"Just around the corner from airport. Once telephoned they picked up our family quickly. Car was ready to drive on arrival. Overall very good."October 27, 2010
"From the outside it appeared very tatty, staff and driver were not exactly welcoming. However car was ready for us when we returned, was exactly as we had left it and did in fact appear to have been washed. Would I use it again....not sure."October 27, 2010
"I had a great trip thanks. I also had a good experience with Callerton parking. In the past I have always used the on-site long-stay parking at the airport, however, money is tight at the moment so the saving with using Callerton was worthwhile. They were efficient in their contact by email as well as with the bus service between the car park and the airport. Their - and your - website also gave me confidence to use a new car park. Overall a good service and I will use it again."October 26, 2010
"We experienced no problems with the car parking service. The mini bus quickly arrived after we phoned them to take us back to our car. We will use them again if we fly from Newcastle Airport."October 25, 2010
"On arrival at the Newcastle Callerton at 5am, the staff were all seated in the reception area. None of the staff acknowledged our arrival and on handing over the e-mail confirmation one exclaimed "That's not the registration number we've got. That's f**king riddiculous!" We thereafter were bundled into the minibus and left sitting for 15 mins even though we had explained that we were in a hurry!! The return pick-up was ok with no waiting and a pleasant, young man collecting us. Consideration could be given to the speed of driving. No-one is in a hurry to return to the car park! We will definitely never use Callerton Parking again because of the appalling attitude of the staff on arrival!"October 25, 2010
My only concern was the 5.6 miles extra on my speedo,Was not sure why.The drop offs and pickups were perfect.would rate 5 but did not because above"
"excellent, friendly and fairly priced"October 20, 2010
"I was quite happy with the car park. Very close to the airport, not too difficult to find and very quick transfers. The problem was when I got to the airport there was another carpark advertised which was #10 cheaper which I would use if going to Newcastle airport again unless Callerton reduced their prices to match."October 20, 2010
"No problems using this car park. Directions clear and accurate. Speedy transfer to airport and little waiting for pick up on return. Car waiting for you when you get back to car park. Impressive, friendly dog."October 19, 2010
"I have used this service many times and cannot fault it at all."October 19, 2010
"i choose park & go as this was the best deal also it was not far from the airport service was very good and we will use this company again"October 18, 2010
"Would just like to say that it was the first time I had used Callerton airport car parking but would certainly use it again. We arrived, they took our
car key and parked our car, they then drove us straight to airport, no waiting around. On arrival back at Newcastle which I may add was 3 hours later
than planned, we rang the number given to us and they were with us in less than 5 minutes. We were driven back to car park where they had our car ready to drive straight home. I was very sceptical as had not used them before but can assure anyone I would certainly use them again."
"I thought the car parking facilities were poor as was the minibus used for transfers.We waited approx 20 mins for the transfer back to get car despite the car park only 5 mins away ,would have been quicker using metro to get there.Certainly would never use again would pay a little extra for better service."October 17, 2010
"The worst car parking facility I have ever used. Dirty old hut for reception and dirty looking proprietor as well. Upon entering the 'hut' used for reception one was aware of a 'dirty' smell, complete disarray of paperwork etc. and a massive guard dog sitting in front of the counter. Whilst the dog did not move and was very quiet it was rather disconcerting to have it there. Transfer vehicles were decrepit, old, dirty and had a smell of stale smoke. The car parking area reminded me of a scrap yard but with new vehicles. Only saving grace was it was near to the airport and if I had not paid for it up front I would have gone to one of the other, much better looking facilities, that were in the area. Did not see where my car was actually kept as it was driven off when we arrived and was back in that spot upon our return so cannot speak to security etc. Will never use this car park again"October 17, 2010
"NO PROBLEM WITH THIS CAR PARK, WILL USE AGAIN"October 15, 2010
"Very efficient and friendly service. Prompt drop-off and pick-up by minibus."October 12, 2010
"Real value for money compared to the other local offers. The mini bus that takes you to and from the airport is past its sell by date but for 3 min ride its OK."October 12, 2010
"I left my car in the care of Callerton Parking on 2nd October as i was off to Tenerife for my holidays.
When i arrived back from my hols, i telephoned the car park to pick me up. On arriving in the car park it was about 9 pm in the evening therefore it was dark. There was no lighting in this area of the car park. We got out of the mini bus and were given our keys. The cars were lined up and ready for us to drive away. I could not see what looked like a fence, as there where six evenly spaced out scrathes to the paint work, which obviously happened when the person parked my car. My car was also very dirty with leaves, mud and lots of birds droppings!
I would not recommend this car park to anyone!
I would recommend the car park to put in lighting and not to jam in as many cars as they can!
From A VERY DISSAPOINTED CUSTOMER."
"Excellent service akthough pickup minibus has seen better days."October 11, 2010
"Arrived at 3 in the morning and all the booking details were there and a driver was waiting to take us to Newcastle airport. On arrival back to Newcastle and after collecting our bags we rang the number they had giving us and the lady on the phone said someone will be there shortly. From ringing to walking out we saw the bus pull up. When we got back to the office the car was there waiting for us to drive away, perfect."October 11, 2010
"Excellent service. Delivered car and was taken immediately to the airport and returned upon arrival - transport waiting for us after a 3 hour delay. Safety good and very reasonably priced. Would definitely use again."October 10, 2010
"Absolutely fine, very well managed and efficient, and very good value compared to other parking facilities. Only thing I would suggest is to arrive at the parking office as early as possible before you need to check in, and certainly more than the recommended 30 minutes. Waiting 15 mins for the shuttle bus to fill with passengers in the early morning, which is unavoidable, can result in bit of a close call, especially if the airport itself is busy. I will defintely use Callerton Parking again."October 9, 2010
"The car was clean when left at the the car park. On return it was very muddy and had 3 extra miles on it.
The transfer driver was rude and moody.
It wasn'nt until the following morning when I was at home and saw the car in daylight that I saw there was a dent in the boot lid. Contacted the car park who were noy not interested as I'd not seen or reported the damge before leaving the car park. This is difficult to do as there is no lighting to be able see any damage."
"Chose this operator as it was the cheapest available. service as good as any of the other more expensive car parks. Staff very friendly and shuttle was very prompt, even picked up from the drop off car park as opposed to the far end of the short stay like other operators.Dont be put of by the ancient tranny van people carrier!! Definately use them again if they stay as competetive on price."October 3, 2010
"excellent, courteous service. I have used this service twice,it is easy to find and I have never had to wait more than 5 minutes to be transfered to or from the airport."September 29, 2010
"Ready to take us when we arrived.
Only waited about 5 mins for collection.
Car ready for quick exit."
"all as expected. Prompt, pleasant. Car as we left it."September 23, 2010
"We have used Callerton on many occasions and have always found the service to be great. No waiting around for taxis that never turn up on time! We make one call when our luggage is collected and the mini bus is there within minutes. I would recommend them to anyone and have done so on many occasions. When we came home from Tenerife in January the weather was atrocious and our car was outside with the engine running so that it was defrosted and it was also lovely and warm to get into for the drive home. Great service!"September 23, 2010
"The Car park itself is not exactly 'state of the art', but the efficiency of the outfit is first rate. Checked in within minutes. On returning, the transfer coach was already waiting at the Airport, and on arriving at the depot, my car was waiting with the keys in the ignition ready to go. First class service at a reasonable rate."September 23, 2010
"The directions to the car park supplied were really clear and easy to follow. The service was excellent and the staff were very friendly. They got us to the airport very soon after we arrived and collected us at the end of our trip in the time it took us to get from the baggage collection area to the bus stop. Highly recommended."September 22, 2010