"The car park is easily accessed, very convenient for the airport terminal and we have never had problems finding a space. Booking was quick and simple, as was getting the ticket validated at the airport information desk."July 25, 2007
"A very convient car park which is right opposite the terminal. We had to walk only a short distance which is important if it is raining. The ticket system worked well as all you have to do is collect it on entry and prsent it to the information desk adjacent to the terminal exit.
I felt confident that the car was secure while we where on holiday."
"Excellent parking, easy to find, and no messing when it came to leaving, a guy stood at the exit barrier took the ticket and confirmation deatils and away we went."July 24, 2007
"The car parking facilities were excellent, straight outside the terminal building. Validation only took a couple of minutes."July 24, 2007
"The car park is very easy to use (as there is only one) - and that is the small problem. There is little competition for a competitive rate (as experienced with other carparks. However, it is currtnely very easy to get in and out of."July 24, 2007
"We found the booking was ideal and had no problem parking or leaving the airport. The only problem that is not your fault was the way home to get back on the road to Grimsby. Plenty of signs to Robin Hood but none the other way ! Finished up at racecourse !"July 23, 2007
"Adequate but not exceptional. Misleading entry.
Good fast exit.
Would use again."
"It was very smooth and easy from getting parked near the front door to having the ticket validated by nice staff (a rare thing in an airport); very impressed, it's a pity the other two airports we use regularly can't do it but that's a different story..."July 11, 2007
"Excellent car park, we were in the car and away within 15 minutes of getting off the plane"July 6, 2007
"I would not hesitate to book with you again. Excellant location just a road to cross to the airport simple instruction but most informative on how to get there and what to do on arrival and final departure.
The parking rates are most reasonable."
"Good experience. Plenty of room to park. Simple process - take ticket; pay at indoor machine on the way out, with a choice of payment options. Better than East Midlands where I ususally go."July 2, 2007
"The directions to the airport were circuitous and in my view unnecessary. The parking area fine but the exit procedure slow cumbersome and amateur. Look at the Stansted (and others) of using the paying Credit Card for admission through the gates and the same recognition on leaving. That it seamless and no hassle.
"Could not find anyone who had a cheaper price for the Doncaster carpark - was £12 cheaper than the official price for the same car park"June 28, 2007
An excellent experience. Park near the terminal, ticket booked by e-mail, brief pause at Information Desk on way out."
"First time we have used Doncaster Airport and the whole experience was very pleasant. I booked the car parking on-ine and was very impressed with how quick and smooth the booking sysem was. The car park was excellent and so close to the terminal it was no hassle whatsoever.
On our return from Malta on Tuesday 26th June I went to validate our ticket and used the ticket machine, when it asked for a fee I obviously realised I had not followed the procedure correctly so I went to the transport enquiry desk for advice.
I would like to point out that the woman behind the counter needs her 'customer care' skills addressing. There were three people already at the desk being attended by one woman so I stood in the queue to wait my turn. Another assistant came to the desk, she never said 'may I help you?', she just gave me a look so I asked politely if I could have my ticket validated. She never uttered a word but took my ticket. I made a joke about putting in the machine and she gave me a withering look and said 'it states quite clearly on the ticket that you need to bring it here'. I was taken aback by her rudeness so didn't make any retort back. She handed my ticket back without a thank you or anything. I then asked her if she could tell me where I could return my luggage trolley and she just pointed in a general direction and said over there.
I was very tired after travelling otherwise I would have questioned her rudeness. We had just had a lovely holiday in Malta where the people were so pleasant and friendly and I really feel that this advisor put a damper on the day.
In any service industry customers are paramount and if this advisor doesn't realise that without customers she wouldn't be in that job then I think she needs to be re-trained. There are plenty of people who would like a job in a clean environment so if she feels she is above it then she needs to move on. I wish I had looked at her name badge now but she was slim with medium blonde hair cut in a bob.
I am a professional, intelligent woman who works in Local Government and I value people.
However, overall the experience was excellent and we will definitely use Doncaster airport again."
"We arrived at the airport on a bright dry early morning when we could just about read the various directional signs. I would imagine that had we been due on a dark wet day we could well have missed our way. I really feel this needs addressing. The car park itself is OK but we arrived back on a very wet and windy day along with a lot of other older people - some not so quick at walking. A covered way down the central aisle would be a big improvement."June 26, 2007
"Very handy location - they are not lying when they say it is opposit the terminal building! The only thing that caused confussion was the lack of sign from BCP the company we booked through so we ended up driving round twice to make sure we were in the right place. Would def use again"June 26, 2007
"It was just a dram as it is the first time we had flown from Doncaster and we will be certain to use it again.
One thing and it is only a small thing could you increase the time you are allowed to leave the car park once you have had you ticket authorizeed from 15 min to say 30 min."
"Airport parking security at Robin hood airport is non-existent. Leave your car there at your own peril.
We parked close to the terminal of Robin hood airport in a well lit area which we assumed was patrolled 24 hours and would have cctv .
We came home to find that the car had been 'keyed' down the left-side . If that wasn't bad enough a short while into our journey we discovered that the car was running on empty which was a bit odd considering we had filled up on the way to the airport. On closer inspection we found that the automated petrol lock had been tampered with - You could clearly see where someone had used a screw-driver to get to the petrol tank.
The thought that someone was able to spend sometime tampering with a car left in a supposely safe secure environment has completely spoilt the holiday for us .If it has taught us one lesson just for the peace of mind we will be booking airport taxis in future -It will be worth it!!"
"very good, only critism was the queue onarrival back into uk at info desk, all pre payers having to get ticket validated. would be easier if once booked the ticket was sent to your home, lots of people were moaning"June 24, 2007
"Absolutely fantastic!! parking right by the terminal so no bus necessary.
When returned very easy to go to info desk and validate ticket, and excellent service.
Thanks, will use Robin Hood Airport again simply for ease!!!"
"easy to locate no hassle very friendly staff at information desk for ticket validation overall excellent will use again"June 17, 2007
"The car park at doncaster airport is next to the terminal building and so couldn't be any closer.The service was very efficient and I was on my way home in minutes."June 14, 2007
"Outstanding Facility...Simple Straightforward Parking...Uncomplicated Ticket System...Just Yards From The Airport Terminal You can just Walk There !!..Highly Recommended !!"June 14, 2007
"Parking on arrival was fine and we found a parking place within 5 minutes of arrival.
Return journey, our ticket was used with no problems."
"We found the car park at Robin Hood Airport easy to get to with plenty of spaces.On return we found it quick and easy to get our ticket validated. would use it again"June 7, 2007
"easy access and trouble free departure,our incoming flight was 9 hours late but BCP were understanding and charged us no extra.highly recomended."June 7, 2007
"No problems whatsoever. Airport and car park well signposted, hassle free parking and easy process to validate the ticket upon return and subsequent exit. The only gripe is being charged for three full days when the third day effectively was only one hour over two full days !"June 7, 2007
"I found the parking of cars on arrival to be quite straight forward however as I am a disabled driver there were not enough disabled parking bays as the far end of the parking lot was blanked off
There was quite a confusion when leaving the car park for pre paid customers as although there are some small print instructions it could be made clearer at the terminal or on the ticket or bold instructions on the confirmation letter."
"Easy to find open air facility. Exit signs are confusing being written only on the ground. Witnessed several drivers trying to find the exit and getting lost in the process. Validation scheme was easy to use upon arrival, but only one memeber of staff present meant a fairly long queue. However, good value for money."June 3, 2007