"The only suggestion I have is maybe to print on the ticket the zone where you are allowed to park on the day you arrive. It is usually only 1 or 2 zones and would save lots of hassle, especially on the long carpark, where after even a week you completely forget where you have parked. We nearly did and we saw a man (unfurtunetely got a puncher so were sitting there for an hour). This poor man went up and down for many times within this hour trying to find his car.
Even a reminder "please write here the zone letter where you have parked" would be useful. I know it is common sense, but at 4am (bearing in mind you only had 2 hrs sleep) every little help is appreciated.
"Very good parking experience. Well done"June 21, 2007
"Very good service as per usual."June 21, 2007
"Used your service several times now and it has been easy and economical - Thank You"June 21, 2007
"Very Easy to find. The bus was ready and waiting and dropped us off right outside the terminal. Can't fault it in any way. Excellent."June 21, 2007
"excellent i would recommend pink elephant for price and peace of mind.
on arriving back i couldnt find my car but it was all on computer what zone i had parked in it was great they were so helpful.thankyou pink elephant."
"Well signposted, easy entry and exit. Bus service poor, needs to be more frequent."June 21, 2007
"I use this car park each time I have to fly from Stansted. I've always found a good service and the price is good."June 21, 2007
"Everything worked perfectly"June 21, 2007
"System works well for such a vast car park & transport system. Waiting times quite acceptable."June 21, 2007
"clear signage, easy to book & reasonably priced"June 20, 2007
"First time using Pink Elephant. Was very unsure how to proceed once at the car park. Need more detailed instructions in return. Had to ask someone for assistance. Was perhaps looking to leave keys with an attendant like my previous car parking at Gatwick. Car was eventually parked and all was well. I now know that I just need to drive in park and note where I've parked and the bus stop colour and number. Pretty straightforward when you know how."June 20, 2007
"An excellent service with a quick pick up and drop off. Would definetly use this service again."June 20, 2007
"easy to find & park, shuttle to airport was fine but on return waited for 45 minutes for return transfer & bus was overloaded. 3 buses arrived for mid stay before first bus to long stay & then picked up from all stops making it a long route round the car park before reaching our stop"June 20, 2007
"Waited for more than 30 (not 15) minutes for return bus to the car park. The bus was crammed full of passengers and luggage which was very dangerous. There were children perched on top of suitcases and some sitting in the luggage racks - if there had been an accident they could have been badly injured."June 20, 2007
"Very bad experience. Instructions to the park were misleading (it said follow long stay park sign but the sign actually reads "Long stay business park", so being unsure we drove to the next r-about and it took us 20 more minutes to find the car park. On arrival the credit card was inserted but no ticket came out so had to press the green light to get a ticket. On return we had to go customer service to validate ticket. Will not use this park again!"June 20, 2007
"Was a very good experience, plenty of spaces to park, regular buses that go straight to airport. Couldnt ask for a better service!!"June 20, 2007
"We have used stansted pink elephant car park on several occasions over the last 4 years and always found the cost to be the cheapest and the service excellent from booking to the actual dropping off and collection of the car, the distance is quite far from the airport but this is reflected in the price"June 20, 2007
"Very easy to find the car park, no hassles getting parked, very well signed for all parking zones. When we got to the bus stop there was a huge queue and I thought it would take so long to get on the bus but that was not the case, within 5 mins of queueing 3 buses had arrived and we were transported to the terminal building. Also on the return there was a queue but we only had to wait 10 mins max. Overall a very good service and the price was excellent also."June 20, 2007
"No problems locating.
No problems on arrival.
Very easy to use."
"Parking good. prefer meet n greet type because you just want to get home and because of the delay in flight and then transfer, missed connecting train but pleasant bus driver etc."June 20, 2007
"Convenient to M11 and airport. Rather large site but regular bus service ensure you're not left waiting very long."June 19, 2007
"i was very impressed with the size of the parking area's, they were well sign posted and it was easy 2 find the parking area avalible at the time of arriving, i was also impressed with the attitude of the staff that were on show, they clearly told me where 2 park and on return a member of staff was very helpful regarding my lost parking ticket due 2 my wallet being stolen while i was abroad, i will deffo recommened yourselves 2 family and friends, thank you"June 19, 2007
"Excellent service, very easy and straight forward, good value for money."June 19, 2007
"simple, quick, efficient-for a person in a hurry its just the job!"June 19, 2007
"We found the long stay Pink Elephant car park facility excellent. Easy to find , buses regular and the drivers helpful. We actually got on the wrong one on our return and the driver went out of his way to assist us!"June 19, 2007
"Excellent, very easy-to-use service, plus good savings made by prebooking online."June 19, 2007
"The car park is fine with enough buses but it would be helpfull if there was some trolley (from the car to the bus stop and vice-versa)for the luggage as I've got a little girl and therefore need to take quite a lot.
"I was confused by the use of Pink Elephant in my email instructions and did not realise I was looking for the ordinary Long Stay car park - I actually drove past looking for the Pink Elephant car park. Otherwise it worked well"June 19, 2007
"Website advises that transfer bus operates every 20 minutes. After waiting more than 30 minutes for a bus outside the terminal, we were advised that at "busy periods" you may have to wait up to 45 minutes"June 19, 2007