Please see your confirmation email for details.
Please call the number on your confirmation ca. 30 minutes prior to arriving at Heathrow and you must keep the car park informed if you are likely to be early or late with as much notice as possible. Amended times may incur additional costs and delays in collection or delivery.
Follow signs to Terminal 2 Short Stay Car Park 2, go to barrier and take a ticket which you will need to hand over to the MBW driver. You can use any of 3 LEFT HAND ENTRY LANES and you will enter the car park on Level 4. Upon entry, use the ramp on the left and go down to Level 2 of the car park. Once you are on Level 2, follow the car park around to the far right hand corner (far right from the off-ramp) and you can park in Rows A or B signposted Off-Airport Parking. MBW Staff will be wearing Royal Blue Hi Viz waistcoats with the MBW Logo and all staff will have MBW ID cards. Oversized vehicles will need to go to the T2 over height parking area (MBW will need prior notice for oversized vehicles).
Follow the signs to Terminal 3 Departures. As you approach the terminal keep to the far right lane. Pull over to the left, where your uniformed MBW driver will meet you (the terminal will be on your left).
Do not enter the short stay car park. Pass the first lanes on your left and park your car at the furthest drop-off lane from the terminal building where your uniformed MBW driver will meet you.
Follow the signs to Terminal 5 Departures. Go up the ramp towards the right and follow the signs to Level 4, Short Stay. Stay on the left and approach barriers (signs for Avis/ Budget & Off Airport Meet and Greet), go to the barrier and take a ticket. Follow the lane around and to the end, take a right into the car park and follow signs for off-airport meet and greet. Drive to the furthest rows toward the far wall of the car park where your driver will meet you. (look for Off Airport Meet and Greet - Rows R and S).
If you need any assistance, please feel free to call the controller on the number on your confirmation 2.
Please call the number on your confirmation once you have collected all of your luggage and the duty controller will give you further instructions.
Follow the signs to the Short Stay Car Park and use the lift to go to level 2, the same place that you dropped your vehicle to upon arrival. Your driver will meet you at the allocated area with your vehicle and will validate your car park pass for your exit.
Exit from the arrivals hall, follow the signs to Short Stay Car Park 3 (pass shops on your right as you walk toward the lifts). The lift will be ahead of you, take lift to Car Park, Level 1. Stairs are to your right if required. Exit the lift and cross the Skybridge where you will see the Level 1 Pay Stations and lifts on your right hand side, take those lifts to Level 3. Walk into the car park and the driver will meet you with your vehicle.
Exit Arrivals hall, Costa Coffee will be on your left. Walk past Costa Coffee and the American Express Exchange booth and exit toward the Car Park. Walk across 3 lanes to Short Stay Car Park. Off Airport Meet and Greet is in the far right corner of the car park.
Exit the terminal via the furthest exit (pass Costa on your right) and make your way to the lifts which you will see once you have exited the main building. Take lift to Car Park Level 4 and your car will be brought to the same Off Airport Meet & Greet allocated area.
The car park has perimeter fencing with CCTV on entry. It has been awarded the Park Mark, Safer Parking Award.
Booking for this product are non-refundable.
This service is operated by MBW. Customers are required to photograph their own vehicles prior to departure in the presence of parking staff. Damage complaints will not be accepted in any event without supporting photographs from the collection point.
Vehicles over 3m in length are not accepted.
Terminal 1 (Short Stay Car Park 1): 2.05m (6ft 9in), car park 1A 2.0m (6ft 6in)
Terminal 2 (Short Stay Car Park 2): 2.05m (6ft 9in)
Terminal 3 (Short Stay Car Park 3): 2.2m (7ft 2in)
Terminal 4 (Short Stay Car Park 4): 2.0m (6ft 6in)
Terminal 5 (Short Stay Car Park 5): 2.2m (7ft 2in)
Airport exit fees are included in the rate.