"Last minute booking made via internet so when I arrived my details were not on system as it takes 24 hours to process. No problem though the member of staff eventually processed and offered me an upgrade to short stay as I was only going away for one night. This seemed fine and he said I just need to show my pre paid voucher when I depart the next day.
This was the only grey area as I wasn't clear about what to do when I went to depart as there was no one to show my voucher to. I should have asked him to explain again more clearly. The process is below - When you do depart you have to drive up to the exit barrier, press red button and call out voucher number and name. They then ok it and raise the barrier. Other thing to remember too is that short stay car park, whilst I'm sure has good CCT etc., is not in the Park & Fly compound if you prefer more security and you have to walk further whereas courtesy bus will take you direct to the door, worth mentioning in case the weather is very bad and you don't want to get wet before you start your vacation."
"really good service bus there and back ready and waiting both times will def use again"August 12, 2009
"Unfortunately I didn't use the booking. The traffic was so bad that I was delayed and just had to 'abandon' my car in the short stay car park at Newcastle in order not to miss my flight.. A costly thing to do as it was £30 for one overnight stay!!"May 9, 2009
"They were very helpful and did everything they said on the tin!!"April 22, 2009
"One of the more easily accessible and most efficient airport car parks I have dealt with. Only 2 minutes from the airport with friendly staff and excellent service with only minutes waiting to be returned to your car. No having to call the car park to be picked up with your flight arrival being monitored by the car park and transport despatched accordingly. Will never use anyone else when flying from Newcastle"April 19, 2009
"Very straightforward and no hanging around."April 17, 2009
"Best secure quick and reliable car park i've ever used.
Close to airport, could not fault at all.
Whole process from booking to arriving, picking upa and return was faultless ans flawless.
"Excellent service on both arrival and transfer to the airport.
"Extremely pleasant driver took us from car park to airport. Collected on our return on time - no waiting around.
The man at reception could do with some "customer facing skills".
if it hadn't been for him I would have scored 5."
"Fast, efficient service with friendly, helpful staff"March 24, 2009
"I have used this car parking service twice and will be useing it again in two weeks time. Even when my flight was delayed by 5 hours a quick phone call and I was picked up in less than 5 minutes. Staff always helpfull."March 23, 2009
"excellent service very quick and efficient highly recommended thankyou diane and michael would use again"March 23, 2009
"Excellent service, really quick. Staff polite and helpful would definately use again."March 23, 2009
"Newcastle Park & Fly was recommended to me by a colleague, and the service was every bit as good as he said it would be. I really appreciated the bus being there to pick me up when I came out of the terminal - no phoning and waiting for transport (the weather happened to be good, but how many times have I waited in the cold and rain?). And being delivered back to my car! All this, and very reasonably priced too!"March 19, 2009
"Close to airport,quick effecient check in, no hanging around for pick up of drop off."March 17, 2009
"Very easy to find car park and excellent rates. On arrival I was given the option to park in short stay car park at no extra cost to me, which I took up on - I was given a ticket with a code to quote for my exit. only when I arrived back and needed the barrier to be lifted to exit, the office took 10mins to answer the phone. probably because it was a sunday I dont know."March 17, 2009
"It was my 1st time at this car park. I found it efficient and they dropped me off and picked me up inside the airport just at the doors. It saved me a lot of money"March 16, 2009
"A quick and painless (except for the cost)service. A pity Newcastle Airport off site parking is so much more expensive than other major airports. Parking is only economic for one week after that a taxi is 40% cheaper."March 10, 2009
"Close to the airport, had to wait for a second bus going out but fine coming back"March 8, 2009
"Excellent service, straight out of the terminal and onto the transfer buss. The car was parked within 10 yards of the drop offpoint and got away very quickly. I would use your servce again."March 7, 2009
"Fantstic Friendly Service and the quickest I've ever got bck to my car!
'I'll be back'"
"It's fast & efficient service is recommended. Situated very close to the airport and with regular mini-buses coming to pick you up to suit the landing times you don't have to telephone or wait around very long."February 28, 2009
"This was the first time that we have used Park and Fly at Newcastle Airport and will certainly be using them again. Everything went smoothly and so quickly,the staff were very helpful and friendly.
I would agree with the previous review and state that the service was excellent."
"This was an excellent service. The only quibble I would have is with the directions- quoting The Prestwick Ind Estate. In the dark it would have been easier to find if we'd realised it was right beside the Premier Inn."February 23, 2009
"Excellently located and great service with no problems or waiting at all. Great value for money and will be using again in Summer."February 17, 2009
"The whole experience was made easy by the instructions given and the helpfulness of staff. I was driving home within half an hour of landing. I would certainly recommend the service."February 17, 2009
"Excellent service ! Very friendly & efficient staff! Couldn't fault them one bit!"February 9, 2009
"Excellent service .. painless .. just what you want when you arrive back. no hassle."November 29, 2008
"Very good quick and efficient service on outward and return journeys.
"Excellent"November 26, 2008