"I left my car in the care of Callerton Parking on 2nd October as i was off to Tenerife for my holidays.
When i arrived back from my hols, i telephoned the car park to pick me up. On arriving in the car park it was about 9 pm in the evening therefore it was dark. There was no lighting in this area of the car park. We got out of the mini bus and were given our keys. The cars were lined up and ready for us to drive away. I could not see what looked like a fence, as there where six evenly spaced out scrathes to the paint work, which obviously happened when the person parked my car. My car was also very dirty with leaves, mud and lots of birds droppings!
I would not recommend this car park to anyone!
I would recommend the car park to put in lighting and not to jam in as many cars as they can!
From A VERY DISSAPOINTED CUSTOMER."
"Excellent service akthough pickup minibus has seen better days."October 11, 2010
"Arrived at 3 in the morning and all the booking details were there and a driver was waiting to take us to Newcastle airport. On arrival back to Newcastle and after collecting our bags we rang the number they had giving us and the lady on the phone said someone will be there shortly. From ringing to walking out we saw the bus pull up. When we got back to the office the car was there waiting for us to drive away, perfect."October 11, 2010
"Excellent service. Delivered car and was taken immediately to the airport and returned upon arrival - transport waiting for us after a 3 hour delay. Safety good and very reasonably priced. Would definitely use again."October 10, 2010
"Absolutely fine, very well managed and efficient, and very good value compared to other parking facilities. Only thing I would suggest is to arrive at the parking office as early as possible before you need to check in, and certainly more than the recommended 30 minutes. Waiting 15 mins for the shuttle bus to fill with passengers in the early morning, which is unavoidable, can result in bit of a close call, especially if the airport itself is busy. I will defintely use Callerton Parking again."October 9, 2010
"The car was clean when left at the the car park. On return it was very muddy and had 3 extra miles on it.
The transfer driver was rude and moody.
It wasn'nt until the following morning when I was at home and saw the car in daylight that I saw there was a dent in the boot lid. Contacted the car park who were noy not interested as I'd not seen or reported the damge before leaving the car park. This is difficult to do as there is no lighting to be able see any damage."
"Chose this operator as it was the cheapest available. service as good as any of the other more expensive car parks. Staff very friendly and shuttle was very prompt, even picked up from the drop off car park as opposed to the far end of the short stay like other operators.Dont be put of by the ancient tranny van people carrier!! Definately use them again if they stay as competetive on price."October 3, 2010
"excellent, courteous service. I have used this service twice,it is easy to find and I have never had to wait more than 5 minutes to be transfered to or from the airport."September 29, 2010
"Ready to take us when we arrived.
Only waited about 5 mins for collection.
Car ready for quick exit."
"all as expected. Prompt, pleasant. Car as we left it."September 23, 2010
"We have used Callerton on many occasions and have always found the service to be great. No waiting around for taxis that never turn up on time! We make one call when our luggage is collected and the mini bus is there within minutes. I would recommend them to anyone and have done so on many occasions. When we came home from Tenerife in January the weather was atrocious and our car was outside with the engine running so that it was defrosted and it was also lovely and warm to get into for the drive home. Great service!"September 23, 2010
"The Car park itself is not exactly 'state of the art', but the efficiency of the outfit is first rate. Checked in within minutes. On returning, the transfer coach was already waiting at the Airport, and on arriving at the depot, my car was waiting with the keys in the ignition ready to go. First class service at a reasonable rate."September 23, 2010
"The directions to the car park supplied were really clear and easy to follow. The service was excellent and the staff were very friendly. They got us to the airport very soon after we arrived and collected us at the end of our trip in the time it took us to get from the baggage collection area to the bus stop. Highly recommended."September 22, 2010
"I had no problems with the service."September 21, 2010
"First class service. A few minutes to the airport and the driver was their when we landed, despite us being delayed."September 20, 2010
"We had no problems with Callerton Car Parking, we had instant service and did not have to wait very long for collection on our return. I will be using them again in the future."September 20, 2010
"Everything was smooth from arrival to departure. All members of staff were very helpful (there is a very friendly atmosphere) and patient - including when we asked if we might have a coffee prior to being collected given the lateness of our return flight which involved leaving during the night and arriving early rather hungry!
Will certainly use the service again as we have in the past."
"Second time I have used Callerton Parking and although it seems a bit rough and ready when you get there the service is brilliant and really cant be faulted ! And very good value too!"September 19, 2010
"This is the second time I have used Callerton and both times have found them great. Absolutely no problems at all. Minibus to pick us up was there within minutes. It is also very easy to find and just off the motorway."September 18, 2010
"Excellent service; quick transfer to airport after arriving with car; quick response to phone call when returning; waiting for us as we exited airport. Would certainly recommend this service, as quicker than on-site aiport parking and transfer to terminal by bus."September 18, 2010
"Very good prompt, helpful, courteous and friendly service. Why pay more for parking elsewhere?"September 13, 2010
"Have used Callerton before it is very easy to find and close to the airport. Both transfers by minibus were quick. Next door to overnight accommodation if required. Two personal dislikes - having to cross the open railway crossing to gain access - and the huge dog at the desk!"September 13, 2010
"Most efficient, polite and punctual. Excellent"September 12, 2010
"fast shuttle too and from the airport"September 12, 2010
"Very efficient.Friendly,helpful staff. No waiting around,dropped car off and taken immediately to the airport,same on return. Would definitely use again if travelling abroad from Newcastle.Easy to find and close to the airport. Very reasonably priced too."September 11, 2010
"this is the first time we have used newcastle callerton, and were very pleased with the service. it was much cheaper than the others we used in the past. will definately use it again"September 9, 2010
"We have used Callerton on a number of occasions and, despite the slightly untidy initial appearance of the entrance area and portakabin office, as usual a great, fast, friendly and responsive service"September 6, 2010
"Entrance to car park not inviting, looked overcrowded
Transport mini bus was dirty inside and out and damaged
Staff efficient but not very friendly
(the above doesn't give the impression of a professional service)
Prompt transport to airport good
Bus awaiting us when we landed even though we were late - good
My car was right at the entrance and ready to go - good"
"First impression of air park was that the parking spaces were very tight together,however when I received my car back there was no damage to the body work - which IMHO is of paramount importance when using these type of facility.
The car however was covered in dust, so I do not have a clue as to where they had parked it.
Parking staff were helpful and friendly, and the transfer to and from the airport was prompt and indeed was only about 5 minutes in duration which they claimed in their advert.
All in all I would use this car parking facility again however as a money making scheme for them I would recommend that the car par facility offer a car washing service, as a clean car looks so much better than a dirty one when you pick it up !!!!!"
"Brilliant value for money,would recommend to others and will use again if flying from newcastle again"September 5, 2010