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Stansted Official Mid Stay reviews

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Here are some comments that our customers have made about Stansted Official Mid Stay

Showing 31 to 60 of 671 ... 1 2 3 4 5 6 7 8 9 10 ...
4

"It was a pleasant journey, easy to use, not too expensive. One of the things that you might need to consider is signpost. When I was looking for a bus stop for a mid term parking bus, it was not very clear which bus stop that I need to use.
Thank you."

June 21, 2014
5

"Excellent service, our flight times were changed changed last minuet but one one phone call put me at ease and no extra charge, well done."

June 11, 2014
5

"Booking was simple and straight forward. Access to the parking area was well signed and the bus transfer service was very prompt and stress free. Will use it again."

June 6, 2014
4

"This is the first time I have used this parking facility and found it very good. Arrival was easy, bus was prompt. Didn't have to wait for the return bus long."

January 24, 2008
3

"the mid-park is excellent at Stansted although my booking through you was not in the system so this caused some problem. Perhaps you could explain why this was?"

December 18, 2007
5

"Very easy to use and great value. I even lost the card I paid with which i needed to exit the car park and this was resolved in less than a minute by the friendly and efficient customer services on the gate

would definately use mid stay again again for value and convenience

good shuttle service to/from terminal as well"

December 14, 2007
4

"Perfectly fine! Clear signs to the car park and once inside, clear directions to the parking zone to be used (and spaces available!). Bus transfers prompt both on arrival and departure. Only minor 'gripe' - the instructions (in the confirmation email) about using the same credit card to enter and exit the car park don't match with what actually happens. However, passing the confirmation details to the attendent at the exist gate is just as easy (didn't even need to get out of the car)."

December 13, 2007
4

"I was very pleased with the service. The carpark is close to the airport therefore transfer times were quick. We were fortunate that we didn't have to wait for a bus because there was one already at the bus stop when going to and from the airport."

December 11, 2007
3

"the carpark itself was fine - the buses to teh airport were prompt and very easy to use. however the numberplate recognition system didn't recognise my car, and as I had already paid I had to go to the help desk to ensure I didn't pay twice."

December 10, 2007
3

"The directions that were sent with the confirmation were wrong. Road layout has changed so maps need to be altered. Also instructions on what to do at the barriers were wrong. Instructions insist that I put my payment card into the ticket machine, but this is incorrect"

December 4, 2007
4

"well placed , easy to find, secure, helpfull staff, a little pricey"

November 30, 2007
2

"Dissapointing and not up to scratch. On arrival, on Friday afternoon, the card readers did not work so I had to press the button to get a ticket (I tried 2 booms before obtaining a ticket). Then on arrival on Sunday night we waited for a bus for 20 - 25 mins (during that time 4 or 5 Long term parking busses came and went). Trying to leave the car park was a disaster, as apparantly many people had had the same problem entering the carpark, and as a consequence it took me another 20-30 mins to get out. Other than that, the car park is OK usually."

November 27, 2007
4

"I had changed my car ( twice !) and although I had told you I was unable to use the barrier automatically - however no problem once I spoke to enquiry desk. Excellent bus transfers. My battery was flat on arrival but you help was quick in coming and getting me on my journey. Thank you."

November 26, 2007
4

"Stansted Mid Stay E-Parking was very convenient and efficient. Transport to and from the parking was efficient with minimum waiting time (in our case only a few minutes on both occasions). Easy to find, we are likely to use this parking again but £71.40 seems expensive for 6 days having booked on the internet. The cost of 'just turning up' would be less than £84.00!"

November 25, 2007
4

"Good but system for entering/leaving having prepaid does not work as stated in the instructions. It is necessary to report to the office on entering and leaving. Stansted overall was a good experience and we did not expect that."

November 25, 2007
3

"Directions from M11 northbound are wrong, as are instructions for gaining entry into the car park. It is no longer necessary to insert credit card into the machine. Number plate recognition system didn't work."

November 23, 2007
5

"Found the booking of the car park very easy - the parking itself was simple - the bus to the terminal was at the stop when we parked but waited for us to get our luggage etc out of the car. Very quick transfer and the same on the return journey.

Would use the same facility on other occasions."

November 22, 2007
4

"conflicting entry barrier instructions, depending on the provider used.
Your booking instructions state to insert credit card to validate entry, the provider instruct to take entry ticket offered automatically by barrier (in line with instructions given by on-site customer services
Onsite customer service very helpful."

November 21, 2007
4

"The entry barrier procedure has failed the third time running. Despite pre-booking and following entry instructions, the barrier did not dispense the entry ticket on arrival. This resulted in delays on entry and exit since i had to contact on-site customer services on both occasions to aviod double billing.
The help offered by on-site customer services was very good."

November 21, 2007
5

"Generally I think it is excellent. However, yesterday there was a hitch as my registration NO was not recognized on exiting the airport (I had booked and pre-paid by the Web).
The bus service from and to the terminal is very efficient."

November 21, 2007
5

"Smooth, easy transfer to airport. Very quick to and from airport."

November 21, 2007
5

"fantastic easy to find ...easy to use and great link to terminal... will use again... liked the card entry ."

November 20, 2007
2

"ARRIVED AT PARKING AT 4AM ON FRIDAY 16/11. AS INSTRUCTED I PUT MY DEBIT CARD USED FOR THE BOOKING INTO MACHINE AND FOUND IT WOULD NOT BE ACCEPTED. I TRIED SEVERAL TIMES TO NO AVAIL. I HAD TO THEN TAKE A TICKET TO GAIN ACCES WHICH MEANT THAT WHEN I ARRIVED BACK AND TRIED TO LEAVE THE CAR PARK AT 1AM I HAD TO STOP AND GO TO THE CUSTOMER ASSISTANCE DESK. THE STAFF THERE WERE FANTASTICS AND RESOLVED THE MATTER IMMEDIATELY. I JUST FEEL THAT IF THIS SYSTEM IS TO IMPLEMENTED THEN IT NEEDS TO WORK AND STOP ME HAVING TO SORT OUT A PROBLEM AT A RIDICULOUS TIME OF THE MORNING ALREADY FEELING TIRED AND GETTING SOAKING WET THROUGH NO FAULT OF MY OWN."

November 20, 2007
4

"When entering the cra park, the card reader did not recognise my card so I ahd to take a parking ticket.

On my departure from the car park, i explained this to the customer services gentleman and it was dealt with very swiftly and I was on my way!"

November 20, 2007
5

"Very easy to find the car park on arrival.
Guided through to park the car easily.
The bus was waiting 50 yards from the car and left for the airport within 5 mins!
On return walked out of the airport straight onto a bus waiting which was very convenient.
All in a very pleasurable experience."

November 20, 2007
2

"Fine except for awfully rude staff at welcome desk."

November 19, 2007
4

"Using the BCP Airport Parking was very easy and we had no problems at all. The only thing I would comment on is the cost - it is quite expensive compared to other parking operators who are further away from Stansted but provide the same level of service. I travel frequently from Stansted and normally use another parking company for the above reason."

November 19, 2007
4

"Parking was fine but arriving and leaving was confusing as the instructions for arrival did not tally with what you had to do. They have changed the system. Rather than put an entry code in for my booking I had to take a ticket. A very helpful lady (staff) told me that when I left I should just present the ticket to the person in the pay booth with my credit card and pay on departure. However on leaving I was told the payment had already been taken off my credit card. However, car was parked easily, kept safe and was intact when I got back and the transfer bus service was excellent. I will use the service again."

November 19, 2007
3

"I couldn't use my credit card to enter the car park .
the barrel just didn't open.
So I had to take a ticket,even on the paper was written in capital letters not to take a ticket!
That part was confusing, so I had to go to the customer service and explain the situation.
At leaving the day after, all the cars were queuing at the locket ,because the same here, the barrel didn't open.
Also that mment was very confusing."

November 19, 2007
3

"It was easy getting in to the carpark and we had no trouble finding a space.
Getting back to the car also was fine and straightforward process.
The only issues we had were with the machines that let you in and out of the carpark - on both the way and the way out we had trouble with the machine recognising my card."

November 19, 2007