Stansted Prestige Meet and Greet reviews

Here are some comments that our customers have made about Stansted Prestige Meet and Greet

Showing 1 to 30 of 126 1 2 3 4 5 ... >>
4

"Efficient service.
Thanks"

October 16, 2017
4

"Having read about all the problems about parking at Stansted I was pleasantly surprised by the service we got. Firstly I left my mobile in the car when it was driven off and after realising it 10 minutes later in the terminal I telephoned and explained my predicament. It was brought back by your operative on foot in next to no time. Then upon returning we telephoned from Orange car park and our car turned up very quickly. The only down side was that it was covered in mud! Why?"

September 20, 2017
5

"Couldn't been simpler. Followed instructions, driver was there both going and coming back

Very Happy"

September 6, 2017
5

"Great service, staff member was there to take car upon arrival & there upon my return. Transaction was fast & efficient. Would definitely use again & recommend."

September 3, 2017
4

"Great service, so much better than getting the bus to and from long stay and really good value for money too."

September 3, 2017
5

"Very good service"

September 1, 2017
5

"very good prompt service I would have no hesitation in recommending"

August 13, 2017
5

"Absolutely fabulous service in the early hours of this morning. Stansted Discount Parking were supposed to shut at 12am but the lovely guy stayed late so that we would get our car and get home quicker. I got ill on holiday so this was like music to my ears and what amazing service!!! Would not hesitate to use these guys again and would highly recommend. Thank you!!!"

August 13, 2017
5

"Very prompt drop off and collection.
Drivers helpful.
Only point I feel needs mentioning is that it's £3.50 to exit carpark on return journey which you do inform us at the point of sale. But if you are longer than 10mins from the time your vehicle enters carpark for collection, you have to pay £1 per minute thereafter. You really need to be so quick to load cases and drive, hoping no queue to exit. We only just made it. Thought that was very excessive."

June 20, 2017
5

"Good"

May 20, 2017
5

"First time using this sort of service and wouldn't hesitate to recommend it to others. No troubles contacting them. They were there to meet us bang on time. Super friendly and efficient."

May 15, 2017
5

"great service 100%"

April 30, 2017
5

"Very good service. Prompt pick up and drop off. Friendly drivers. No problems at all."

April 25, 2017
5

"Fantastic service thanks"

April 12, 2017
4

"Quick efficient service. We were told and it was stated on the paperwork, there was a £3 fee to exit the car park. This was in fact £5 and we were not informed of this change."

April 11, 2017
5

"Truly excellent service.
Helpful and very efficient."

April 8, 2017
5

"I have used various meet and greets and this was the best experience, so streamlined, no waiting around, clear instructions on calling them as to drop off and pick up. Will be using them from now on."

April 4, 2017
5

"couldn't have been more speedy or efficient - thanks!"

April 1, 2017
5

"Very good indeed...
Would definitely use again. It's just a shame that they are not at other airports with their pricing and service.
Tks John Catton"

March 31, 2017
5

"both meeting and picking up were quick and efficient. Staff cheerful and informative"

March 29, 2017
1

"What a waste of money ??
I chose the meet & greet option for a cost of £45 .
The Sat Nav post code on the email was totally incorrect & took me to the incorrect location at the airport.
When I arrived back on Monday evening at the scheduled time there was no one to meet me in the arrival hall as promised, I then went to the area in the orange car park where I had dropped my car on Friday morning but so sign of my car there either, I phoned the mobile no on the email from Park & Go email & was advised that my car would be there in 10 mins , after 20 mins there was still no sign of the car so I phoned again to be advised that my car was in the orange car park waiting for me , I eventually found it in a total different area to where I had dropped it on Friday morning.
The guy gave me the keys & the ticket to exit car park , I went to the ticket machine with 3 pounds coins as adviced on the email from Park & Go to discover that the cost was now £ 4.50 .
I went back to my car to get the additional money & then the machine wouldn't accept it , I called the help button & was advised to try a different ticked machine or my debit card , I tried this but again no joy , please note that there was a lady at the same ticket machines who was also struggling to make a payment!!
I hit the call button again & this time was advised to go to the exit barrier & press the call button to explain what has happened, this was another wait of at least 5mins before I made the payment with my debit card and eventually escaped the car park , I have to admit that by this time I was quite stressed with a severe headache.
So what a nightmare over all , next time it will be Stanstead express & I will definitely be advising all my frequent traveler friend never to use this so called "Meet & Greet " option from Park & Go at Stanstead airport."

March 28, 2017
5

"Great service both on drop off and collecting the car. We will certainly be using you again. Thank you."

February 27, 2017
5

"My flight was delayed and I was past the agreed meeting hour for the pick-up. It was not an issue at all, the car was delivered 15 minutes later without trouble. Very professional services, I will use them again next time."

February 24, 2017
5

"Good, prompt."

February 20, 2017
5

"Sooo easy! Used Meet and Greet several times now, and would not even consider using anyone else."

February 7, 2017
5

"Very good service. Prompt pick up and delivery. Friendly staff."

February 4, 2017
5

"Excellent service from pick up to return. Will definitely use again."

January 23, 2017
1

"What's the point of using Meet and Greet when they damage your car and then refuse to believe you. They scrapped my driver side door - immediately obvious when reclaiming the vehicle. No trouble says the man in the high vis jacket we'll take some photo's and Customer Servuices will be in touch within 3 days. No such luck - after a week I tried to contact them on the Customer Services telephone number. No luck - goes to voicemail, which is full. Finally got an e-mail saying they couldn't accept the claim - I asked for the photo's - no response - I e-mailed in reply (note e-mail Customer Services is an.es address - is this really in Spain?) Left another message, as NOBODY within Stanstead or Manchester Airport Group would acknowledge responsibility for parking, Left my mobile number - but guess what nothing heard. COMPLETE DISGRACE - NO CUSTOMER SERVICE. IF YOU CAN AVOID USING THEM DO SO I WILL."

September 7, 2016
5

"Excellent service. Great staff, very efficient. I would recommend this service and I will certainly use it again when I revisit Stansted airport."

September 6, 2016
5

"Can't fault the service. Well organised, polite, friendly and efficient. Will definitely use this service again."

August 18, 2016