"prompt , efficient service.Car was ready with boot up at the front office.Loaded up and left with no fuss.Great helpful staff"August 28, 2007
"Quick and very efficient with friendly staff. Car waiting for me to drive home, there is nothing worst than having to wait around."August 28, 2007
"The search for parking options at Newcastle airport through APS was simple, uncomplicated and effective. The various options for price and proximity were clear and subsequent transaction went without a hitch.
Having chosen to save 25% on costs by using off-site airport parking I was slightly apprehensive as to what I would find. Apart from fairly basic office facilities the service and coordination were absoultely spot on. The car was taken to be parked in a secure compound and we were across at the terminal straight away. On the return, a phone call from baggage reclaim meant the minibus was waiting when we emerged from the terminal building. To have the car lined up ready with the keys was the icing on the cake. Thanks a lot gents."
"Excellent service 2 minutes from airport, quick drop off and on return car waiting. Would certainly use again"August 27, 2007
"Very efficient and friendly staff. No waiting around to get to from airport, which was less than 5 mins away. Car waiting when we got back."August 27, 2007
"Friendly and efficient drop off and collection, cannot fault it."August 26, 2007
"Well worth the money and the service was excellent. would recommend an would use again."August 26, 2007
"arrived on time, car taken in, mini bus to airport, very smoth operation, arrived back a day late due to flight delay, phoned car park, mini bus arrived in 3 minutes, no extra charge for extra day, car waiting at the entrance. very good service."August 26, 2007
"very efficient, so close to airport it was probably quicker than going on airport own carpark and much cheaper."August 24, 2007
"Excellent service, i arrived at Callerton car parking service and was met by three very helpful lads who unloaded my bags from the car and loaded them onto their minibus. The complete service was outstanding and my pickup on return from my holiday was there within minutes. THANKS ALOT LADS. Would defo use you again"August 23, 2007
"Reception staff friendly. I was a bit concerned when I saw the car parking place as it looks like an old dell boy scrap yard from the outside with a rottweiler on site and did feel a little bothered about leaving the car there. There does not appear to be much room to park the cars and I am not sure where mine was parked but there was plenty bird droppings on it! Phoned the mini bus and he was there within 5 minutes to collect us from airport and car was ready and waiting for us at the front. Very happy chatty mini bus driver! As I say only thing that put me off was the presentation of the car park but that is my own personal view and not a reason not to use it in future!"August 23, 2007
"good customer service efficiant would use car park services again."August 22, 2007
"They took me to and from the airport ok, but i had my silver valve caps knicked from my car whilst i was away. Needless to say, i wasn't best pleased."August 22, 2007
"Excellent service. I would use this company again. Very efficient and helpful."August 21, 2007
"The service worked well, however on arrival back to Newcastle I was unable to call the freephone number from my mobile as it is not free from mobile phones, so recommended I try without the first 0, this did not work so I tried a payphone which did not work. In the end I ended up contacting a friend who rang the number for me to request my transfer back to collect my car. Other than this the service worked well."August 21, 2007
"Great service, dropped the car off & was taken straight to the terminal. Coming back, one phone call & the minibus was there to pick use up. Would definately use this company again."August 21, 2007
"Excellent all round service, easy to find and very close to the airport. Came very quickly to pick us up after we returned. Highly recommended"August 20, 2007
"Left car with this company for 5 days. Very pleasant reception on arrival and speedy delivery and collection on return"August 20, 2007
"this is a follow up to a phone call
bad experiance of car parking at newcastle callerton.
no problem on leaving car but when i went to collect it
the boot open and car open keys in ignition first thought "nice touch" drove straight home took out cases and went to lock car thats when i noticed that drivers door lock had been damaged.i phoned callerton straight away and was told repeatedly "you should have checked before you left its only your word against mine
that it was done here".tried to speak to someone in charge but was told he was too busy to speak to me and would only tell me the same thing.i feel like i have been"conned"with the open car so i did not have to use my key before i got home and that annoys me more than the damage.i was even told that if someone was going to steal a car they would have chosen a better one than mine "as its only an escort"
"Car park is easy to find, very close to the aiport and a lot cheaper than others around. Staff are efficient and helpful. This is certainly my preferred car park for Newcastle Airport."August 19, 2007
"Directions to find car park very simple and easy to follow. Drop off and pick up very quick and efficient. Very happy with service would use again and recommend it to anyone."August 19, 2007
"Was easy enough to find and took us to the airport straight away. Was only a couple of mins from the airport so very handy. Coming bak the guys were fairly quick to pick us up and the car was ready just to drive straight out. Would use this company again."August 19, 2007
"We found the whole experience extremely efficient and the staff very helpful.
We will use the company agein"
"Car park very good value for money, easy to find from the directions given. We were collected promptly from the airport and taken back to our car which was waiting at the entrance of the car park ready to go."August 17, 2007
"very prompt transfer to airport. Very friendly and profesional stakk. On arriving back to uk we had a free phone number to callk to be picked up. Within 5 minutes they were there. Again very friendly and professional. Car was all ready at the front for us. Will definatley use again. Highly recommended"August 17, 2007
"I have used callerton in the past and have always been really pleased with the friendly efficient service.
They whisk you to the airport in double quick time and leaving your key etc is a breeze.
I have two suggestions to make.
1. Freephone. When using a freephone number from a payphone money must be inserted first although this will be refunded. So clients could be reminded about this and thus save time and frustration when phoning to be picked up.
2. The driver (extremely helpful) should wear protective gloves for handling luggage - particularly in the dark. (He was injured by a sharp corner on a case.)"
"DO NOT USE Newcastle Callerton Parking!
They kept us waiting for over 30 minutes at the airport after letting them know we had returned. Then they lied, saying that they had already been for us! Then we picked our car up which was filty inside and out and stinking of smoke. They promise to wash your car but they reckon that their car washing equipment was broken! We complained at the time but they were not interested. I would not trust these people to take care of your car. My advice is to pay a little extra and get a professional service."
"Everything fine. Very pleased with service and especially with price!"August 15, 2007
"Horrified when we arrived at 6:20 on a Sunday morning, to find that someone was sleeping in the cabin. The body odour was repulsive and I had to hold my breath throughout the booking in process. We chose to stand in the rain rather than indoors waiting for the coach. This vehicle was also dirty. The driver then insisted that he wait for another family who had just arrived, this literally caused us to miss our check-in. Overall we wasted 15 minutes, in unpleasant surroundings, which should have been spent at the airport. Although we take full responsibility for cutting our time too fine, to catch our flight. For the sake of a couple of pound in future we would prefer to park on the airport, and ensure full control over our arrival time. On our return flight when we rang, the driver was reluctant to come straight out. When he did arrive he then wanted to wait for other passengers that he was expecting, although they had not contacted him yet, although he did run us back, after a couple of minutes."August 15, 2007
"This is the third time we've used Callerton and it won't be the last. Staff are always pleasant, even at four in the morning. Service is prompt and our car has always been ready and waiting for us when we've arrived just to drive straight home."August 14, 2007