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Manchester Secure Airport Parking reviews

Here are some comments that our customers have made about Manchester Secure Airport Parking

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4

"On the whole we were happy with our decision to use a parking facility as it was a lot cheaper than using our local airport taxi transfer service which quoted us £80 and we prefer to be independent. Our only problem with the company we chose was that when we arrived at the Park and Go site, we had to wait from 4.00am until 4.50am to be picked up and taken to the airport. When we were picked up we were surprised to find that the journey only took us 10 mins. On our return form holiday we were picked up promptly and take to our car with out any delays."

October 1, 2007
3

"Had to wait half an hour for pick up both ends of journey, although told would be 10 mins."

September 30, 2007
2

"If you want a cheap car park, then they don't come much cheaper.First impression of car parking area and security was poor-looked like a flattened building site. Customer service by staff was sadly lacking (a short staff training course wouldn't go amiss). Would i use this service again?- probably not."

September 29, 2007
1

"I would not use this service again. On arival at the scruffy site the reception (a porta cabin) was locked and unmanned, the car park a gravel area surrounded by a fence was unlocked and gates open. No security staff to be seen and it was over 30 minutes before the minibus returned, loaded the customers and left again leaving the site unmanned again.
The transfer and staff were fine, however on return my car was filthy and appeared to have been raced around the filthy pot holed car park with mud and splash marks all over the sides and front of the car.
Overall not impressed by the security or care of my vehicle, transfer was ok."

September 28, 2007
5

"Excellant service & value for money.
Shuttle service to and from the airport was promt and on time."

September 26, 2007
2

"Excellent Price
Good location.
Drop off service good.
Parking area in need of urgent attention, pot holes, mud, rubble. Wasn't 100% happy about leaving car there but car was delivered back to us in same condition as it was left there.
Pick up service was 20 minutes from call , driven without care around airport site and on roads ,thrown about in van due to erratic driving , driver unhelpful and abrupt."

September 25, 2007
5

"On first approach the car park looked dubious - a patch of waste ground stuffed with cars on grass and dirt with a portakabin office. However, once inside the large iron gates the staff were perfect professionals and extremely quick - no waiting around to book in and hand over keys, and no waiting to fill the transfer minibus either.

Transfer to terminal is very quick, and on return our pickup was also extremely quick. Again, no waiting for the minibus to fill before departure. Our keys and car were both out and waiting for us. All in all, very good indeed."

September 24, 2007
2

"This was the most inexpensive of the options we had. The facilities at the car park are a bit basic compared with others but delivery to terminal and pick-up were both quick and efficient. It's all a bit rough and ready and I'm not sure I'd choose them if I had a new, smart car. Only real gripe was when we returned our suitcases were taken out and then we were told our car was 'somewhere down the drive'. This was too far to carry cases so my husband went off to find it and returned with the car - okay but less customer service than other parks we've used. Probably just a question of getting what you've paid for."

September 24, 2007
5

"very easy to find close to airport 10mins, easy to check in quick and easy pick up on return, staff very helpful will be recomending to family and friends"

September 23, 2007
4

"A little difficult to find...they need a larger sign at the entrance..preferably lit! Otherwise a prompt and friendly service...would certainly use them again. Please also be truly accurate about waiting time for pickup...if it's going to be 35 minutes then say so...not 15 to 20 minutes....it's very cold and wet out there!"

September 22, 2007
4

"On arrival at the car park, I was surprised to find noone at the reception. I phoned the 24 hour number and was informed that a driver was on the way and would be there in a few minutes, which he was. The paperwork was completed quickly and efficiently and the transfer itelf took around 15 minutes. Traffic was fairly quiet as it was not much after 6.30am.
On return, from ringing to say I was ready for the pick-up, I had to wait only about 10 minutes at the pick-up point. The car was ready near the exit from the car park and I was dropped off by it. Good, efficient service - reasonable rates."

September 21, 2007
1

"Would never use again. Staff very rude and unprofessional. When I mentioned about the service,I were told we did not have to use them and if we did not like it we could go elsewhere! Which i would have done if it had not been 6am. Did not start our 2 week holiday off very well."

September 19, 2007
5

"We have used this car park 3 times now and have always found the staff to be punctual and reliable and friendly.
The directions to get there are excellent and the time for transfers to and from the airport are very good.
We have already recommended this car park to family and friends and would not hesitate to recommend to others as well."

September 17, 2007
5

"we managed to find it okay would sugest the sign be positioned a little earlier drove straight passed it, service was excellent having not long to wait at both times will recommend to all my friends and family and will be using again"

September 17, 2007
5

"good quick service with no problems"

September 16, 2007
4

"excellent value and service, will use this parking again"

September 15, 2007
5

"Great service, really quick and exceptionally cheap. My flight was delayed by two hours and still had pick up within 5 minutes of calling.

Will definately reccomend and use again,

Cheers

Alan"

September 14, 2007
5

"I booked my airport parking with Manchester Secure Airport Parking over the internet. It was very straighforward and the price was good. I followed the instructions given and found the car park very easily. The person who met me there was very efficient and courteous and i was on my way to the airport within a very short space of time. My arrival back at Manchester was equally good and i was picked up within 15 minutes of making my telephone call. I would be happy to use this service again."

September 13, 2007
5

"Holiday was excellent and yes we will certainly use
your secure parking in the future as it was easy to find and not long to wait for the transfer to and from the airport, and a lot cheaper than your competitors...!"

September 11, 2007
4

"Our experience with parking with 'Secure airport parking' was pretty much fine thank you. The only problem we had was that it took quite a while for the phone to be answered when we wanted picked up by your courtesy bus on our return. Other than that it was pretty much o.k."

September 7, 2007
5

"I found this to be an excellent service that was cheaper than any other in the area.It was well organised and close to the airport.The staff were friendly and load and unload the luggage for you right next to your car.I will definatly use this company again."

September 7, 2007
4

"Our experience with parking with 'Secure airport parking' was pretty much fine thank you. The only problem we had was that it took quite a while for the phone to be answered when we wanted picked up by your courtesy bus on our return. Other than that it was pretty much o.k.
Thank you for contacting me."

September 6, 2007
4

"The car park if fine, practical but 'no frills'. It serves the purpose but do allow for a bit if a wait on arrival. They have shuttle busses running between the car park and airport. You wait depends on wether you have just missed a bus. The busses are actually trasit vans with seating etc.

Both our trips were quick and the vehicles clean with a pleasant driver.

Bit of a wait once we arrived back at Manchester and called for a pick up. Mind you this was at 3am.

I would use it again.

The car park is on an unfinished surface, so expect you car to be a little dusty.. Oh and go to the loo before you get to the car park! The 'Tardis Toilet' is a little cramped!!!!"

September 4, 2007
2

"after being dropped off ok on my outward trip,my family and myself were realy anoyed to be left standing about outside manchester airport on our return for a hour waiting for transport back to our car.after phoneing up at 13.30 we were told we would be picked up in 20 minutes,transport turned up after 20 minutes only to be told his coach was full and we would have to wait until he dropped off and then came back for us ,this was another 35/40 minutes later and a different driver and NO apoligy given so were not happy andwill not be using them again"

August 31, 2007
5

"Only a 10 minute ride from the airport, competitivley priced and no delay in transport outbound or in. Highly recommended."

August 31, 2007
1

"Being expatriate in the UK, I travel a lot to and from Manchester airport both for business and private reasons.

My experience with Manchester Secure Airport Parking is definitely the worst I ever had out of Manchester:
- you have the feeling you arrive in a dump area while driving into the parking (very dusty cars parked in no kind of order, in vast areas not layed out
- the reception area is just a bungalow in middle of an untidy place with overgrown weeds
- the standard of driver was rather poor upon return: did not mention the name of the company while answering the phone, unreliable on picking up, seemed unorganized, add to borrow cash to one passenger to pay the parking (!!), was not really concerned with the security of checking IDs before handing back car keys (I could have driven off with a brand new porsche), almost drove off with my car keys after dropping me off, etc
- the parking is left open at night when the driver is off to the airport,
- my car was very fealthy with dirt spilled over body work upon return,

Sorry, not a good experience, and I would not recommend it

Regards"

August 30, 2007
5

"this is the second time we have used this car park and would have no hesitation to use them again, had to wait a few minutes for the driver at either end but its not a problem as its only a 5 to 10 min drive to airport depending on traffic, easy enough to find also. give them a try!"

August 30, 2007
4

"no problems aT ALL GOOD SERVICE"

August 28, 2007
4

"no problems at all - usuak good service"

August 26, 2007
5

"No complaints at all. Friendly helpful staff. No waiting around. Will definately use again (and recommend) A big thankyou."

August 24, 2007