"Arriveing at the car park and getting the carpark ticket was OK but on our return I went to the exit gate where I inserted the ticket into the machine which it duly turned round and asked me for a further £64.80 .
I have been in touch with your office and have sent a letter and the parking ticket receipt showing the cost I am now waiting for my reimbursement of £64.80 I hope this will be a speedy answer this was not a good end to a very good holiday!!!"
"We were not particularly impressed
on arrival we sent to zone J which was full -it took us ages to find a space .
On our return we got on the wrong bus back to our car -this is because when the bus arrived at the stop it just displayed "long stay car park" -apparently the blue zone display flashed up afterwards
there was no announcement on the bus but when it sailed past our zone and continued to the far end of the car park we realised the error
The driver was helpful but it took us over 30mins to get to our car
this resulted in us getting held up on the M11 which had closed its junction 8 after 8 pm-we therefore arrived home about an hour later than expected"
"Very efficient, quick pick-up, helpful driver, reasonable price"September 28, 2007
"Really easy to find with directions given, shuttle bus easy to use."September 28, 2007
"Excellent instructions and service.
The only problem was waiting 30 minutes + for the bus to collect."
"great easy parking good bus service"September 28, 2007
"fine, other than bus directions could be easier to understand on return."September 28, 2007
"Arrival was slick; no barrier delays nor undue queues. Signposting worked well and bus pick up was smooth and swift.
On return the exit staff members were courteous and helpful.
A good overall experience despite the unsocial hours on which I had chosen to travel"
"simple getting in , and eventually getting out, though very long and frustrating wait at kerbside for long stay bus to collect us and go back to car park."September 28, 2007
"Good service, fair prices. However, I had to wait a bit for the suttle bus at the airport to get back to the parking but it wasn`t an awful long time. So i was happy with everything."September 28, 2007
"Generally Ok but very expensive. I think Stansted must be the most expensive airport to park at in the world! I parked at Heathrow for half this price per day."September 28, 2007
"Absolutely fine arriving, finding a space, bus transfer etc. On exiting there could be confusion in which lane to use and you could end up with a problem especially if you have prepaid and choose the incorrect exit."September 28, 2007
"We found the car parking facilities excellent. Easy access and peace of mind knowing the car was going to be safe and secure.
Only one slight hitch ... having pre-paid - when leaving on our return the ticket asked us for payment????
Quickly resolved via the helpline telephone link ....
Will DEFINITELY use your facilities again and will recommend you to all our friends."
"good easy instructions,easy to find & park,excellent service!!!!door to door in a jif !!!! great return service back to parking area on return back from holiday !!!! will continue to use
many thanks to you and company
"20 minutes wait for coach on return - long queue for those cars which had prepaid"September 27, 2007
"Excellent service - everything went very smoothly and I would recomment Pink Elephant and would definitely use them again."September 27, 2007
"just make sure you print out your booking page for your parking, as there was a lot of customers needing help on the way out."September 27, 2007
"Pressed wrong button on arrival, should have re-read instructions before leaving!! Lady very helpful to turn me round and get me through.
Must have just missed a bus from airport on return and had to wait a good half hour. There was a long queue and therefore bus very full.
However I will use you again."
"Reasonably priced with easy to understand directions on how to find it, only problem I would comment on is that although I was given instructions on how to get into the car park using the credit card I had prepaid with, the ticket machine at the entrance barrier would not accept my card and issued a pay ticket instead.This was sorted out at the pay station on exiting the car park after our holiday without any fuss.I would definitely use your parking facility again."September 27, 2007
"Clear sign posts to the car park. Good signing within the car park. Excellent bus service to and from the airport.
Payment options could be better advertised"
"Easy access, frequent buses to and from the terminal. No complaints at all."September 27, 2007
"Reasonable experience but marred by the return journey, massive queue to return to the carpark outside the terminal. There seemed to be insufficient buses to cope with the demand. Had a 30 minute wait (at least) and this is not what one expects after a long journey abroad to the airport and then a long drive back home on arrival. EMA seems to have a much more efficient system and will not fly from Stanstead again unless absolutely essential."September 27, 2007
"No problem getting to the airport from the car park. The only problem was getting back. There were too many people waiting for the bus and the buses took a long time to arrive. When the bus did arrive, instead of heading for car parks ABC, it was going to ABCDEFGHIJ etc. - not many happy people."September 27, 2007
"The Stansted parking option was very efficient and helpful and I would highly recommend this to anyone for speed and ease when travelling to this airport. We even lost our ticket and got of the bus at the wrong stop. They sent a bus to collect us and help us find the car. Spot on service. Thanks to all your team"September 27, 2007
"Cheapest car park"September 26, 2007
"Directions were efficient and bus was there to take us to terminal on aarival at the car park. Return journey slower due to significant waiting time on the bus outside terminal building. Overall very satisfactory and good value."September 26, 2007
"We went on a Sunday and found it easy to locate off the M11, plenty of room to park and no queues for the buses to the airport."September 26, 2007
"arrived very early morning, very quick and efficient both ways. would definately use again."September 26, 2007
"The outward Journey was great but on my return the queue was so long that i had to take a taxy in the end as the bus only comes every 20 mins and i had getting stuck on the M11 to look forward to."September 26, 2007
"Excellent as always. Clearly marked parking areas, regular pick-up and drop-off - nothing really to criticise at all. If you really wanted to make it better then have someone take our bags to the car!!"September 26, 2007