"It was a pleasure to deal with you. Everything went really smoothly. Everyone was really helpful and courteous. I would not hesitate in recommending your company to anyone and would certainly use your fast friendly services again. Many Thanks."October 6, 2007
"Fantastic was running late so I called them to let them know. When I arrived paper work was done and they took me right away. On my return I called them after I collected my luggage and they where there within 5minutes. My car was at the entrance with keys in it. Quick, easy and the cheapest."October 6, 2007
"Our experience with Callerton was fast, efficient, helpful and good value. The driver taking us was very friendly but the one doing the return pick up was dour and would not say anything."October 4, 2007
"Car park was easy to find from directions provided. Drop off and pick to and from airport very prompt. Would definitely use it again."October 4, 2007
"When i dropped off my car on the 24th sept I had just had it cleaned.
I was aware that we had experienced some rain whilst we were away but when I picked my car up on the 1st October it was absolutely covered in mud as if it had been driven at speed across a muddy field. other cars that were lined up for collection with mine were not in the same condition.
We did not mention it at the time because as you can imagine we just wanted to get home but I am pleased thet you have given me this opportunity to let you know.
"everything went like clock work"October 3, 2007
"Excellent directions, easy check in with no hanging about. Got picked up within 10 minutes of calling on arrival. Polite, friendly driver. Car waiting ready for us. Would use again."October 3, 2007
"Cheapest of all parks and nearest.Very good directions and helpfull staff. Transfer bus immediatly available going and returning. Car was very dirty on return, spattered with mud and a man asleep on a bed in the office was not very proffesional!"October 3, 2007
"I was very pleased with the service i received at Callerton Parking. I would use it again."October 3, 2007
"Excellent service -as always. Have used Callerton each time we fly from Newcastle. Friendly staff, car was just cleaned as we picked it up (literally still drip-drying!), and efficient service at a good price -always the cheapest available at Newcastle. Glad to see they've managed to invest in some new coaches -though there was something amusing and fun about the old minibus with the plastic patio chair at the back....! It always made us laugh! Will certainly be using them again."October 3, 2007
"Quick check in with car. Good transfer, close to the airport. Quick pick up on return on a cold frosty October early morning."October 2, 2007
"Our experience with the car parking is excellent. The man who took us to and fro seemed an exceptionally courteous person and our luggage was put on and off with expedition. The car was waiting and the polite bloke fetched the key without further demur. You get 100%. Not quite sure about the directions - the first time we tried we went off in the wrong direction. Can this be because we are approaching you from the north? Second time was fine - we knew where we were going. We were actually all but out of petrol. I guess this may not often happen but had we asked any of your personnel where the next petrol station was (going north) would they have known? It might also be helpful to know that you store cans of unleaded and diesel for people like us in too much of a hurry to fill in before arriving or other emergencies."October 1, 2007
"EXCELLENT"September 30, 2007
"Absolutely fine - would use them again"September 30, 2007
"I was very satisfied with the service offered at Callerton car park. It was inexpensive, there was no fuss, airport drop and pick-up prompt, and my car waiting for me ready to drive away on return."September 30, 2007
"Everything went smoothly. Thankyou Would definitely use again."September 27, 2007
"No complaints at all about the service and efficiency of the staff. Feel that the office and staff could do with a makeover, untill then please do try to see beyond the first impressions."September 27, 2007
"Although the directions were accurate this place was a little difficult to find. Other than that I found the staff there very friendly and helpful, there was no undue hanging around and the collection from the airport was good. We arrived aroubd midnight, called the freephone number and they were there in about 5 minutes.
When I picked my car up it was very dirty, the bad weather may have been the cause but otherwise Callerton would have scored 5 out of 5. Will use them again."
"Excellent service. Hassle free."September 26, 2007
"good service - quick booking in process and speedy pickup on return"September 26, 2007
"Quick bus to airport. Was waiting 15 mins for bus from airport back to car but all in all that's ok. What I didn't like is that when I got my car back it was mucky outside, obviously the car was parked up some mucky field but with the amount of much around the wheels it looked like it was stuck. There was mud on the sills, carpet(which was brand new £79.00 from BMW.) and a little on my seat. I will not be using again, I prefer to park it myself to be honest."September 25, 2007
"Excellent service, although on first impressions the yard seemed cramped and not well maintained. On returning from holiday the service was excellent also.
"It was very good, only a five minute ride to the airport and we were picked up 10 minutes after clearing arrivals"September 24, 2007
"On departure we were given wrong instructions on what to do on return. As such, my wife and I and our two young children (both six years and under) were left standing outside in the cold at three o'clock in the morning for nearly one hour, despite making two telephone calls to the office informing them we were in position to be picked up. The second telephone call in particular, the person who responded was particularly rude and abrupt and contradicted the message in the earlier call. Overall this cast a very negative impression on the service we received. I would not consider using yourselves again as a result of this"September 23, 2007
"Hastle free service from start to finish. The transfer time from the car park to the terminal took only 5 min. Then the pick up took 1 phone call and again we were collected 5 min later. Painless and Simple."September 20, 2007
"Efficient, smooth, operation for outgoing flight @ ~ 2pm. However on return journey could not find free phones to ring Callerton (at 0200am was directed to phone on "last" pillar in Departure Hall by airport employee, but couldn't find phone and ended up using my mobile). Callerton guy then said he would be 5 minutes at most, but we stood about 25 minutes in the freezing cold. He said that as he was leaving to come and pick us up other outgoing passengers arrived at park so he sorted them out first and brought them on the minibus he was picking us up on. Sounds understaffed to me. Overall it took ~ 45 mins from leaving the Custom Hall to leaving the Callerton Car Park. This was very poor and far worse than other Car Parks at Newcastle I have previously used. In addition, I was surprised that my car had travelled 4.2 miles since I dropped it off, which infers that it was taken somewhere else to be parked?"September 19, 2007
"i was disapointed with callerton this year as i usually leave the car there but normally book direct with callerton but this year was cheaper to book it on line normally the car is washed and the car is running ready to take away this time the car wasnt washed and it was really dirty after been stood for a week. dont know if this was because we booked on line and got it a bit cheaper or they have stopped washing the cars. might book it in else where next year."September 18, 2007
"Office is a mess (a simple curtain to hide the bed/mess would be a massive step in approving the look) but apart from that have no issues. From arriving at site had dropped car off and booked in and been dropped off at airport within 10 mins. On return minibus arrived at car park as we left arrivals. Car was ready for us at site and we were on our way within 10 mins of clearing customs."September 18, 2007
"The airport parking was no problem what so ever. We picked it because it was the cheapest, but I am not sure I would use it in the winter, as it could get a bit messy by the look of the site. That apart we were
taken to the airport and picked up without difficulty, the car was waiting upon our return to drive straight away no fuss hassle or problems. Would I use it again yes why pay more to park your car service was good."
"Perfect Service Except my car came back with a thick layer of dust on it. Staff friendly and polite, everything went without a hitch"September 17, 2007