"I booked at the last minute. I found the instructions very clear. I was concerned that I would be arriving on my own at the car park at 3 in the morning and it would be my first visit to Stansted. My credit card worked first time and I was issued with a ticket. Because we were all directed to a specific area of the car park there were several cars around. There was a courtesy coach at the bus stop and another one waiting behind that one. The number of the stop was clearly displayed on the bus shelter. On my return, the coach driver spoke to us and asked what stopped we wanted. There was a video showing with information which would have been very useful on the inward journey. After leaving the car park I was able to park in the visitor area and use the ladies' toilet. It was very clean and had no queue unlike the terminal. SUGGESTIONS: When passengers join the coach, ask the driver to announce which stop you have used (ready for the return); show the video on the coach journey to the terminal."August 27, 2007
"i found the service efficient, straight forward and stress free"August 27, 2007
"After long holiday I completly forgot about ticket out, but the gateman was very helpfull"August 27, 2007
"Very quick and efficient service. Just seems more expensive than other airports"August 27, 2007
"Pre booked car park drove straight in to first available zone,walked to bus which was waiting ,drove short while to airport .On return ,no waiting,on bus to car park ,drove out ,no problems whatsoever.This is the second time i have used this facility & will use again in the future."August 26, 2007
"smooth and easy process"August 26, 2007
"Great service with a great price.
Buses were quick to take and return us to our car and I cannot fault this service in any way."
"We booked the Stansted Pink Elephant Long Stay parking through yourselves and found it efficient. The only problem some other people had was that it was not clear, when boarding the bus on our return, whether it was going to Long Stay or Mid Stay. Consequently at least 2 people on our bus went to the wrong car park."August 25, 2007
"Great service easy to find and reliable ferry bus service .Its is very cheap and easy to use but make a note of your car location as I forgot and had to hunt for my car."August 25, 2007
"we thought this was reasonably priced and hassle free as get your voucher from the barrier and just replace voucher on exit and off homeward bound you go."August 25, 2007
"All very good."August 24, 2007
"We found the Pink Elephant Car Park at Stansted was both easy to find and access.The Bus transfer to and from the Airport was smooth and easy and involved very little waiting time. Well done Pink Elephant!"August 24, 2007
"Easy to use, slightly long wait for the bus on our return."August 24, 2007
"Staying at Pink Elephant car park was ery comfortable and quite affordable. No probs with transfer to main airport terminal, no delays. For bus i have waited apprx. 2 min and on my way back it have been even less than that. A+, if i fly again from Stansted i will definetly use this car park."August 24, 2007
"Excellent"August 24, 2007
"The car park is fine, normally park there. About 10 to 15 mintutes on regular buses.
Disappointed with a late flight caused a 30 minute delay on leaving the car park that added an exra £8 to the cost."
"Excellent parking. Very good service from Airport Parking Shop. No problems getting in or out."August 24, 2007
"Would use again, preferably slightly lower priced for longer stays..."August 24, 2007
"I didn't receive a confirmation email from BCP, I had to phone them to ensure they had received my booking. Arriving at the airport was straightforward. The transfer bus to the airport was very timely, unfortunately it wasn't on the way back; I waited nearly half an hour for a bus."August 24, 2007
"Easy to find, clearly marked where to park and clean comfortable regular buses to and from the terminal building. Couldn't be easier."August 23, 2007
"Great service, I've booked parking online picking bargain price. From cheapest service I didn't expect any miracles, but that was very good decision to use Pink Elephant - easy and quick transfer to and from the airport, big enough parking spaces.
I will definitely use your service again next year. Thank you."
"Car park was very easy to find and didn't have to wait long to get a bus to the airport and them seemed to run more frequently than 20 mins. The only flaw, was upon return. We waited ages for the bus to come and collect us and by which time there was a very big que and not everyone could get on the bus."August 23, 2007
"good directions, machines out of order on arrival but we were given instructions on how to park, out of order sign on the machine would have helped though !no problems coming away"August 23, 2007
"All positive except:
*Seats near entrance to bus should be marked as priority for pushchair users etc. We had to stand in the bendy part of bus with two youngsters"
"We had pre-booked this car park on the internet and had pre-paid by credit card. On arrival we were supposed to insert our credit card to gain entry to the car park, but this facility wasn't working when we arrived which caused a certain amount of confusion.
However, an attendant told us to take a ticket anyway and remember to pick a lane that was manned on our exit. We should then give the ticket to the attendant along with our paperwork proving we had pre-paid and it would all be OK.
To be fair it was fine on our exit but I would definitely encourage anyone else going to this car park to make sure they take their paperwork with them (even though you're told that all that's needed is the credit card you booked with), in case it happens to you.
The car park was good and the buses ran very frequently and dropped us off right outside the terminal. On our return we picked a bus up as soon as we exited the terminal and were on our way in no time.
I would recommend this car park and will definitely use it again."
"we have used your services twice this year.
on both occasions our flight home was delayed, the first time this meant we were over our paid for time by approx half an hour. the gentleman at your exit would not give us any leeway and made us pay for a further day. on the second occasion, this week, we waited outside for the bus to pick us up for over 20 minutes before being informed that the buses were not picking up from normal pickup point but from short stay car park. this time we just managed to get out of the car park five minutes before the expiry of our paid for parking i would point out that the plane was again late. i thought i had compensated for any possible delays by increasing the time paid for and indeed if not for the change of pick up point would have been back the car with time to spare.
my points are that
1 when pick up points are changed passengers should ne notified, not just left out in the rain wondering where the bus is
2 in the case of delayed flights some leeway should be available regarding extra payments
i look forward to your comments"
"Flight landed at 5.20pm and did not leave car park until 6.45. Too long waiting for bus to fill up. Too long going round all the different areas-halve letters/bus and time waiting.
Will pay for personal car delivery next time."
"Friendly staff, easy to find carpark, but we feel that the cost is high for a 5 night trip £40.40. From landing at 6.35 we got to our car at 8.15 due to a wait for baggage and large queues for bus."August 22, 2007
"Pink Elephant Stansted 9-17 August
Arrived 9 Aug at 0430 checked in in 30 Seconds. Bus turned up in 5 Mins everything went fine.
Returned 17 Aug at 1600 Bus was there in 5 Mins and exited the airport without any fuss."
"We found the car park easily. Parking bays are a little tight if the person next to you is clumsy opening their car door. The individual rows of parking could be more clearly signed as we had a little search for our car when we got back. Transfers were very good. On the whole we thought the car parking was good."August 22, 2007