ABC Gatwick Meet and Greet Parking
“ Fantastic. ABC do exactly as they advertise. They were spot on with their times. I had no waiting. Very professional service. Look no further for parking. Thanks guys.” - Paul Harris
If you're using satnav postcodes are:
South Terminal: RH6 0NP
North Terminal: RH6 0PJ
Departure from Gatwick South Terminal:
Call the number on your confirmation 10 mins before arriving at Gatwick e.g. M25/M23 junction. Drive onto the South Terminal at Gatwick Airport. Follow the signs for PASSENGER DROP OFF. Drive to the Orange Area at the far end and park in the last lay-bys marked Approved Operators. Your driver will find you.
Departure from Gatwick North Terminal:
Call the number on your confirmation 10 mins before arriving at Gatwick e.g. M25/M23 junction. Drive onto the North Terminal at Gatwick Airport. Follow the signs for PASSENGER DROP OFF. Please be sure to take the right hand lane and park in the lay-bays marked Approved Operators. Your driver will find you.
Please call us on the number on your confirmation 10 minutes from the airport. Drive to the Passenger Drop-Off area and park in Approved Operator marked bays. We will find you.
Attached to your voucher will be a permit - you need to PRINT THIS and take it with you to the airport.
This permit allows for the customer to alight on the forecourt area (the areas have been notified to you within your booking confirmation) and to do so within a 5 minute period, the permit does not allow indefinite parking on the forecourt area - if you have arrived too early or your meet and greet chauffeur is not awaiting on your arrival you may be asked to wait away from the terminal forecourt area. Customers who are seen to be waiting for over 5 minutes will be asked to move on by traffic wardens / marshals. Please note that only customers of approved valet parking companies may use this area.
Your Meet and Greet parking at Gatwick Airport is booked with an approved operator - ABC Gatwick. You are authorised to meet on the terminal forecourts at Gatwick Airport. If you are challenged by traffic wardens or marshals please state that your parking is with ABC Gatwick. Please only use Approved Operator signed parking bays at the terminal forecourt as detailed below.
Collect all your luggage from the carousel and clear customs. Call our 24/7 contact number the number on your confirmation. Follow your map we will give you to PASSENGER DROP OFF AND COLLECTION - it is sign posted. Your car will be returned to where you dropped it off.
Car parks have the Park Mark Safer Parking Award. We have CCTV, 24 Hour security presence, secure fencing and alarmed offices.
Rates are fully inclusive of all Airport Access Fees.
IMPORTANT - Your car must display a valid tax disc and contain a valid tax disc for your return date; it must have tyre tread on each tyre that is within the legal limit; it must NOT in any way be unsafe to drive; it must be under 5m in length (No LWB vans). If your vehicle does not meet these criteria, the driver will NOT be able to take it and you will have to make other arrangements to park your car. No refund will be given in these circumstances.
The car park operates on an appointment based system and there are stringent no waiting restrictions at the airport. Please notify us of any changes to your itinerary as soon as possible. If you are early or late we will do our very best to accommodate you as quickly as we can.
About the car park
ABC Gatwick Meet and Greet Parking is a Gatwick Airport Approved Meet and Greet operator with both the ParkMark Award on the car parks and the Trading Standards approved trader award Buy with Confidence.
Park Mark award
Hours of operation
24 hours a day.
Where are the cars parked
Cars are parked in secure ParkMark Awarded car parks; two within a mile of the airport and one 7 miles from the airport.
Total number of spaces at this car park
How can a customer be assured their vehicle won't be used for unauthorised purposes
ABC Gatwick Meet and Greet Parking is a Gatwick Airport Approved Meet and Greet operator and holds the ParkMark Award and the Trading Standards Buy with Confidence accreditation. They are hard won accreditations and are essential to ABC Gatwick Meet and Greet Parking's credibility and mission statement to offer the best service for secure meet and greet parking at Gatwick.
Their car and key management systems are designed to provide the most secure storage and prevent unauthorised use of vehicles.
ABC Gatwick Meet and Greet Parking's drivers are recruited if their own values align with the company's which are teamwork, respect, integrity and professionalism.
Dealing with customer complaints
ABC Gatwick Meet and Greet Parking drivers will inspect your car for pre-existing damage on collection. This is recorded on the Job Record Sheet, a copy of which can be requested at the time or is available to be photographed. On return you are requested to check your vehicle. If you have any complaints they should be registered with the returning driver who will record details of the issue and give you our Complaints Procedure card. You will be asked to submit your complaint via email and this will be dealt with within our complaints procedure time scales.
The company aims to resolve all issues within a maximum of 20 working days.
There are no height restrictions. ABC Gatwick Meet and Greet Parking does not accept any long wheel base vehicles i.e. nothing longer than a short wheel base transit. Does not accept trailers.
Drivers working for this car park
Average driver age
ABC Gatwick Meet and Greet Parking drivers receive full customer service training for the collection, return and driving of your vehicle. All drivers are subject to a continuous assessment of their work and driving.
Are all drivers police checked
ABC Gatwick Meet and Greet Parking is delivered by Help-me-Park drivers who wear black trousers and a white shirt with a blue tie with the Help-me-Park logo. The Help-me-Park logo is also on the left breast of our blue jumpers and yellow and on the back and left breast of blue and yellow coats. They will also be carrying a folder with your pre-printed paperwork ready for the collection of your vehicle.
A typical driver will be
Prompt, polite and helpful. All ABC Gatwick Meet and Greet Parking drivers have a good standard of English and are knowledgeable and keen to help.
How the workflow is managed
The company policy is to schedule staff to the amount of work at any time of day. However, there are many elements outside our control that can affect the promptness of collection and return of your car such as local and motorway traffic conditions, veracity of client's arrival times and return flight landing times, baggage return delays etc.
Does the car park use self-employed drivers
Yes. The drivers, however, are not on duty for multiple companies at any time.
All meet and greet drivers hold fully comprehensive insurance.
Public liability insurance
The company is covered up to £10,000,000.
Car relocation service
ABC Gatwick Meet and Greet Parking offers a transfer service between Heathrow and Gatwick. This will need to be booked directly with ABC Gatwick Meet and Greet Parking by telephone.
The most exotic car ever parked
The company has parked Ferraris, Bentleys, Rolls Royces, Maserati's, Porsches, Range Rovers etc.
M23 Resurfacing Works - January 2018
Please know that during four weekends commencing Friday 12th January at 10pm, Highways England will be carrying out resurfacing works on the M23 Northbound between Junction 10 (Crawley/East Grinstead) and Junction 9 (Gatwick). The nightly closures will take place over the following dates:
Friday 12 January 10pm – till 4am Monday 15 Jan
Friday 19 January 10pm – till 4am Monday 22 Jan
Friday 26 Jan 10pm – till 4am Monday 29 Jan
Friday 2 Feb 10pm – till 4am Monday 5 Feb
Clearly signed diversions will be in place during the closures but if you are travelling to the airport during these dates, please allow sufficient time to complete your journey.
First time using ABC Gatwick South meet & great- out 27 Aug, back 6 Sept. Very competitive price and efficient service. Great communication and driver turned up quickly for vehicle pick up & return. Will definitely use again - everything you need in a car parking service, well done !
September 10, 2018
Not the cheapest but I’d say one of the best and most reliable and friendly services - you get what you pay for!
May 22, 2018
As instructed we called ten minutes prior to arrival and removed our luggage. I was then moved twice by traffic wardens and had to drive around the block leaving the family stood in summer holiday clothing in below freezing temperatures for over twenty five minutes before anyone arrived for the car. On our return we deliberately called earlier in the hope that the car would definitely be there waiting for us, how wrong we were. We ended up waiting 37 minutes for our car to appear.
I have used other valy parking companies in the past and never had this problem, I would strongly advice anyone to use another company. ABC is simply appalling. No apology from any of the drivers or company representative
May 11, 2018
Excellent service and the car was returned in the same condition I left it in. I was very tired when I arrived at Gatwick and just wanted to get home I rang the required number and my car was ready and waiting. Our previous booking with a different company was horrendous so this was an easy review.
April 30, 2018
Very disappointed. Used this company for the first time last week, they were over 20 minutes late collecting my car from the pickup point.
February 27, 2018
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