"Excellent all round.
Appreciated the bus waiting for us on return without having to phone."
"As a Customer experience professional and if I could choose not to I wouldn't use this car park again. Customer Service just didn't exist. The reception we got on arrival was very poor and very stand offish. Arriving at 4am on a cold day we were made to stand for 15minutes in a drafty bus stop, the bus had it's engine running near reception! It appeared as though they were waiting on all cars arriving before the bus would pick people up. All together a very poor experience and wouldn't recommend them however unfortunately the company would appear to have the monopoly. Perhaps a few lessons in Customer Care wouldn't go amiss!!"September 28, 2011
"we thought the airport parking was fantastic, the bus runs very frequently to and from airport and the drivers are also soo helpful, we had a great holiday and the secure parking just finished it off, would recomend defiently use it aggain thanks ,eamon mcnamee"September 27, 2011
"Just back from using Watson's Ayr Park. As per previous times I've used them, prompt service, helpful driver (heavy bags!)and no hanging around waiting for the shuttle bus on either journey.
"We arrived at Watson's at 5am, they were ready for us and a very helpful member of staff directed us to an empty car park space. The bus was waiting to take us to the airport and we arrived there very quickly. On our return, the bus was waiting at the airport to take us back to the car park, we had no waiting time at all. This is a very professional operation and I would have no hesitation in using it again and recommending it to friends and family."September 25, 2011
"Excellant service and good price.
No problems whatsoever.
Have used before and will continue to use Watsons when we fly out of Prestwick Airport"
"good price for the short stay at Prestwick Airport. New site is a little further away from the old site, but larger and better condition. Transfer bus was there and took us to the airport and was at the pick up point on return."September 25, 2011
"Efficient (very quick)check-in (and exit).
No designated parking bay to find -just pick any empty slot.Good tarmac surface on car park eases use of suitcase trollies on short walk to transit bus stop.
Transit bus has low entry and plenty of luggage stowage space.
On all occasions we have used this car park there has been a bus immediately available to and from the airport."
"Easy to find. Personalised welcome at barrier/entrance. Good layout. Plenty of spaces and with a number of bus stops to be picked up and dropped off. No need to walk any distance. Bus quick to and from airport though did have to wait 20 mins for bus on return journey at 1am. Would recommend/use again."September 18, 2011
"Really easy to use waited only a couple of minutes for the bus to arrive for the airport and the same on the way back excellent service and cheap parking."September 17, 2011
"Very short wait for bus on way to airport and no wait on return. Driver was cheerful and helpful. Several bus stops at car park meant only a short walk to car. I'd definitely use again."September 17, 2011
"I use this car park every time I leave from Prestwick and I have to say I have always been really happy with the service. I had problems last year when I was stranded in Spain with the volcano situation and they were really helpful. This time I extended my stay and asked my sister to advise them and again, no problem I just paid the extra when I got back. Have also recommended it to many people. The drivers are generally helpful as well.
The only reason I haven't given it a 5 is due to the location and not the service"
charged for full day even though we only booked in till 12.30 am. also full day's charge on arrival at 3.00 pm. Hourly charge would be more fair"
"As our plane arrived just before midnight we had to book in until 12.30 am. had to pay a full day's charge. would be better with hourly charges. Also paid full day's charge for first day arriving at 3pm."September 14, 2011
"Very efficiently set-up. Number plate recognition at the barrier on arrival so no need to queue up at an office - you just park your car and get on the shuttle bus. Same ease of departure. Friendly and helpful drivers on the shuttle. It did the job and did it well."September 11, 2011
"Have used this airpark before. no problems at any time. well signposted to airpark. driver very pleasant even at 5.50a.m!!!!. bus at airport for return trip. recommend this airpark for anyone wishing to use glasgow/prestwick airport."August 31, 2011
"Once again a slick easy parking system at Watsons .
Realistic parking charges too.
How could it be improved ?
Maybe have a baby car seat ready fitted in the transfer bus for young travelling families struggling with cases etc."
"Excellent value, v handy with v frequent bus to airport"August 29, 2011
"I can't think how it could have been any better or any easier. Simple to book online, arrive at the car park, park your car, walk to the nearest bus stop and get on the bus.
On the return leg the bus is sitting waiting on you. Considering that there is no independent competition, its pretty much perfect and painless."
"Carparking was quite straightforward. After booking on line we turned up, parked the car and were taken to the airport by the bus provided. On return (at midnight) again no hassle and reversed the process. Completely without stress!"August 25, 2011
"Easy to find. Straight forward parking and god connecting bus service. Helpful pleasant staff. Thank you."August 18, 2011
"Thank you for the excellent service!
We arrived, parked the car and were immediately picked up by the bus and dropped off within a very close distance of the airport entrance. On return, the bus was sitting waiting for us and we immediately left to be returned to our car and able to drive away from the car park instantly."
"Friendly helpful staff and easy to park. Excellent service to and from the airport, would most definitely recommend and use again."August 15, 2011
"Thanks for trouble free service. The process from arrival, bus to airport, and the return ran like clockwork.
The staff knew who you were and were courteous.
As a service, I could not fault it.
Thanks and see you next time !
"No fuss-no bother-no time wasting at the barrier. Bus drivers were very helpful and polite. Although we did not have luggage, we noted that the driver helped the clients with their luggage on to the racks provided in the bus. Can't fault the whole operation. Would use again."August 10, 2011
"Have now used this service twice and can't really fault anything.
Staff and drivers are friendly.
Most importantly the drivers try to cram as many on as they safely can when you arrive home - very welcome when you still have an onward journey to make.
Will definitely be using again if flying from Prestwick in the future."
"cool, good marking, easy transfer"August 8, 2011
"Booked the car park and printed out the receipt. The directions were spot on and found the car park with no problems. Parked the car and the courtesy bus was with us within five minutes. On our arrival home the bus was waiting outside the airport and we were in our car heading for home within five minutes. Excellent value for money and would recommend to book here."August 6, 2011
"Secure park at reasonable rates with speedy transfer to airport terminal"August 6, 2011
"Good, efficient and secure arrangements. Would be very happy to recommend or use again"August 4, 2011