. At the junction with the A1020, take the 1st exit on the roundabout. Carry on along the A1020 following the signs for the airport.
Arrival procedure
Please check your booking confirmation for details.
Please call 0203 221 2072 or 07903 416577 when you are 20 minutes from the airport. On arrival at the airport drive into the Short Stay car park and take a ticket. You will need to hand your keys along with your ticket to our driver. Please take all your valuables with you.
Return procedure
Please check your booking confirmation for details.
When you arrive back, please call 0203 221 2072 or 07903 416577 once you have landed. Our driver will meet you at the Short Stay car park. You will be given a car park ticket.
Please note: There is a £7.50 charge to exit the car park.
Security
The car park has 24 hour patrols, barrier entry and holds the 'Park Mark' safer parking award.
Disabled facilities
This service is ideal for disabled travellers.
Additional information
Minimum stays and charges may apply at this car park at certain times of the year.
Maximum height for this car park is 2 meters and width is 2.5 meters.
In order to book this service you will be required to provide the following information: Inbound & Outbound flight numbers, car details and a contact telephone number.
There is a 15 minutes maximum wait allowed in the Short Stay Car Park.
You will be required to pay £7.50 to exit London City Airport's Short Stay car park.
London City Saphire Trio Meet & Greet reviews
4.6/5 from 103 verified reviews
These are reviews of London City Saphire Trio Meet & Greet from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
5
RO
Russell Oxenden
We were very impressed by the service at London City. The lady who met us was very friendly and everything went super smoothly.On our return we followed the instructions and were met without problem. Would definitely use again!
Verified booking 31 Aug 2019
5
MB
Michael Brooks
Excellent service! Quick and efficient
Verified booking 3 Aug 2019
5
DL
Daniele Ligneau-Wilton
Excellent service.
Verified booking 3 Jul 2019
5
EM
Eliot Martin
Couldn't fault Saphire Meet & greet service, the lady on the phone even helped navigate me to avoid a nasty traffic jam. Peter who looked after my car was equally pleasant and easy to deal with. I would definitely recommend using them again.
Verified booking 19 May 2019
5
TM
Tuby Mwangi
Very organised, and kept time. I was happy with the services. I will use this company again.
Verified booking 7 May 2019
5
AN
Alan Naughton
Friendly, helpful, timely overall great service
Verified booking 7 Mar 2019
5
S
Sam
Great experience - called to organise timings and it was as easy as could be. In all, really friendly and extremely helpful, would definitely use again.
Verified booking 13 Jan 2019
5
SP
Sanjeev Punj
Excellent service received from Pauline and the staff who were all kind, courteous, punctual, efficient and helpful throughout. Will happily recommend and use again.
Verified booking 16 Sep 2018
1
C
Cuddy
I use this company’s services and it was the biggest mistake of my life. When I booked parking with them because I had to travel abroad for a weekend, everything seemed normal.
The lady waited for me at the airport to collect my car, she did all the checks and at the time she seemed very helpful and nice. After the checks she took my car to a Carpark 3 miles from the airport ( they said).
On Sunday morning while I was checking out of my hotel, I received a text from the police saying that my car has been stolen from the Carpark,it was one of the worse news ever. I called that woman straight away, and her answer was “the case is with the police now, I’m sorry but we can’t do anything about it”. When I tried to find out more information about the incident, she kept repeating the same phrase over and over again.
We were on the phone for more than 30 mins and she wouldn’t give me any answers. When I asked her when my car got stolen? She said on Saturday, then I asked her why she didn’t contact me? Her answer was that they didn’t want to bother me.... I mean it’s my freaking car!
Anyways...I was on that back and forth conversation with her, to be honest it was more like me talking to her and she responding “the case is with the police and I can’t give you any info”.
Next day, I called the police and they confirmed that someone drove out of the Carpark with my car. Now i’m Currently trying to sort out things with my insurance, they asked me to send them all the keys, and the lady who parked my car, had my keys with her. So I tried to call her and ask to send my keys back, she refused she said it’s not legal, and only will do if the police ask. (It’s my property...)
So I called the police and explained to them that she does not want to give my keys back, and they said they can’t do anything about it, and if she continue with this behaviour, she will be committing an offence. They advised me to call my insurance and let them know that she is refusing to give back my keys.
So I did, and they asked for her number, they called her and apparently she agreed to send the keys to them.
Bottom line, DO NOT BOOK WITH THIS COMPANY AT ANY COSTS, avoid it completely, you can pay a bit more with other ones.
I just lost my 3 years old car, and they acted like i’ve just lost a pen.
Verified booking 2 Jul 2018
1
M
Michelle
Absolute disgraceful service -we booked through looking for parking and they claimed not to have our booking. The lady was rude and unhelpful. We are £33 down and have no parking. Do not use them
We were very impressed by the service at London City. The lady who met us was very friendly and everything went super smoothly.On our return we followed the instructions and were met without problem. Would definitely use again!
Verified booking 31 Aug 2019