"Very impressed with level of service. Friendly, helpful staff. Good directions. Very good price - highly recommended!"September 3, 2008
"We were pleased with the basic service.. efficient drop off and pick up...but I understood that the vans left every 15 mins to airport .. we waited 30 mins...on arrival we sat in van and then a family arrived.. so the guys said let's hold on for them( a reasonable gesture) BUT they had brought kids with them.. and they were not dressed as it was early so we waited whilst they were wet nursed and dressed. It was them who should have been left to wait .. not us. Sorry we won't use you again .. price is not important to us.. speed is.. we went away again the week after and got a taxi - £27 more expensive.. but hardly worth worrying about for the extra convenience"September 1, 2008
"The service was great on arrival and the collection from the airport at the end of our holiday was very quick. Very pleased and have recommended to other family and friends."September 1, 2008
"prompt friendly service...and accurate time/distance from the airport"September 1, 2008
"The service was very good, with a quick turn around when arriving to go to the airport and a very quick pick up on arriving back to Manchester."September 1, 2008
"generally ok for the price but some waiting around when leaving and returning due to limited number of minibuses. quite close to airport. friendly staff"August 28, 2008
"Excellent value for money. Close to airport. Prompt collection. Friendly and courteous driver. Would recommend to others and certainly use again."August 26, 2008
"This carpark is very good value. It is clearly less close or luxurious than others, but it is significantly cheaper. The service was courteous and prompt. So for those on a budget and with ten minutes to spare for the extra drive, I would definitely recommend it."August 22, 2008
"Easy to find using the clear directions provided. No waiting around ~ dropped off promptly at correct terminal.
No problems on return ~ answered phone immediately. Driver was where he said he would be and on time. Our car was ready and waiting for us.
Would highly recommend for good service and good value."
"The value for money was excellent, the staff were friendly and helpful. We did not have to wait long to be picked up from the airport. Would definately recommend using this company"August 20, 2008
"Excellent service we have used this company for the past two years and will use again."August 20, 2008
"nothing flash, just a handy 10 mins or so from the airport. They were very prompt at picking us up from our return flight, which is always welcome. all in all a good service. as I said before they aren't flash but as long as my car was ok and the location is close enough, then that's all I needed.
I would use them again."
"Very economical. Excellent service."August 17, 2008
"This airport car parking site is one of the cheapest and really you get what you pay for. The site itself is a piece of rough ground with a portacabin on it as an office and I presume it is secured by a gate which is the only thing between the land and the main road. The location of the site was good...only about 10 minutes from the airport and they drop you off at the terminal you require unlike some other car parking companies. The staff were OK. The guy who booked me in so to speak was helpful however the guy picking me up on the return could use some customer service skills. He didn't say hello- just asked my name and opened the back of the mini bus for me to put my own bag in. Upon reaching the car park he went into the office and came back with my car key and just said "can you see your car?" and that was it. I was left to wander the car park looking for my car. No thanks for your business or let me help find your car etc. As I said at the beginning you get what you pay for and I probably will pay a few £ more next time to park at a different site."August 10, 2008
"Good service outbound, but had to wait too long for return. At around 01:30 only one driver on duty who was already doing pickup from another terminal. We were very tired, and cold as it was about 20 celcius below what we were used to."August 10, 2008
"The service was friendly and efficient. There was a minibus waiting directly outside to pick us up when we arrived at 1 am, with our car keys at the ready. We were back in our car and on our way within about 20 minutes of coming out of customs."August 6, 2008
"Easy to find. No problems and car looked after but where it is and its appearance could be off putting. When we arrived and departed there was no one else around who appeared to be looking after the vehicles and anyone could have driven in. Am sure there are security cameras but no gate or deterant to anyone wanting access.We did wait some 20 mins on our return too.Good price but you get what you pay for."August 4, 2008
"Needed to change the arrival time after the initial booking - this was done very easily and promptly. The service was very quick and efficient although the directions to the parking area were a little confusing. Would recommend this company."August 4, 2008
"Not impressed with the collection service from the airport! telephoned at 1925hrs and didn't get collected until 2020hrs. the driver didn't offer an apology and when asked why we were kept waiting said "Its not my business I just work here"
Wont use this service again
"I am a frequent user of off-site parking and have never had a reason to complain about the service I have received. I recommend this type of parking to friends and family confident in the knowledge that the service provided is excellent."July 30, 2008
Waited around 2 minutes to go to the airport when I was departing and did not wait at all when I arrived back into Manchester. Only about 10 minutes travelling time to the airport and back to the car park where my car was ready for me to drive off in which is what I needed after a gruelling flight back."
"I thought the service offered was very good. The directions were very easy to follow, and the transfers to and from the airport were superb. Especially the return. The guy was waiting for us, so we didn't have to wait around. Excellent"July 26, 2008
"All was ok. Close to airport. Good directions. When we arrived there was nobody around and the office was shut so I read the message on the door which instructed me to call their number. If you didn't have a phone then what would happen? Efficient overall and good value."July 25, 2008
"Directions to Park were good, however no one in attendance when we turned up at the Portocabin at 05.30. No designated area for drivers coming in, just find a spare slot, also there was a problem with a Mini Bus which would not start. I wasn't on the booking in sheet for the day having booked some 2 months in advance but I did have copy of booking reference which solved that problem.
Big emphasis on drivers not being responsible for loading & unloading cases into Mini Buses, although most drivers still assist.
On return NO problem, Mini Bus was prompt, Driver was courteous and my car was parked up waiting to load up for home.
No checks for damage are carried out on vehicles prior to acceptance and release by Car Park."
"Arrival at the airport on june 29th was handled very efficiently, however return on july 21st was not so good. Arrived at 5am, on obtaining baggage phoned contact no for pickup, first call went umanswered and message stated called no was not available. Second call got response some 10 minutes later and driver informed us he was at term 2 and would pick us up in 20 minutes, after half hour of waiting got second call stating that he was held up in traffic, he arrived 15 minutes later and stated he had other pick up back at term 2, after waiting further 10 minutes at term 2 other passengers had not shown up and we finally got on way back to car pick up at Secure Parking, fully one hour after making initial call, not impressive after atlantic flight and long delay at plane unloading and baggage delay. It took us 2 1/2 hours from landing to finally get on our way home, not all caused by parking company but there service did not help.
J H Brown"
"Excellent value for money. Staff friendly & helpful. Transfers for us were within minutes outward and inward about 15 mins after arrival.Easy & quick system. I would recommended to my friends."July 19, 2008
"I'm afraid to say that our experience on our return to Manchester was not good. Admittedly we landed about 45 minutes early but we had been told that once we'd called Secure Airport Parking, they would be at the pick up points within about 10 minutes. As requested, we waited until after we'd collected our luggage and then rang the number provided. We were told that they would be there within 15 minutes. We waited 25 minutes before calling again, only to be told that they had not even set off yet and that it would be at least a further 15 minutes. We called again after 20 minutes. We eventually waited over 45 minutes before the mini bus arrived. By this time we were cold and wet and not very happy. No apology was offered. We won't be using this service again."July 17, 2008
"When we dropped our car off at secure parking we where took straight to the airport and we were there in 15 mins. And when we arriived back at the airport we were picked up within 5 mins from calling them."July 16, 2008
"easy to find the car parking good service to the airport -really good return journey about 10 mins wait befoe taken bak to our car and also advised us where to get petrol at midnight"July 15, 2008
"Thanks for asking me a review.
Although the Secure Airport Parking is slightly farther than some of other Manchester Airport Parking I used before but Price was good enough to ignore the distance.
Their Service was good and I didn't wait much to be picked up for departure and after arrival and my car was ready when I dropped off in parking.
thanks for your servive