"very good used this car park loads of time reccomened it to all my friends"September 8, 2010
"Easy to book. Staff were friendly via phone and in person at the car park.
I was very happy as I was upgraded to the short stay car park at no extra cost because the very kind attendant noticed I was travelling with my 75 year old mother and he said it would make it easier for her, which it most certainly did.
The only problem I had was when we returned we had to put a ticket into the machine to validate the parking ticket.
I did this and it didn't work. I was advised to drive to the exit barrier and give my booking reference number. I did this and they let me straight through.
Over all this was just a slight hitch and I would use the company again.
"First time I have used Park and Fly, but definitely won't be the last time. Great professional service, courteous staff and utterly trouble free! And less than a two minute transfer to the airport. When we arrived back at Newcastle, the courtesy bus was there ready and waiting and drove us right to the boot of our car. Remember to keep your white ticket handy though to collect your keys."September 7, 2010
"Very fast, friendly, convenient and efficient service"August 31, 2010
"Excellent service from start to finish. Easy to book on-line, clear instructions and directions provided. Proximity to the airport makes this an excellent choice and provides better value for money than the on-aiport parking which is essentially no closer than the park and fly option.
Pick-up arrived without need to phone or text and dropped off essentially at boot of the car so no need to 'lug' luggage.
Definately would use again and recommend without reservation."
"excellent.picked up straight away , no waiting and car ready. easy to find and next to the airport"August 20, 2010
"First time we've used this service and was very pleased. Efficient and friendly - First Class."August 19, 2010
"excellent service friendly cheerful staff in office and on transport"August 19, 2010
"Excellent service. Signage could be better though."August 16, 2010
"I have used Newcastle Park & Fly several times and always found the service they provide to be excellent."August 14, 2010
"It was easy and quick to book online. On arrival we left the car and were taken very quickly to the airport. When we arrived back from holiday, the courtesy bus arrived in seconds. I would use this service again."August 9, 2010
"Excellent service. Very smooth and trouble free."August 8, 2010
"Excellent service, first time used this carpark, far better than the other carparks in the area. Will be first choice carpark in future."August 3, 2010
"very good no problems. checking the car in all went very well& pick up was perfect."August 2, 2010
"very efficient service"July 29, 2010
"very good service, very quick shuttle transfer on outward journey, had to wait a liitle while for shuttle on way back but overall a good choice"July 29, 2010
"The service from airport parking was quick and efficient. Will use this service again if flying from Newcastle."July 28, 2010
"Thanks excellent would use again"July 24, 2010
"We have parked here on a few occasions and find the staff effocient and friendly and the car is looked after securely - will use again"May 7, 2010
"Excellent service. We got caught up in the Iceland Volcanic Ash problem and came back two days late by ferry. The car was ready and waiting for me, staff were very helpful, especially helping to return my hire car to the airport. Even better - no additional charges due to 2 day delay in picking up car. Will definitely recommend and use again. Thanks guys!"April 25, 2010
"I've used this car park before and the team have always provided excellent service, but they went above and beyond this last week (amidst the volcano disruption). With flights grounded, after a lengthy train journey home and then to the airport to collect the car, their minibus was there, waiting at the terminal for "strays". I was back to the car in moments. Brilliant. Given the choice, I wouldn't use anyone else."April 21, 2010
"We had to cancel our trip and were disappointed that we could not get a refund when we managed to with everyone else."April 20, 2010
"Excellent! I can not say more.
We got caught with the the Iceland Volcano problem.
Everyone charged us what they could to make a quick buck, but not park and fly. They really tried to help me make the best of a bad time. No extra charges what-so-ever and they went out of their way to help me get hire car back to the airport. Well done guys! I hope your managers see this because you deserve a bonus.
Best ever service!"
"everything went smoothly. no problems at all"April 14, 2010
"On the occasions we have used newcastle Park and fly we have had excellent service, and would certainly recommend their efficient service"April 12, 2010
"Pleasent staff, very easy to find and use. Transfer to airport is less than 5mins and they are linked into the airport information on arrivals so know when to collect you from the drop off point.
Have used before and will use again when flying from Newcastle."
"very pleasing experience with Park and Fly. All very helpful and very good service from everyone. Would use again for sure.
"Very friendly and efficient staff."April 9, 2010
"Very handy, close to airport, friendly staff.
(A little expensive though if booked at short notice)."
"Fantastic customer service. Easy booking. Great price. Staff were superb meeting us at the allocated time and returning us to the car with the keys ready. First rate!"April 6, 2010