Cophall Parking Gatwick Meet & Greet (South Terminal)
“ As usual we had excellent service from Cophall Farm Meet & Greet service. All timings given to us were met; personnel were very professional; car was in similar condition on our return as had been when we left it. Excellent and will select this service again.” - Judy Boyd
PLEASE NOTE: From 15th June 2015 all Meets and Greets will be carried out at South Terminal in the Short Stay Car Park, Approved Operator Area. Should you be flying out of North Terminal, you will need to use the Gatwick Airport free Transit Shuttle to take you to / from North Terminal. Please leave additional time for this.
Directions
This is for Gatwick South Terminal ONLY.
If you are using satnav, postcodes are: South Terminal: RH6 0NP
Please be aware that satellite navigation systems are not guaranteed to take you directly to the car park, please use the directions provided below. We cannot be held responsible if you fail to locate the car park or are delayed.
Please ring the car park on 01342 710490 or 01342 712779 when you are approx. 20 minutes from the airport to confirm your arrival time.
EXIT M23 at junction 9 and exit to Gatwick Airport. Follow signs to the terminal of your departure and follow the arrival instructions below.
Arrival procedure
South Terminal - dedicated area for Approved Operators:
Follow the signs for SHORT STAY – PASSENGER PICK-UP into the SHORT TERM CAR PARK – keep in the right hand lane. Please take a ticket at barrier (no charge). Proceed to 'ORANGE CAR PARK 3' – drive up to 1st Floor - Level 1, Rows D – E (marked with blue cones). Please park your vehicle in an Approved Operator bay where the CPG representative will meet you.
A driver will meet you and will identify you by your car registration. The driver will have a Cophall Parking Gatwick clip board with your parking details and will be wearing a shirt with the Cophall Parking Gatwick Logo. The driver will give you instructions of what to do on return - Please check your vehicle on its return - any problems must be advised immediately.
South Terminal Meet when departing from North Terminal:
Transit to North: Proceed into main Terminal following signs for Trains / North Terminal. Following signs for North Terminal / Transit proceed along the travellator / walkway making your way to the transit shuttle. Upon exiting the shuttle – follow signs for departures. Shuttles run every few minutes 24/7 and with a journey time of just two minutes.
Departure procedure
Full details of the returns procedure will be given by the driver when collecting your car.
On your return, when you are in baggage reclaim, please call us on 01342 710490 or 01342 712779 to confirm you are ready for your Greet service.
South Terminal:
Follow the signs for the EXIT and Short stay car parks. Cross over the road and walk through to Orange Car Park. Turn left for the lifts, please take lift down to the 1st Floor – Level 1. Exit the lifts, go through the glass sliding doors and make your way to Zones D to E which are located to the right. This is our dedicated area where the CPG representative will meet you. While you are loading your luggage, your driver will pre-pay a barrier exit card for you to use. Once the driver returns the payment card to you Gatwick Airport allow five minutes for you to exit the car park. Please follow the “Exit” signs.
South Terminal Greet after returning to North Terminal:
Transit to South: Follow the signs for EXIT to leave the Terminal building. Cross the two lanes & proceed ahead following signs for South Terminal / Trains. Take the travellator (on your right) up for South Terminal / Trains. Exit the travellator & bear left for the Shuttle to: South Terminal / Trains. Proceed into the main South Terminal building & follow EXIT & all Car Parks signs – continue as per Greets above. Shuttles run every few minutes 24/7 and with a journey time of just two minutes.
Security
Security of the site, especially customer's keys, is stringent, including regular patrols and electronic surveillance. Holders of the Park Mark Award for Secured Parking.
Additional information
You will not be able to wait on the lower level therefore you must arrive at the agreed meeting time. If your arrival time changes please notify FHR or the car park using the numbers on your confirmation details as soon as possible.
Please note long vehicles requiring more than one standard parking space will be charged extra on arrival if not already prepaid to FHR. You will be required to leave your keys. Height restrictions at the South Terminal are 1.8m.
Please check your car on return to the car park - any problems must be advised to staff BEFORE you leave the car park.
You will be required to leave your keys with the attendant.
Your Meet and Greet parking at Gatwick Airport is booked with an approved operator - Cophall Parking Gatwick. If you are challenged by traffic wardens or marshals please state that your parking is with Cophall Parking Gatwick. Please only use Approved Operator signed parking bays.
Cophall Parking Gatwick Meet & Greet (South Terminal) reviews
4.6/5 from 69 verified reviews
These are reviews of Cophall Parking Gatwick Meet & Greet (South Terminal) from customers who
booked through Airport Parking Shop and were invited to review their car park after their
parking stay had finished.
After a parking stay booked through us has finished, we email the customer an invitation to review the car park they used.
Reviews can only be submitted with a valid booking reference, so every review shown is from a verified booking.
We publish positive and negative reviews alike, and reviews are never edited. See our review policy for details.
These reviews are about individual car parks. Reviews of Airport Parking Shop as a service are collected separately, via Trustpilot.
Click a rating to filter reviews:
1
HB
Helen Bhoobun
Terrible service waited over 50 minutes on arrival the text never came and when we called we were advised the wait was over 30 minutes as there were a lot of flights leaving!!! Clearly the company do not manage their bookings as we had to call a second time to chase them up and lost an hour of check in time meaning we had to eat our breakfast cramped up on the plane.
On our return we got exactly the same treatment and were told to wait for 30 minutes which soon became 50, they act as if it is your fault they are busy and again justified keeping us waiting as they had other customers queuing too as too many flights were arriving. _ clearly this company should not be based at an airport as they seem to have missed the nature of the location.
We would have been much better off using the parking facility and getting the shuttle, in fact even walking we would have saved ourselves the almost 2 hours we lost due to choosing to book a meet and greet. We only did so to avoid have to take the baby out in the small hours in the cold during January!!
Verified booking 11 Feb 2018
5
B
Beck
Good professional service, that made my life easier.
Verified booking 5 Jan 2016
5
DW
David Watkinson
smooth timely and effective,
Verified booking 13 Jun 2015
5
MG
Mr W Gardner
Best so far, I've used valet parking at Gatwick perhaps 20 times, Cophall was there when I arrived and when I got back, the plane landed at South rather than North Terminal, no problem, Cophall switched to South, fantastic!
Verified booking 25 Apr 2015
5
ME
Mrs H Etheridge
Great service - both pick up and delivery on time.
Verified booking 16 Jan 2015
4
PD
Peter Dorman
The arrangement worked well. I phoned the company as directed about 20 minutes before arrival at North terminal. Pickup driver turned up just after I had removed my case from the car; inspected the car, noted mileage and warned me to expect the mileage to increase by about 8 miles during Cophall's custody of the vehicle - a good thought that other providers don't usually bother with.
On return, it took 19 minutes from phoning the control desk to the car arriving at the pickup point, which was just about acceptable, particularly as with this provider the collection point is under cover in Car Park 6.
Both drivers were professional and courteous.
Only slight niggle: the company's automated phone system expects one to enter 1 or 2 to select the appropriate desk. With my phone, to get a 1 it is necessary to enter Alt+1, which the system does not recognise. It therefore took a while to actually get through to speak to anyone.
Verified booking 11 Oct 2014
4
VK
Vickie Kemp
Very efficient. Found it all very straightforward.
Verified booking 1 Jul 2014
5
DL
Donald L Lorimer
The service was excellent as ever. Our flight was late on the return and the same excellent service was available.
Verified booking 30 Sep 2013
5
MC
Michael Cockman
First class service. Although not the cheapest I had heard all sorts of tales about cars being taken for miles and left unattended, but I was reassured by all that I read in advance.
Staff were great and everthing worked like clockwork. Finding the pick up in North Terminal Gatwick is not that easy, so some better instructions might help.
Verified booking 13 Jul 2013
5
MH
Mrs Hicks
Very Good Service and will use Cophall Parking again this summer.
Terrible service waited over 50 minutes on arrival the text never came and when we called we were advised the wait was over 30 minutes as there were a lot of flights leaving!!! Clearly the company do not manage their bookings as we had to call a second time to chase them up and lost an hour of check in time meaning we had to eat our breakfast cramped up on the plane. On our return we got exactly the same treatment and were told to wait for 30 minutes which soon became 50, they act as if it is your fault they are busy and again justified keeping us waiting as they had other customers queuing too as too many flights were arriving. _ clearly this company should not be based at an airport as they seem to have missed the nature of the location. We would have been much better off using the parking facility and getting the shuttle, in fact even walking we would have saved ourselves the almost 2 hours we lost due to choosing to book a meet and greet. We only did so to avoid have to take the baby out in the small hours in the cold during January!!
Verified booking 11 Feb 2018