Stansted CSL Car Storage Ltd. reviews
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Here are some comments that our customers have made about Stansted CSL Car Storage Ltd.
A great service with all transfers being done in a timely manner. The team were all polite and provided excellent customer service.
My only comment would be that signage to the drop-off point could be better.
I will definitely use this company again.
November 8, 2011
Overall the physical service was very good - you have good employees. However your location instructions are to say the least - useless. You must revisit and revise your instructions as I was delayed looking for your office due to the inaccurate information you provided. Another family who arrived at the same time also had the same expeience so it wasn't just down to me. I would suggest you say turn right at Sandall Perkins and not go past !!! regards
November 3, 2011
Very efficient and staff really friendly and helpful. They were lovely to our three small children. Would use company again.
October 31, 2011
Great service, very friendly welcome at the desk and driver was a real gentleman! Also, did not have to wait for very long to be picked up when I returned!
I shall use you again in future...definitely!!
October 29, 2011
The service when we arrived at CSL was excellent and we were taken straight to the airport. However, it wasn't clear from booking on-line that the cars are not stored on site and no receiupt of keys was given or details of where the car would be taekn to. This made me slightly anxious about security.
Upon arriving back at the airpot after our holiday (at about 10.30pm), there was no answer when I called the office to request the transfer back to collect my car, which was really worrying. I then called another number on the booking e-mail (at Heathrow) and the lady who answered was extremely rude and unhelpful. I kept calling the Stansted number and then got a call back and a message from a mobile number. I then spoke to someone and then it was about half an hour before the transport arrived, so quite delayed. The driver was then on his mobile whilst driving to other people arriving at the airport. There was no one in the office so very under-resourced. I don't think I would use CSL again, despite the cost being the cheapest available at the time.
October 28, 2011
Very poor service. not helpful receptionist, we were not told at any time where to wait or what was happening. cases ended up being taken in a seperate vehicle from us.
Will never use again
October 26, 2011
i have type the right postcode in my sat nav CM6 1HD , i was in Chelmsford Industrial passed Travis Perkins and i couldnt find this parking , it was dark and there was no information signs so i had to back to Stansted Long Stay and payed twice for my parking , No Signs !!!does it really exist?!!
October 24, 2011
CSL Car Storage Ltd offers very reliable service.
I do appreciate friendly attitude of staff and definitely gonna use it again.
October 18, 2011
It would been quicker and easy for us to come off at Junction 7 not 8 as instrustions as you travel back on yourselves, apart from that it was ok
October 18, 2011
Overall I was very happy with the service and the helpfulness of the staff at Great Dunmow.
The only niggle was having to wait for people who had not arrived on time on the morning of departure, their excuse being that it was difficult to locate the office.I would agree that it is not the easiest place to find especially if Travis Perkins (a landmark on the location instructions) is in complete darkness as it was at 04:30hrs. Perhaps these need to be redrafted?
October 12, 2011
Excellent service. Little bit far from airport but this was justified by the very low price. Travel to and from airport in the minibus was quick and
October 11, 2011
A very efficient and friendly service. Would definitely use Stansted car storage ltd again.
October 10, 2011
The cheapest car park, excellent service, friendly staff, will definately use this car park again
October 6, 2011
I was a bit sceptical about using a different car parking company other than the usual long stay at the airport which I usually use. Had a bit of a panic because I could not find them and got lost but that was me not reading the directions properly! Also I forgot to give them my car key so they had to come back to the airport and meet me to get my key once they had dropped me off. But other than those 2 things which were partly my fault anyway a pleasant experience, the guys were very friendly professional and reliable. I would definitely use them again.....now I know where they are
October 5, 2011
Took a while to find location on foggy morning as is right out in the country; seemed longer than 7 min past the airport (more like 15); people are efficient and they delivered our car to us on return as I they they were quite busy and provided this extra service so we didn't have to wait. Good value for the money.
October 5, 2011
Booking in at park was excellent, however to get to the airport was very disappointing. We very nearly missed our flight!
Advertised as 15 minute turnround. We arrived at 8.35am and left the park at 9.03am.
On return flight we rang at 14.58pm and were picked up at 15.31pm!!
Price very good but stress level not worth the saving.
September 30, 2011
Friendly and efficient good value option. Would definitely use again.
September 29, 2011