"This was my 2nd time using this car park. Compared with my first experience the service was not quite as speedy or efficient but still within the timescales given on available information. I realise now that they made a big effort to cope with demand over the Easter period, and did it well. At times when the Airport is less busy the service is not quite to the same level. This would not stop me going back again however."May 31, 2007
I've used your service and pink elephant on three ocassions now. to be honest the service is fine and what I would expect. The only problem is that every time I try to exit the car park, when I have pre paid, my ticket never works in the machine that operates the boom gate!!
Three times now i have had to reverse out of a line of traffic, almost caused an accident and then had to join the long line of cars with people who haven't pre booked!! And then all the person on the gate does is look at my credit card and apologise for the inconvenience!! I know I should have learnt by now but each time I think that, as I have pre-paid, I should be able to exit easily.
Perhaps they should take a look at the service at Gatwick which is brilliant.
Next time I think I will just pay when I exit as I always seem to be in that queue of cars anyway!!
Hope this finds the right people.
Thanks for your time.
"Parking was fine, bus was quick and waiting at the arrivals so we didn't need to wait. I can't rate is best or worst cos i've never done it before..."May 31, 2007
"Convenient, quick and easy."May 31, 2007
"There was a long queue for the in-bound bus, probably exacerbated by pre-bank holiday and half term traffic and space on the bus was very tight, as if too few were running or not sequentially. The out-bound bus was, in comparison, excellent. All the ticketing arrangements worked without a hitch - thank you."May 31, 2007
"Have used this facility several times and have experienced no problems. Have found that by pre booking online has saved me money. Well organised, well sign-posted system and easy to understand. Essential to note where you park on arrival as after travelling you can quite easily forget which zone / area that you left your car. Not happened to me. Yet!!"May 31, 2007
"Very satisfied as we were lucky for nearly no waiting times for buses.
In the morning at the entrance a bit unecessary queue built up when however a minute later another gate was opened."
"This is the first time I have ever used airport parking but it won't be the last! I was most pleased with the service, especially as I lost my wallet which means I didn't have me prebooked card with me. The communication lines were fantastic. I informed a young girl at the airport of my situation, who then contacted the management at Pink Elephant, who radioed through to the person at the gates and I was waved through without a problem. It was quite expensive, especially when I compared the prices to staying overnight at a nearby hotel and leaving my car there. However if I had booked further in advance I would have probably got a better deal! I would not hesitate in booking with Pink Elephant again!"May 31, 2007
"It was pretty good - the scrum for the bus and slightly longer wait for the bus (than with other car parks we've used) were the only negatove features"May 30, 2007
"Easy to use - very happy."May 30, 2007
"On arrival at the airport, direction are clear to the car park, but when you get your ticket the printint on the ticket was blured so you could not read what zone to go to, after finding an attendant he directed us to our zone, parked up waited for 5 miniute for tranfer no problems, on returning raining very hard, bit of a backlog with tranfers on return back to the car park and a bit of a round trip to get ot our car, but overall not a bad service."May 30, 2007
"The parking rate over a 14 day holiday was the best that would could find within the Standsted Airport local area. Waiting time for the terminal bus was less than five minutes for the outgoing and return journeys. Entry was simple via credit card, and as we prepaid on the internet, all that was required to exit was our parking ticket.
Overall a very satisfactory car park."
"We have just used Pink Elephant Long Stay Parking at Stansted which was efficient and good value."May 30, 2007
"Thought that the car park was odeal, car was left and not far to walk to bus stop, not had to wait long for bus either way, my only critisism would be to make signage more clear on the barriers when you leave, either barrier to go to if need to pay or barrier where you already paid. All in all very good service."May 30, 2007
"I have used the Pink Elephant car park several times and always found it convenient and simple to use. I am very satisfied with this car park service and shall certainly use it in the future."May 30, 2007
"All you would expect of a well-organised long stay parking operation: frequent buses, reasonable journey time, helpful staff."May 30, 2007
"I have used the Pink Elephant on my last 3 trips from Standsted and found the parking very easy to get to and from and will continue to use the long stay whenever I fly from Standsted. Also, I found my car safely parked there and the cost of parking was very satisfactory. See you again."May 30, 2007
"Everything went very smoothly with the car parking. The car park is well sign posted and easy to find. The bus was waiting to take us to the terminal which took about 15 minutes and on return we only had to wait about five minutes for a bus to arrive to take us back to our car. Straight forward and simple. Would definately use it again. Price not too bad either!"May 30, 2007
"We have tried other long stay car parks but Pink Elephant in terms of price and accessibility is in our opinion the best, and the one we will use in future if it keeps its present standards up. The Pink Elephant we last used was at Stansted, was childishly easy to find, the shuttle service was efficient and (once we had noted the row number on the ticket) we had no problems locating the car when we returned. The name stands out and so does the service."May 30, 2007
"We found parking at Pink Elephant quick, easy, and stress free, and would use the service again."May 30, 2007
"Excellent option, even for mid-stay length trips. Transfer takes 10 - 15 minutes and buses are frequent. Very good access to M11, easy to find and quick to get away. Most recently have found bus driver rude and unhelpful, in contrast to cashier at exit who sorted out a ticket problem quickly and efficiently - in general very good and will use again unless someone else is paying!"May 30, 2007
"Very happy with the service provided. Easy to find and park. Frequent buses to airport. A bit slower to get back to the car park from terminal but not too bad."May 30, 2007
"waiting for the return bus was a nightmare and took a very very long time. At a time where the queues stretched past each other it seems only one bus operates for each zone. Not a good way to end a holiday after a long journey and another long journey ahead in the drive home"May 29, 2007
"Good directions to car park,easily found a space and transfer bus waiting at stop.good value for money compared to other airports and car parks.will use again"May 29, 2007
"The airport parking was well sign posted and easy to find.
We were directed to a parking bay quickly and easily and was ready for the bus in no time at all.
The bus transfer service for both ways of the journey was prompt and efficient, we waited only 3 mins.
I would definately not hesistate to use this service again and it has made me more confident to drive and park at airports in the future, THANKS!"
"We found the car park easy to use and the shuttle bus to the airport was very good. Will definately use again."May 29, 2007
"Apart from having a rude bus driver, the service was quality"May 29, 2007
"Sign posted well, well light and the bus transfer was well run. Made the end of a long journey less sressfull"May 29, 2007
"The whole experience of booking and parking with Pink Elephant was excellent. From arrival at the Car Park entrance to arriving back at Car Park after our holiday went very smoothly with no complaints."May 29, 2007
"Excellent service - instructions good. The only reason I've given it a 4 and not a 5 is the frequency of the courtesy buses"May 29, 2007