Stansted Official Long Stay reviews

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Here are some comments that our customers have made about Stansted Official Long Stay

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5

"very easy, quick and cheap. excellent."

April 29, 2007
3

"I had pre-booked, but when I turned up and used the same credit card on entry, it was not recognised. When I came back, I was asked for a fee again, so had to back-track and present my booking number. Not very good. Otherwise, buses were very frequent and journey time minimal."

April 29, 2007
5

"We were very pleased with the long term Pink Elephant car parking service when we went to Italy recently. We found the place easily, manoevred our way to a parking bay with ease, and were impressed that there was a bus waiting to take us to the airport. On our return we made it to the waiting bus and were rejoined with our car very straightforwardly. We had read comments from other users before choosing Pink Elephant and had been impressed by those, as well as the low rate. Relieved that the fee allowed a discrepency of about an hour from when we had originally said we'd leave with no extra charge - bonus!"

April 29, 2007
4

"All went according to plan and the service was very good.
However, on the return, we did not find it clear exactly where to alight the bus back to the car park and in fact missed the first bus, waiting unnecessarily at a point we thought was the bus stop. Clearly the next time we use the service we will know but initially it wasn't simple.

Also, we had 2 children [a 3 year old and baby] in car seats with us and owing to the width of the space found it incredibly difficult to get them in and out of the car - desinated wider spaces for families would be helpful.

I would use the service again because I did feel that despite the niggles mentioned, it was good value when compared with other companies and provided the service it said it would."

April 29, 2007
5

"Very pleased with help and service given having brought wrong credit card with me.
As i chose your cheapest option I ought not to complain about the distance from arrivals
so can pay to be closer next time which seems f
fair and ok. You gets what you pays for."

April 29, 2007
5

"The booking was easy on line. Price was reasonable. Directions given were easy to follow, we found the car park easily and entry into the facility again was simple.
The coach driver saw us arrive and appeared to wait for us to park and get to the bus.
Quick 5 minute journey to the terminal.
On arrival back at the UK the service was as good.
We were on the road within 15 minutes of leaving the terminal.
Would use again."

April 29, 2007
5

"Superb service as usual,we have used this parking 5 times in 2 years and the longest wait we have had either way is no more than 5 minutes and always proves to be a pleasant start and end to our holiday,Jeff"

April 28, 2007
5

"everything was so easy
i think that i made a mistake on entering and the machine wanted to charge me on leaving but the assisant in the booth just took my booking number and i was free.
and yes i will use you again"

April 28, 2007
5

"I have used your car park first time. My experience went ok. It was easy to park and easy to find my car. I was really happy, that i didn't have to wait for a bus which took me to the airport. Next time I would fly i'll choose your car park again. Thank you..."

April 28, 2007
5

"Have used Pink Elephant before and have always been really happy with the service. Would recommend them to anyone. Never any problems and even when I stupidly got a ticket at the barrier, because I hadn't read my instructions properly, the staff were really helpful. Thanks for helping towards an enjoyable holiday!"

April 28, 2007
5

"Great car park facilities. Bus very regular and will definately use again."

April 27, 2007
5

"I found the parking at the Pink Elephant very good.
It was easy to find, all zones were clearly marked, and the buses frequent, if you didn't manage to catch one, another came along very quickly.
This is the third time we have used this facility and would do so time and again. Highly recommended!"

April 26, 2007
4

"I booked this on the internet and found it very efficient and you emaled me straight away with all the details. This car park was very easy to find with the directions you gave me and the shuttle service was very prompt and quick.
the bus dropped us right outside the airport and on our return the bus stop was just outside the terminal.
I can recommend the pink elephant."

April 26, 2007
4

"Exellent service overall"

April 26, 2007
4

"Clean, efficient staff and service. COuld do with clearer signposting from the car to the bus."

April 26, 2007
4

"very good."

April 25, 2007
1

"The ticketing was excellent. The bus service was very poor. At busy times there are clearly too few buses and it took ages to get to the terminal building. Signage on return was totally inadequate and confusing. It directed us to specific bus stops, then a bus parked in the middle with 'all stops' on the front. Si having got to what we thought was the correct stop we had to rush to another stop with our luggage.
I will try not to use Pink Elephant again, and will use train, bus or another car park in that order of preference."

April 25, 2007
5

"Excellent on all aspects. Will always recommend to friends."

April 25, 2007
4

"Nice and easy to find from motorway. Ticket issue via on line VISA purchase great. Details on ticket unreadable due to poor printing. Unclear as to target zone so just hunted round car park and parked up. Start bus service excellent. Return Bus service slow, probably just missed a bus. Driver polite and helpful (at 0430, wow!). Exit trouble free. Cost fine."

April 24, 2007
5

"Booked online with credit card all instructions very easy to follow,once at carpark everything is straight forward you are directed to parking zone you hop on a bus and then you are off to the airport. Excellent service all round,will definately use again."

April 24, 2007
2

"I booked for 10 days at more than £62. I parked in an area that had an open sign. I saw a bus putting people down at the bus stop. When I got to the bus stop after parking I had three (YES, 3!!!) buses go straight past withought stopping or slowing despite me signalling and having 2 cases. Apparantly they won`t PICK UP at a bus STOP on a closed park (it turns out my parking was actually closed!)So they can put down at a bus STOP but not pick up. When I returned from my trip a couple were trying to get on the bus but was refused as it was drop off only.!!
THIS PART OF THE SERVICE STINKS! My returning bus did not follow its posted route as it went out of its way to drop off an employee of Pink Elephant.
PINK ELEPHANT WILL LOOSE ABOUT £500 REVENUE A YEAR FROM ME AND MY COMPANY AS WE WILL NOT USE THEM AGAIN"

April 24, 2007
4

"The overall experience was good. The signposting was clear, the organsiation for the parking area was also good. I experienced the maximum wait for the bus to the terminal. Three drop-off buses came before a pick-up bus arrived. On returning, I found the signposting outside the terminal thoroughly confusing, and the two people who could have helped were both busy on their mobile phones!
The buses which drop off at the car park area are too crowded, and it is uncomfortable when they have to negotiate so many roundabouts. Overall 7/10 - room for improvement"

April 24, 2007
5

"Really easy to find, the transfer to and from airport was reliable and frequent. Would use again."

April 24, 2007
4

"Easy, without complications or longer waiting times. I will do it again."

April 24, 2007
4

"Easy to find, easy to enter when pre-booked, clearly signed where to park. Appeared safe and orderly. Easy to exit with friendly man at booth. Bus uncomfortably crowded on way to terminal; rather a long wait for bus to leave on way back, but nothing to complain about. Good value with special offer."

April 23, 2007
5

"So much better than a few years ago now that you check in and out wirh cards and tickets! Very easy to book and use and buses were great too. Will use again."

April 23, 2007
5

"Painless. Prompt transfer both times. Excellent"

April 23, 2007
5

"Very good, well impressed. good value and courteous drivers"

April 23, 2007
4

"Easy to get to. Clearly signposted, so it was easy to find my car again! Cheap."

April 23, 2007
4

"I use the pink elephant parking service on a regular basis when I fly from stansted. It is a good service with regular buses to and from the terminal. My only slight criticism would be it is a bit expensive to leave your car there if travelling for longer than four days. Sometimes the parking costs more than the flight!"

April 22, 2007