"The experience was fine. The only thing that let it down was the ANPR did not read the number plate and so we could not go straight out. However the person on the other end of the help button sorted out immediately."November 3, 2014
"Booking and payment really easy but the automatic camera, for the second time in a row didn't get my number plate right so I had to go to customer services to be let out."November 3, 2014
"First time I had used the mid-stay car park at Stansted. Booking and paying in advance was really helpful and reduced cost too. Transfer to and from the airport was prompt and easy and the drivers could not have been more helpful. Signing in the car park was satisfactory although a few more 'exit' signs would have helped. Overall, I found the whole experience much easier than I had anticipated and would not hesitate to use it again should the need arise."October 17, 2014
"Not far from terminal! Couldn't find a seat so bit uncomfortable standing with suitcases! Otherwise ok, buses come on a regular basis to collect and drop off."September 30, 2014
"I routinely use the long stay carpark, but this time there was a special offer so I took advantage of it.
The "freebie" priority thingy through security was a real bonus as it was very busy. A very nice lady bus driver delivered us back to the car on the return bit, and Overall I felt it was well worth it the slight extra cost. Will be back!!"
"All went very smoothly"September 26, 2014
"I found this option excellent, with a reasonable cost when booked ahead and frequent transfers, and I will use it again."September 6, 2014
"A very good service but expensive compared with non London airports IE Bristol"July 21, 2014
"Easy to use, frequent buses"July 4, 2014
"Easy to book. Easy to find. Transfer to and from terminal building quick and efficient. Cost reasonable"June 24, 2014
"It was a pleasant journey, easy to use, not too expensive. One of the things that you might need to consider is signpost. When I was looking for a bus stop for a mid term parking bus, it was not very clear which bus stop that I need to use.
"Excellent service, our flight times were changed changed last minuet but one one phone call put me at ease and no extra charge, well done."June 11, 2014
"Booking was simple and straight forward. Access to the parking area was well signed and the bus transfer service was very prompt and stress free. Will use it again."June 6, 2014
"This is the first time I have used this parking facility and found it very good. Arrival was easy, bus was prompt. Didn't have to wait for the return bus long."January 24, 2008
"the mid-park is excellent at Stansted although my booking through you was not in the system so this caused some problem. Perhaps you could explain why this was?"December 18, 2007
"Very easy to use and great value. I even lost the card I paid with which i needed to exit the car park and this was resolved in less than a minute by the friendly and efficient customer services on the gate
would definately use mid stay again again for value and convenience
good shuttle service to/from terminal as well"
"Perfectly fine! Clear signs to the car park and once inside, clear directions to the parking zone to be used (and spaces available!). Bus transfers prompt both on arrival and departure. Only minor 'gripe' - the instructions (in the confirmation email) about using the same credit card to enter and exit the car park don't match with what actually happens. However, passing the confirmation details to the attendent at the exist gate is just as easy (didn't even need to get out of the car)."December 13, 2007
"I was very pleased with the service. The carpark is close to the airport therefore transfer times were quick. We were fortunate that we didn't have to wait for a bus because there was one already at the bus stop when going to and from the airport."December 11, 2007
"the carpark itself was fine - the buses to teh airport were prompt and very easy to use. however the numberplate recognition system didn't recognise my car, and as I had already paid I had to go to the help desk to ensure I didn't pay twice."December 10, 2007
"The directions that were sent with the confirmation were wrong. Road layout has changed so maps need to be altered. Also instructions on what to do at the barriers were wrong. Instructions insist that I put my payment card into the ticket machine, but this is incorrect"December 4, 2007
"well placed , easy to find, secure, helpfull staff, a little pricey"November 30, 2007
"Dissapointing and not up to scratch. On arrival, on Friday afternoon, the card readers did not work so I had to press the button to get a ticket (I tried 2 booms before obtaining a ticket). Then on arrival on Sunday night we waited for a bus for 20 - 25 mins (during that time 4 or 5 Long term parking busses came and went). Trying to leave the car park was a disaster, as apparantly many people had had the same problem entering the carpark, and as a consequence it took me another 20-30 mins to get out. Other than that, the car park is OK usually."November 27, 2007
"I had changed my car ( twice !) and although I had told you I was unable to use the barrier automatically - however no problem once I spoke to enquiry desk. Excellent bus transfers. My battery was flat on arrival but you help was quick in coming and getting me on my journey. Thank you."November 26, 2007
"Stansted Mid Stay E-Parking was very convenient and efficient. Transport to and from the parking was efficient with minimum waiting time (in our case only a few minutes on both occasions). Easy to find, we are likely to use this parking again but £71.40 seems expensive for 6 days having booked on the internet. The cost of 'just turning up' would be less than £84.00!"November 25, 2007
"Good but system for entering/leaving having prepaid does not work as stated in the instructions. It is necessary to report to the office on entering and leaving. Stansted overall was a good experience and we did not expect that."November 25, 2007
"Directions from M11 northbound are wrong, as are instructions for gaining entry into the car park. It is no longer necessary to insert credit card into the machine. Number plate recognition system didn't work."November 23, 2007
"Found the booking of the car park very easy - the parking itself was simple - the bus to the terminal was at the stop when we parked but waited for us to get our luggage etc out of the car. Very quick transfer and the same on the return journey.
Would use the same facility on other occasions."
"conflicting entry barrier instructions, depending on the provider used.
Your booking instructions state to insert credit card to validate entry, the provider instruct to take entry ticket offered automatically by barrier (in line with instructions given by on-site customer services
Onsite customer service very helpful."
"The entry barrier procedure has failed the third time running. Despite pre-booking and following entry instructions, the barrier did not dispense the entry ticket on arrival. This resulted in delays on entry and exit since i had to contact on-site customer services on both occasions to aviod double billing.
The help offered by on-site customer services was very good."
"Generally I think it is excellent. However, yesterday there was a hitch as my registration NO was not recognized on exiting the airport (I had booked and pre-paid by the Web).
The bus service from and to the terminal is very efficient."