"We had to sit and wait for nearly 20 mins after we arrived back at the airport even though the bus was full."July 27, 2007
"Very good, quick and easy"July 27, 2007
"A reasonable and efficient car parking service.
However cost seemed a bit high considering the distance and the journey time to & from the airport terminal - this was on a par with cheaper 'off airport' parking providers."
"Cannot find any fault with the experience - everything went swimmingly. Thanks. One concern - my Ryanair flight back from Bergamo was delayed for five hours. As it was way outside of my control am I going to be charged more for the parking spot? Perhaps a little "understanding" on the part of Pink Elephant management might induce me to feel better?
Kind regards, Geoff Crossley"
"The bus is very frequent and collects you right in front of the airport and drops you off at your designated parking zone and best of all its FREE!
Convenient,Easy & Free what more could you ask for."
"Found the whole parking experience very smooth. Slight problem encountered when the machine wouldn't accept my credit card on entry so had to go to manned booth on exit however this was very quick and didn't cost me much time at all. I would certainly use again."July 27, 2007
"This is the second time in recent weeks that I have used Pink Elephant parking The first time I made an error on entry (using the button instead of my credit card) and found the staff unfailingly helpful and courteous on my return, which minimized any inconvenience. This time I made no mistake; the parking experience was smooth, and I have determined ONLY to use Pink Elephant in future."July 27, 2007
"Very good 100 times better than Luton"July 26, 2007
"Marvellous. Always a pleasure to park with you.Good links, helpful staff, easy access."July 26, 2007
"brilliant, great to find bus waiting to take me back to car park,didn't have to wait,which was excellent"July 26, 2007
Easy to prebook
Clear directions to parking area
Prompt transport to terminal
Quick transport to car park
Quick easy exit procedure
Will definately use again and recomend"
"everything was excellent - apart from mis-remembering where the car was. The car park might better facilitate users in this respect by issuing memory tickets when they enter a particular section/zone. We went initially to the wrong section of Z and it took us three quarters of an hour to find the right zone. Our fault - but ..."July 26, 2007
"I have used Stanstead Pink Elephant Parking twice in the last three months and in recent years. I have never encountered any problems, never had to wait more than 5 minutes for a bus either in to the airport or back to the car park and with the pre payment booking system on line it has always been easy to enter and leave the car park without delay. I would always recommend Pink Elephant as excellent value for money."July 26, 2007
"It was fine except that the entry machine would not give me a ticket when I slotted my credit card into it!
I had to obtain an entry card by pressing the "normal" button. When I finally left the car park there was obviously some delay in sorting the problem which delayed others exiting as there was only one line open. However the problem was sorted very efficiently by the operator.
I got the impression that this problem frequently happened so it is worth highlighting it in this email.
"I have changed my email address from firstname.lastname@example.org - the address through which I booked.
Everything was absolutely fine about the Pink Elephant car park and I waited very little time for a bus in either direction. The driver was particularly helpful on the return journey when the bus was packed."
"This was the first time i've used pink elephant at stanstead. I found everything very straight forward, easy to find. Didn't have to wait long for a bus at all - 5 - 10 minutes going and hit lucky on return only a couple of minutes. Would definately use again next time."July 26, 2007
"Excellent service.Just put card in at barrier on way in and again on way out-just as instructed. Bus arrived within few minutes for transfer to airport.
Service just as quick when came home at 04.00!
Would definitely use you again.
"Excellent. Safe, inexpensive and good service. We will definitely use Stansted Pink Elephant again (and again and again)."July 25, 2007
"Quite efficient service. We had to wait about 10 min for the bus, but then everything else was very straightforward."July 25, 2007
"Hello Mr. McLoughlin,
Finding the car park was very easy and entry was facilitated by my having booked on-line with my credit card. The only difficulty I had was finding a
space. The car park was full and I had to wait for someone to leave before I could park.
I encountered no problems at all on the return journey.
"great Facility"July 25, 2007
a/ When I received the confirmation I could find no instructions on how to get into the car park, (with my credit card on which it was pre paid. I was with a friend who knew this.
b/ More importantly on our return we had to queue for the bus for over 25 minutes and we were not the first in that queue, indeed the whole queue could not all get on that particular bus so had to wait for the next. I find that unexceptable"
"Straightforward and simple. Exit gates signage didn't really seem to correspond to the directions on the bus. But it's a minor quible."July 25, 2007
"Good fast service, no problems encountered"July 25, 2007
"The car parking was good, clearing signs etc. returning was not good. I got on the wrong bus (I wanted the blue zone, but got on the red zone bus). The driver was extremely unhelpful and rude. I then waited where he had told me to wait, along with several other passengers, but the blue zone bus was at a different place and we missed it, resulting in a lenghty wait for another. I feel that your service was let down but this driver."July 25, 2007
"Simple and easy"July 25, 2007
"The whole process was excellent.
Even when we forgot to record our zone number, which we remembered as zone Z and consisted of 7 mini zone (Z1-Z7) help was at hand and assistance provided.
We will have no problem in selecting and recommending you to our family and friends."
"Very easy to find car park bus pick up good will use again Natasha"July 25, 2007
"over-priced (of course) and with very slow coach service - far slower than advertised times. on my return I waited 30 mins and then was squeezed onto a bus with hordes of other dissatisfied customers."July 24, 2007
"It did it's job well, easy to book, transfer worked fine between car park and terminal...and our car was still there when we got back...all in all... nice one!"July 24, 2007