Gatwick ABC Meet and Greet Parking

Directions

Please check your confirmation email for details.

If you're using satnav postcodes are:

South Terminal: RH6 0NP
North Terminal: RH6 0PJ

Gatwick Airport is 28 miles (45km) south of London, linked directly to the M23 at Junction 9 and to the A23 London-Brighton road. The M25 is a ten-minute drive away (Junction 7), providing connections to the national road and motorway network.

Arrival procedure

Your Meet and Greet parking at Gatwick Airport is booked with an approved operator, ABC Gatwick. You are authorised to meet on the terminal forecourts at Gatwick Airport. If you are challenged by traffic wardens or marshals, please state that your parking is with ABC Gatwick. Please only use Approved Operator signed parking bays at the terminal forecourt as detailed below.

Please note that your specified meet time is appointed. If you should arrive before or after this time this may result in a delay.

If you're using a satnav, the postcodes are:
South Terminal: RH6 0NP
North Terminal: RH6 0PJ

The car park requires an accurate return flight landing time and number to avoid delays returning your vehicle. Please be ready to verify this at the terminal when you hand your car to the chauffeur.

South Terminal:
Call the number on your confirmation 10 mins before arriving at Gatwick e.g. M25/M23 junction. Drive onto the South Terminal at Gatwick Airport. Follow the signs for PASSENGER DROP OFF. Drive to the Orange Area at the far end and park in the last lay-bys marked Approved Operators. Your driver will find you.

North Terminal:
Call the number on your confirmation 10 mins before arriving at Gatwick e.g. M25/M23 junction. Drive onto the North Terminal at Gatwick Airport. Follow the signs for PASSENGER DROP OFF. Please be sure to take the right hand lane and park in the lay-bys marked Approved Operators. Your driver will find you.

Return procedure

Collect all your luggage from the carousel and clear customs. Call our 24/7 contact number the number on your confirmation. Follow your map we will give you to PASSENGER DROP OFF AND COLLECTION - it is sign posted. Your car will be returned to where you dropped it off.

Security

The car park has CCTV, 24 hour security presence, secure fencing and alarmed offices. It has been awarded the Park Mark Safer Parking Award.

Additional info

Price includes airport access fee.

Your car must be taxed until your return date and have valid MOT; it must have has tyre tread on each tyre that is within the legal limit; it must not in any way be unsafe to drive; it must be under 5.2m in length (no LWB and MWB vans); it should have the correct level of engine fluids and have sufficient petrol as it is parked off airport. If your vehicle does not meet this criteria, the driver will not be able to take it and you will have to make other arrangements to park your car. No refund will be given in these circumstances.

The car park operates on an appointment based system and there are stringent no waiting restrictions at the airport. Please notify the car park of any changes to your itinerary as soon as possible. If you are early or late, they will do their very best to accommodate you as quickly as they can.

This parking service is operated by Help-Me-Park.

If you are delayed on return, extra days parking are charged at £10 per day. There is also a £10 surcharge for bookings which fall on Christmas Day, Boxing Day and New Years Day.

About the car park

ABC Gatwick Meet and Greet Parking is a Gatwick Airport Approved Meet and Greet operator with both the ParkMark Award on the car parks and the Trading Standards approved trader award Buy with Confidence.

Park Mark award

Yes.

Hours of operation

24 hours a day.

Where are the cars parked

Cars are parked in secure ParkMark Awarded car parks; two within a mile of the airport and one 7 miles from the airport.

Total number of spaces at this car park

1500

How can a customer be assured their vehicle won't be used for unauthorised purposes

ABC Gatwick Meet and Greet Parking is a Gatwick Airport Approved Meet and Greet operator and holds the ParkMark Award and the Trading Standards Buy with Confidence accreditation. They are hard won accreditations and are essential to ABC Gatwick Meet and Greet Parking's credibility and mission statement to offer the best service for secure meet and greet parking at Gatwick.

Their car and key management systems are designed to provide the most secure storage and prevent unauthorised use of vehicles.

ABC Gatwick Meet and Greet Parking's drivers are recruited if their own values align with the company's which are teamwork, respect, integrity and professionalism.

Dealing with customer complaints

ABC Gatwick Meet and Greet Parking drivers will inspect your car for pre-existing damage on collection. This is recorded on the Job Record Sheet, a copy of which can be requested at the time or is available to be photographed. On return you are requested to check your vehicle. If you have any complaints they should be registered with the returning driver who will record details of the issue and give you our Complaints Procedure card. You will be asked to submit your complaint via email and this will be dealt with within our complaints procedure time scales.

The company aims to resolve all issues within a maximum of 20 working days.

Motorbike parking

Not available.

Vehicle restrictions

There are no height restrictions. ABC Gatwick Meet and Greet Parking does not accept vehicles longer than 5.2m in length. No MWB and LWB vans of all kinds. No trailers are accepted.

Drivers working for this car park

Average driver age

35-50.

Driver training

ABC Gatwick Meet and Greet Parking drivers receive full customer service training for the collection, return and driving of your vehicle. All drivers are subject to a continuous assessment of their work and driving.

Are all drivers police checked

Yes.

Driver uniform

ABC Gatwick Meet and Greet Parking is delivered by Help-me-Park drivers who wear black trousers and a white shirt with a blue tie with the Help-me-Park logo. The Help-me-Park logo is also on the left breast of our blue jumpers and yellow and on the back and left breast of blue and yellow coats. They will also be carrying a folder with your pre-printed paperwork ready for the collection of your vehicle.

A typical driver will be

Prompt, polite and helpful. All ABC Gatwick Meet and Greet Parking drivers have a good standard of English and are knowledgeable and keen to help.

How the workflow is managed

The company policy is to schedule staff to the amount of work at any time of day. However, there are many elements outside our control that can affect the promptness of collection and return of your car such as local and motorway traffic conditions, veracity of client's arrival times and return flight landing times, baggage return delays etc.

Does the car park use self-employed drivers

Yes. The drivers, however, are not on duty for multiple companies at any time.

Driver insurance

All meet and greet drivers hold fully comprehensive insurance.

Public liability insurance

The company is covered up to £10,000,000.

Car relocation service

ABC Gatwick Meet and Greet Parking offers a transfer service between Heathrow and Gatwick. This will need to be booked directly with ABC Gatwick Meet and Greet Parking by telephone.

The most exotic car ever parked

The company has parked Ferraris, Bentleys, Rolls Royces, Maserati's, Porsches, Range Rovers etc.

Gatwick ABC Meet and Greet Parking reviews

Our average review score for Gatwick ABC Meet and Greet Parking is 4.5 from 97 reviews.
1
FML

Rude staff on the telephone and in person on arrival at Gatwick; my car had clearly been used while I was away - the back passenger headrests had been moved (we never change them) and there was an empty snack packet in the back, no one I know has ever eaten in the back of my car; very unimpressed.
June 4, 2019

1
Amanda

Booked through look for parking and when we got there, they checked the car and said one of the tyres was bald that was debatable but we accepted that and said ok we would drive to car parking and asked how much to take us back to the airport and they said £30 for a 3 mile journey. Takes the Mickey because that would have made our parking £100. Very unhappy.
May 27, 2019

5
Terence Haines

First time using ABC Gatwick South meet & great- out 27 Aug, back 6 Sept. Very competitive price and efficient service. Great communication and driver turned up quickly for vehicle pick up & return. Will definitely use again - everything you need in a car parking service, well done !
September 10, 2018

5
R Hocking

Not the cheapest but I’d say one of the best and most reliable and friendly services - you get what you pay for!
May 22, 2018

1
John Hatcher

As instructed we called ten minutes prior to arrival and removed our luggage. I was then moved twice by traffic wardens and had to drive around the block leaving the family stood in summer holiday clothing in below freezing temperatures for over twenty five minutes before anyone arrived for the car. On our return we deliberately called earlier in the hope that the car would definitely be there waiting for us, how wrong we were. We ended up waiting 37 minutes for our car to appear. I have used other valy parking companies in the past and never had this problem, I would strongly advice anyone to use another company. ABC is simply appalling. No apology from any of the drivers or company representative
May 11, 2018

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