"Very pleased. Most efficient"May 29, 2007
"Barrier worked, found space as expected, buses arrived in a timely fashion, but queuing in driving rain was unpleasant at the terminal on our return."May 29, 2007
"We pre booked but oh dear! , we set off fully 3/4 hour later than intended to make our stated check-in time at 06-05, and arrived at pink elephant entrance at turned 5-50. The directions to the parking places were clear, the pick up bus was waiting and we arrived at the Terminal just as the check-in opened. Magic!
Coming home a bus was there to pick us up within a minute of being directed to the correct stop by your staff. In the car and away within 15 minutes. Who needs valet parking?!"
"probably the car park I have used on most trips to/from Stansted.
On latest trip the bus from the car park to the terminal seemed to be longer in coming than time quoted.
Return bus to car park (Saturday evening) was much more comfortable than usual (usually seems too fast)"
"Easy to find, simple to use and convenient for airport with the regular bus transfers."May 28, 2007
"Very good service
pre booking is always a good idea
however after pre booking, when asked by the ticket machine to enter credit debit card for the ticket, the machine didn't recognise the card. a prompt service to deal with this sorted the issue immediately
"well organised-thought that on return, that a sign outside or advert for pink elephant, where to catch the bus would be usefull,as it was a foul night, torrential rain and after a 3 hour delay with our flight, we were tired and a little disorientated!
no comlaints otherwise, will use you again."
"no problems at all with this service.found it very easy to use."May 28, 2007
"Good directions provided and straightforward checking in. I was surprised, when, upon leaving, the ticket machine would not accept the credit card and I had to make an awkward reverse to go to the cashier booth."May 28, 2007
"The website provided a substantial discount, and the car park and bus were easy to use"May 28, 2007
"When we arrived at the car park the machine didn't recognize the credit card we used to book in advance.
That was not a good start! We ended up having to push the button and get a ticket that way as we couldn't get through to your office by mobile phone. Closed Sat- Sunday and bank holidays! We couldn't find anyone to talk to so we were worried we would be charged again.
We tried ringing your offices from Spain most of the time it said office closed even when we rang after 9.00am UK time, if we were lucky enough to get through the waiting time was to long, we kept trying until we had to give up because we ran out of credit on our mobile phone.
When we arrived back, as it was a Sunday we were concerned that we wouldn't be able to speak to anyone about our problem, that was when our luck changed!
There was a member of your staff in the airport attending to a machine, luckily we spotted him and he told us to get our car, use the far left exit where there was a man we could talk to about our situation. We followed his instructions and and found the manned exit where the man assured us we would not be charged twice. We left happy!"
"The parking arrangements were fine except for one issue. When we arrived at the Pink Elephant parking site at about 10 am on Monday 21 May and had left our car, we had to wait for 25 minutes in the rain for a bus to the terminal. The shelter was quite inadequate for the number of people waiting.
"Very convenient and no hassle with the bus transfer."May 28, 2007
"Easy to arrive, park and get to the airport.
Was a little miffed at the off hand way we were told we could not have a drink on the bus. After a two hour delay on our return flight, it wasn't that easy to spot the "please don't drink" signs.
However, they were only sticking to rules and I suspect would like a pound for every person they had to say that to."
"Incredibly huge car park but well organised. Easy to park. Buses nearby and regular with great, friendly drivers."May 27, 2007
"The location is excellently placed, we waited no more than a few minutes for a bus at either end and the returning driver was very helpful and clear with his instructions. Using this location with a toddler was no hassle at all and the bus journey just adds to the adventure.
I will definately use them again."
"We checked online to find the cheapest and best way to travel. We prefer to take the car and park at the long term Pink Elephant car park. Prepay by credit card is so much quicker and simpler as it saves messing about on return especially if it is late like we were. We arrived at about 2345 in the cold and wet and there was a bus waiting at the terminal. Although it was busy we managed to get a seat. The driver was very helpful and explained to everyone where we were going first and what to do on arrival at our car park. A tip is to write the car park row, space and bus shelter number/colour on the ticket. Keep this safe with car keys and passport and not in your suitcase. You dont want to rummage through the suitcase at that time of night (been there done that). Also if you case gets lost youve had it. Jump in the car and away home no messing. Always use this now, it might not be cheap but it beats long distance bus travel. *****"May 27, 2007
"We found that using The Pink Elephant car park at Stansted, made parking for our holiday duration, very straight forward. The car park was very easy to find from the directions given on the internet website. The shuttle bus service was very efficient and the drivers were very helpful. We felt that our car was very safe and secure in the car park. We would definately use the pink elephant carpark again."May 27, 2007
"We have used the car park before and always found it to be excellent. The only thing I would ask is that you indicate on the booking form the last 4 digits of the card used for booking. We were unable to identify which one of our various cards had been used and so had to queue on leaving at one of the kiosks. It was quickly and easily resolved but the airlines all show which card was used."May 27, 2007
"We were very pleased at the ease of parking and being able to precisly note where the car was. We were very thankful on returning to Standstead in the early hours to be able to get straight on to the transport to take us back to the car at the relevent stop. The ease of paying over the net and just re entering the credit card used was much better than trying to sort out the cash required."May 27, 2007
"A very slick car parking operation. I was directed clearly to the open parking area, rapidly found a space close to a bus stop and was on a bus within 5 minutes, reaching the terminal about 10 minutes later. It could not have been quicker if I had been dropped off by a friend! The return journey was almost as good, although I had a to wait a few more minutes (about 10) at the terminal before the bus left. I was slightly concerned when we were asked to press the button as we approached our stops in the car park, as I did not know exactely where mine was, but actually it was very smooth - I was dropped off at the first bus stop
and even though I had not followed the correct instructions on the
email (collecting a ticket rather than punching in my code) , there was no problem at the exit when I handed over my ticket and email. Overall an excellent parking experience ."
"Excellent,will be using again"May 27, 2007
"Fine - no problems"May 27, 2007
"Simple & hasslefree"May 25, 2007
"Good value for 10 days away. Did not note location and could not find car on return but staff quickly identifed the open zone for the time of our arrival. However, they said we should have had a red ticket but ours was clearly marked blue and the blue shuttle would not have got us to the right zone anyway."May 25, 2007
"Very good, easy access, very handy and regular shuttle service. Reasonable prices. I will definitely use again. Regards, Todd"May 25, 2007
"As long as you don't mind a 10 to 5 minute bus ride to an from the terminal Stansted Pink Elephant offers a secure, reasonable cost parking facility."May 24, 2007
"I've used the Pink Elephant car parking service a few times now and have never always found it a pretty reasonable and efficient service. However on my return from a recent trip it did seem that the same standards I had gotten used to had fallen somewhat. The reason I say this is for two reasons; firstly, on my return from my trip I waited in the queue for bus to take me back to the long term car park, for 40 minutes. Secondly, when the bus did arrive the driver of the bus showed a complete disregard for customer care on the journey back to the car park. He shouted at one of the passengers who was unwittingly pressing the call bell, saying, "get your hand off the bell, what's the matter with you", and then at one of the stops the doors were closed against passengers who were getting off, possibly causing injury to them. I do hope that this was a one off experience and maybe it was. It wouldn't put me off using the service again however were I to experience this level of customer care again then I would definitely never use it again."May 24, 2007
"Very efficient service."May 24, 2007
"Have used Pink Elephant before and cannot fault it. It is fast, convenient and not bad value compared with other parks. I will definately use Pink Elephant the next time I fly from Stanstead.