"the car park was MILES away from the airport. There were huge queues on my outward and inward bound journey waiting for the bus to collect us, some people were worried they would miss their flights. not a good experience i'm afraid"September 11, 2007
"I found the parking easy but my card was not recognised when I checked in but I followed the advice and took a ticket and just produced my confirmation and recepit of payment when returning at the exit and it was fine."September 11, 2007
"The Pink Elephant parking was excellent on the whole. I have just a couple of small criticisms to make. There was quite a long wait for a bus back to the car park on our return - so a couple more buses at certain times of day would make this part of the trip quicker.
Also we arrived at the car park in the dark and were looking for a 'pink elephant' sign or a picture of an elephant - in fact we couldn't see a sign at first and were very undecided if it was the correct car park. We saw the sign eventually but think it needs to be bigger. I think the road signs at Stansted say 'long term parking' rather than 'pink elephant' which also adds to the confusion.
The staff who we dealt with were all excellent and very efficient. thank you."
"There are no good parking facilities at Stanstead, but Pink Elephant is the cheapest - about £4 cheaper through Airport Parking Shop. Also booking in advance makes coming home easier, as there is no need to pay at those temperamental machines in the arrivals hall.
It takes about half an hour from arrival at the car park gates to set down at the departures terminal. About ten minutes of this is spent squashed on the misnamed courtesy bus. You are given a coloured ticket, which determines which bus to catch on your return leg.
Our return courtesy bus journey was very poor. There were huge queues outside the arrivals building and a long wait for the (second) bus. Of course this led to a mad scrum once the bus did arrive.
You have to wonder how Stanstead will cope if someone is foolish enough to allow them another runway."
"Srvice good in general but the time between buses for the come back was long"September 11, 2007
"Gemerally very good, although the 15 minute wait to get a bus back to the car was a little annoying, and where to queue wasn't particularly well marked."September 11, 2007
"The bus service on Sunday the 10th September at 4 pm was poor in its frequency.
The staff who appeared at the bus stop when the bus finally arrived seemed not to care. They only appeared when the bus appeared amnd made no attempt to inform us on progress.
The other parts of the service were fine."
"no problems at all with car park - only a few minutes wait both going and coming back for the transfer bus"September 10, 2007
"no problems at all,very easy to find and bus waiting to airport when arrived.will use again in future."September 10, 2007
"Excellent service, buses were very frequent, even at 4am!"September 10, 2007
"Access to the car park from the M11 is very good.
However getting back to my car proved a to be a long process as the bus stopped at many bus stops before reaching my one. Service could be improved if busses served fewer stops, therefore I suggest more bus stops at the airport for the certain zones in the car park.
Overall, good value for money."
"No problems parking, easy to use - would use them again."September 10, 2007
"I pre booked and tried to put my card in to the entry machine but it didn't work, however on leaving there were no problems presenting my booking confirmation and ticket to the attendant. There was no information about where to pick up the return courtesy bus from, which incidentally is on the same level as the drop off, other than that everything was fine,"September 10, 2007
"Excellent service. No problems whatsoever - will definitely use again."September 10, 2007
"Fantastic all-round service!"September 10, 2007
"Very easy to use, well sign posted and no wait for the buses. Even though a long queue for the bus on return journey, a large number of people were able to get on due to it's size."September 10, 2007
"Service good and attendants at the gates helpful especially as I'd made a hash of entering - actually that's one minor point - it needs to be clearer at the barrier regarding inserting your credit card or requesting a ticket - I'll know next time!
Book early for the best discount."
"Very efficient service"September 10, 2007
"Easy and efficient service. Only problem is that signs for payment on exit confusing for which lane to choose.
"When leaving the car at the carpark, the queue at the bus stop was extremely long and was not able to get onto 1st bus. On our return, we had to wait in excess of 30 minutes at the airport before being picked up by a bus."September 10, 2007
"Everything you need from Airport parking, no fuss simple service."September 10, 2007
"A very good efficient service. Clear instructions to find the parking, a bus was waiting to transport me quickly to the airport on arrival. The return was also good. A wait of maybe 20 mins for a transfer bus, but was dropped off very close to the car (a relief) Plus inspite of the plane being 2 hours delayed there was no extra to pay on the parking - which I was very pleased about."September 10, 2007
"very good experience."September 10, 2007
"I have found the service to be extremely efficient. I pre booked my parking space by credit card on line. My bank changed my credit card before the date I intended parking my car therefore I no longer had the original card to use on arrival at the car park, to obtain a parking ticket. I contacted the car park and they told me what to do. It all ran very smothly. I was impressed."September 10, 2007
"Highly recommended. Easy to find. Straigtforward proceedure to enter and directions to parking area. Buses along very frequently to terminal. Would definately use again."September 10, 2007
"Found service to be efficient and the drivers were friendly and helpful."September 9, 2007
"Fine, good location. Buses could be a little more frequent."September 9, 2007
"The car park was very full and we had difficulty finding a space to park our vehicle. The courtesy bus although an extended length, proved inadequate to pick up all the people at the bus terminus outside the arrivals zone. Definitely a need for more buses on Saturday evenings, but the price we paid to park our car for the 5 days was very competitive compared to the gate price."September 9, 2007
"The car park was fine, and just what I needed for my short trip home. The only critisism I would make is that there was not enough information given about which bus to get on to get back to the car park. I was told after spending 20 minutes on a bus, that I was on the wrong one. There were a number of people who were in a similar position. The driver was also VERY RUDE!!
Apart from that everything was fine."
"Very smooth journey going out got to the car park and there was a bus waiting. On our return we found the signs telling us where to get the bus from could have been clearer."September 9, 2007