“ Even though we were early, the staff were very accommodating and dropped us at the North terminal. On my return the car was delivered to the collection point within a few minutes of my call. Faultless service. ” - Mike King
The driver will accompany you to the Terminal of your choice or transfer you in our courtesy car. A personal service, no buses, no coaches.
Please check your booking confirmation for details.
Drive to the Car Park and your driver will book your car in and drive you to the terminal of your choice just 4 minutes away. A brief inspection of your vehicle will take place and obvious or significant damage (if any) recorded. A full inspection is available on request and will take approximately 10 minutes. Your Driver will offer you the choice of taking you and your party to the Terminal in one of our courtesy vehicles or in your own car accompanied by our driver. This is beneficial if you or one of your party are disabled or have heavy luggage. This is a one to one service and you will not have to wait to transfer to coaches or buses.
On your return from holiday, and once you have retrieved your luggage and passed through customs just telephone the car park Controller on the dedicated phone line and their courtesy vehicle will be with you in 10/15 minutes. Please advise the Controller if you wish your car to be delivered to you. There are no extra charges for this service.
From South Terminal: From Customs you will enter into the Arrivals Hall. Turn Right and follow the signs to the Courtesy Coaches and Buses. Proceed all the way along the moving walkway and go down the ramps to the lower level. Exit the building and turn left. If your vehicle is not already there please look out for it.
From North Terminal: From Customs you will enter the Arrivals Hall. Turn right and exit the Terminal Building. Cross 3 lanes by the traffic lights and proceed under the short term
Car Park. You will emerge in front of the Sofitel Hotel. Please wait at the 'Drop Off Zone'.
The Car Park is constantly patrolled by their own security team and has total metal palisade security fencing. It is clean and tidy with a purpose built office located in the centre of the car park and manned 24 hours a day, 365 days a year. All vehicles are monitored entering and exiting the site. During peak periods they may move your car to our car park one mile away for a short period. This has the same security as our main site.
The car park as been awarded the Safer Parking Award.
Vehicles prepared for your return inc. defrosting and battery charging.
Please make sure you allow enough time for your journey. We recommend you arrive at least 30 minutes prior to your check in time.
Distance to airport
The car park is 1.8 miles from the airport (ca. 4 minutes).
Transfers from airport
No mini buses - courtesy vehicle or use your own vehicle. Your driver and the courtesy vehicle will be waiting to transfer you to the airport. On your return you are collected by our courtesy vehicle OR your car delivered in minutes.
The transfer time is 4 minute.