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Newcastle Callerton Parking reviews

Here are some comments that our customers have made about Newcastle Callerton Parking

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1

"I would stronly advise anyone not to use callerton parking. I picked up my all but new landrover @ midnight from a crowded, poorly lit pick up line. It was dark & there was little access around the car. In fact I had to wait until the cars both behind & infront of me to move before I could set off. I gave the car a look over & could not see any obvious damage. When I saw the car the next morning there were scratches all accross the bonnet & the wheels had mud lines up to the rims indicating it had been up to the rims in mud at some time whilst in their care. It had done 11 miles which I accept they do point out in the small print. The scratches on examination seem to have been caused by the car being parked under a bush or similar with branches touching the bonnet & the action of then swaying in the wind ,caused the extensive scratching. The mud marks on the tyres & the build up of mud under the vehicle indicated it had been parked in an extremly muddy spot, bearing in mind the vehicle has never been driven off road by me since its purchase new. Due to the amount of mud under the car & some marks on the tow bar, have suspicions that my landrover may have been used to pull other vehicles out of other muddy parking spots.
I have learned my lesson, saved £20 on parking but now have a £300 + paintwork repair bill on the way
It is quite obvious that this company cars little about your vehicle once it is it their possession
I called to complain & was promtly told that as I had taken the vehicle from the compound it was no longer their responsibility. I explained that a comprehensive check could have not have been carried out under the conditions when I picked up & was promply told there was a torch available if requested."

May 11, 2012
5

"Callerton Parking was easy to find and the service provided was very prompt and efficent. I will definately use again."

May 10, 2012
4

"Very slick set up, no problems at all. Thank you."

May 9, 2012
4

"very good service will book again thanks"

May 6, 2012
1

"a lot to be desired the inside of the mini bus very dirty with torn and patched seats the trim on the front valance of my car had been torn off"

May 6, 2012
5

"Once again brilliant, freindly and efficient service from Callerton. Prompt transport both ways. Easy to find. With the best value around you'd expect a less than average service - not so. Would certainly use again and have used severeal times in the past."

May 5, 2012
2

"Not the best Airport parking i have used. Going it was qite smooth and we left the car (which is only 3 weeks old), and were transported to the airport. Coming back was not so good, when we got on the mini bus there was not enough seats for everybody so i had to sit on my husbands knee which was not ideal. We got back to site and the car was ready to pick up. Unfortunately because we were in a hurry we did not check the car until we got home, then noticed the door had a dint in it. I contacted Callerton who basically advised me to e mail them but as i had actually left the premises they didnt think there was much could be done! not the best service and wont use them again."

May 4, 2012
4

"Everything ok but one point of contension.
I had to use the free phone number, but surely if you kept an eye on arrivals the transit should be there waiting for us. Thanks, Jim Tyerman."

May 4, 2012
4

"Quick, pleasant service. car was washed for my return."

May 3, 2012
4

"we booked for April absolutely no problem and intend to book again for our July holiday"

May 3, 2012
5

"Very convenient, quick service and very reasonable"

May 2, 2012
5

"can not fault in any way service was ver good"

April 30, 2012
4

"I would recommend this Company's parking facility
Prices are very reasonable,and service is quick and efficient."

April 26, 2012
5

"Callerton parking is a great idea for airport parking. It is easy to find and it only takes 5 minutes to transfer by minibus to the airport.They drop you off at the door leading to departures and pick you up at the same place on your return. Pricing is very reasonable. I thoroughly recommend it."

April 26, 2012
5

"Callerton parking is a great idea for airport parking. It is easy to find and it only takes 5 minutes to transfer by minibus to the airport.They drop you off at the door leading to departures and pick you up at the same place on your return. Pricing is very reasonable. I thoroughly recommend it."

April 26, 2012
5

"First rate service.Arrival and departure was done in
minutes. many thanks will use again."

April 25, 2012
5

"excellent service all round"

April 24, 2012
4

"Very helpful staff fast pick up on return from holiday. Recommend."

April 24, 2012
2

"Having used this parking provider before satisfactorily so I was happy to do so again. I WILL NOT be using them again!
The form that THEY filled out had an error on it so I was not expected and my car was not ready. I could see why it had happened and I was trying to be reasonable. In return all I got was a refusal to listen and near abusive and agressive monologue from the driver about what I should have done. It was an unfortunate end to a very pleasant holiday."

April 23, 2012
4

"Prompt efficient service at the check in desk and also the transfers"

April 23, 2012
4

"Fast service, friendly people, good value."

April 22, 2012
4

"I HAD HEARED SOME BAD REPORTS,BUT MY EXPERIANCE WAS OF VERY GOOD SERVICE."

April 22, 2012
5

"Very well organised"

April 22, 2012
3

"scruffy taxi but friendly service. didn't realise I had to use my own phone so wasted time looking for curtesy phone, but staff were very helpful."

April 22, 2012
4

"booked up, straight forward no problems would definately use again."

April 21, 2012
4

"very well located and good service to and from airport. value for money."

April 20, 2012
5

"Absolutely first class,friendly ,straight to airport,looked after car,met me in minutes and would use them again,great people."

April 19, 2012
5

"Great service, dropped off and picked up straight away, very cheap and will definately use again"

April 18, 2012
5

"Very easy, very fast and the cheapest all round... off the 'plane, 10 mins to clear border passport, 8 mins to collect case off roundel, 4 mins to walk to pick-up point where the mini-bus is waiting, 4 mins to where the car is parked, ready to go. Then 2 mins to transfer cases and collect the keys.... so 28 mins from leaving air plane seat to driving away from car-park with the most time waiting to show a passport!"

April 18, 2012
5

"It's very well located and is usually the cheapest option. The service is always good. I have used this car park approximately 6 times and have always been happy.

I wouldn't opt for the outdoor parking option if I had an expensive car as they are always parked milimeters apart from each other."

April 17, 2012